You deliver exceptional in-store culinary experiences focused on savory cooking classes that reflect Sur La Table's passion for food, teaching, and high standards.

Key Responsibilities:

• Represent Sur La Table's brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
• Deliver exceptional in-store culinary experiences focused on savory cooking classes.
• Communicate technical cooking concepts and savory techniques in a clear, encouraging, and approachable manner.
• Drive sales by upholding kitchen standards, encouraging second class sign-ups through strong customer engagement, and promoting retail items used or featured in class.
• Assist in setting up and breakdown of classes including organizing mise en place, prepping ingredients, and cleaning workstations.
• Ensure compliance with food safety standards, local health codes, and sanitation regulations.

Physical Requirements:

• Ability to communicate verbally and work cooperatively with associates and customers.
• Ability to remain standing for up to 4 hours at a time.
• Ability to move about the store directing class participants while selling to customers and retrieving merchandise from stockroom or sales floor.
• Ability to lift and/or move merchandise weighing up to 50 lbs.

Qualifications & Experience:

• Must be 21 years of age or older at the time of employment.
• A degree in culinary arts is preferred; however, candidates with extensive culinary experience and demonstrated technical proficiency will be considered in lieu of formal education.
• 1-2 years of kitchen operations experience.
• Valid Food Manager Certification.
• Excellent communication, problem-solving, and decision-making abilities.

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You deliver exceptional service by sharing specialized knowledge in pastry techniques, baking fundamentals, and personalized instruction that supports all company initiatives.

The Seasonal Chef Instructor, Pastry plays a key role in inspiring a love for baking while driving sales of bakeware, mixers, and decorating tools through hands-on pastry classes and engaging culinary instruction.

Key Responsibilities

Customer Experience & Brand Representation

• Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
• Deliver an exceptional in-store culinary experience focused on pastry and baking classes that reflects Sur La Table’s passion for food, teaching, and high standards.
• Communicate technical concepts and advanced pastry skills in a clear, encouraging, and approachable manner.
• Maintain expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.

Sales & Business Performance

• Drive sales by upholding kitchen standards, encouraging second class sign-ups through strong customer engagement, and promoting retail items used or featured in class.
• Deliver class revenue goals by ensuring high enrollment, positive reviews, and guest return rates.
• Consistently meet or exceed culinary program goals by delivering exceptional classes that drive customer engagement and sales.

Team Engagement & Store Support

• Assist in setting up and breakdown of classes including organizing mise en place, prepping ingredients, and cleaning workstations.
• Clean and sanitize dishes and equipment promptly to ensure smooth kitchen operations.
• Assist with restocking, organizing, and maintaining kitchen supplies and tools to support overall store readiness.

Operations & Compliance

• Ensure compliance with food safety standards, local health codes, and sanitation regulations.
• Properly handle all tools, ingredients, and kitchen equipment to maintain a safe and efficient work environment.
• Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses.

Physical Requirements

• Ability to communicate verbally and work cooperatively with associates and customers.
• Ability to remain standing for up to 4 hours at a time.
• Ability to move about the store directing class participants while selling to customers and retrieving merchandise from stockroom or sales floor.
• Ability to lift and/or move merchandise weighing up to 50 lbs.
• Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work.
• Available to work between 12 and 16 hours per week, with a flexible schedule, including nights, weekends, and holidays.

Qualifications & Experience

• Must be 21 years of age or older at the time of employment.
• A degree in culinary arts is preferred; however, candidates with extensive culinary experience and demonstrated technical proficiency will be considered in lieu of formal education.
• 1-2 years of kitchen operations experience.
• Valid Food Manager Certification.
• Excellent communication, problem-solving, and decision-making abilities.

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In this leadership role, the Store Floor Lead supports the General Manager (GM) or Store Manager (SM) in achieving sales and operational goals.

Key Responsibilities:

Leadership & Team Development Lead the sales floor and oversee daily store operations as Manager on Duty (MOD). Provides in-the-moment coaching and feedback to elevate performance and team engagement. Support onboarding, training, and development of new associates.

