As an Ocean Manager, you will be responsible for maintaining and developing positive relationships with assigned accounts, creating and maintaining an effective department organization, and preparing, executing, monitoring, and updating the business plan for the department.

Major duties and responsibilities include:

• Maintaining and developing positive relationships with assigned accounts through proactive communication and providing timely and accurate information
• Creating and maintaining an effective department organization
• Preparing, executing, monitoring, and updating the business plan for the department
• Ensuring compliance and quality issues for the ocean product
• Meeting productivity and profitability goals for the ocean department
• Building and maintaining strong relationships with vendors
• Proactively communicating with the team to ensure continuous awareness and understanding of policies and regulations
• Implementing new system changes and enhancements into your department

Qualifications:

• 5+ years of leadership experience in the Ocean Freight department of a freight forwarder
• Ability to define, develop, and document business processes and procedures
• Effective interpersonal skills
• Professional oral and written communication skills in English and native language
• Native speaker skills or fluency in German is a must

Why Expeditors?

• Stable global company with international success and strong local team spirit
• Comprehensive training and professional development programs
• Wide range of career opportunities within our global network
• Investment in modern workplaces and free parking

Job Data by YubHub.

Responsibilities:

• Independently manage ocean freight shipments, including bookings and pickups
• Provide support and consulting to customers to ensure high service quality and develop business relationships
• Coordinate with business partners, such as shipping lines, and our offices worldwide to ensure smooth operations
• Design and implement customized processes to achieve agreed KPIs and optimize process quality

Qualifications:

• Completed commercial apprenticeship, preferably in the freight forwarding/logistics industry
• Minimum of 2 years of professional experience in ocean freight
• Structured, quality-oriented working approach
• Strong customer focus and team-working skills
• Excellent written and spoken English (minimum B2 level)
• Fluent German language is a must

Additional Information:

• We offer comprehensive training and professional development programs
• We provide a wide range of career opportunities within our global network
• We invest in modern workplaces and offer free parking

Job Data by YubHub.