Customer Experience & Brand Representation Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty. Maintain expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources. Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture. Address customer concerns and resolve issues in a timely manner to maintain satisfaction and loyalty.

Sales & Business Performance Support the achievement of store sales goals through effective customer engagement and team motivation. Maximize selling opportunities by identifying customer needs and offering relevant solutions. Consistently meet or exceed monthly sales goals, contributing to overall store revenue.

Operations & Compliance Direct employees to ensure appropriate merchandise stock levels and that the selling floor is adequately stocked and merchandised in accordance with visual standards. Complete inventory transactions including receiving, MOS, and RARs. Adhere to applicable wage and hour laws. Accurately record time worked according to SLT Policy. Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed.

Physical Requirements Ability to communicate verbally and work cooperatively with associates and customers. Ability to remain standing for up to 4 hours at a time. Ability to move about the store coaching and directing associates. Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise. Ability to lift and/or move merchandise weighing up to 50 lbs. Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse. Workweeks are expected to be between 20 and 25 hours with the ability to have a flexible schedule.

Qualifications & Experience Must be 21 years of age or older at the time of employment. 1 year of retail management experience, preferably in a specialty or culinary retail environment. Strong leadership skills with the ability to inspire, develop, and retain a high performing team. Excellent communication, problem-solving, and decision-making abilities. Passion for community engagement and providing exceptional customer experiences. Proficiency in Microsoft Office and retail management systems preferred.

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You will support daily operations, deliver a #bestincenter customer experience, and help drive sales by sharing product knowledge.

Key Responsibilities

Customer Experience & Brand Representation

• Represent Sur La Table's brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty
• Maintain expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources
• Actively engage customers, identify their needs, recommend relevant products or experiences, and lead a customer-focused, Guest Obsessed culture

Sales & Business Performance

• Maximize selling opportunities by identifying customer needs and offering relevant solutions
• Promote add-on sales and support events that grow store traffic and customer engagement
• Consistently meet or exceed monthly sales goals, contributing to overall store revenue

Team Engagement & Store Support

• Collaborate with team members to maintain a positive, inclusive, and high-performing store culture
• Support onboarding of new associates by sharing product knowledge and best practices

Operations & Compliance

• Accurately and efficiently process transactions including sales, returns, and price checks using the POS system
• Assist in daily opening and closing procedures, floor replenishment, and maintaining visual merchandising standards
• Complete inventory transactions including receiving, MOS, and RARs
• Adhere to applicable wage and hour laws and accurately record time worked

Physical Requirements

• Ability to communicate verbally and work cooperatively with associates and customers
• Ability to remain standing for up to 4 hours at a time
• Ability to move about the store, coaching and directing associates, selling to customers, and retrieving merchandise from stockroom or sales floor
• Ability to lift and/or move merchandise weighing up to 50 lbs
• Ability to operate a computer, POS system, keyboards, merchandise scanners, and mouse
• Available to work between 12 and 16 hours per week, with a flexible schedule, including nights, weekends, and holidays

Qualifications & Experience

• Must be 18 years of age or older
• 1 year of retail sales experience preferred
• Excellent communication, problem-solving, and decision-making abilities
• Passion for community engagement and providing exceptional customer experiences
• Proficiency in Microsoft Office and retail management systems preferred

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With a passion for cooking, hospitality, and teamwork, the Seasonal Kitchen Assistant supports the chefs to ensure smooth class operations and a #bestincenter experience, a company-wide standard for excellence in service.

Key Responsibilities

Customer Experience & Brand Representation

• Represent Sur La Table's brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
• Maintain expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
• Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture in both the kitchen and retail sales floor.

Sales & Business Performance

• Assist chefs with class execution that drives repeat visits and positive customer feedback.
• Deliver class revenue goals by ensuring high enrollment, positive reviews, and guest return rates.
• Consistently meet or exceed monthly sales goals, contributing to overall store revenue.

Team Engagement & Store Support

• Assist in setting up and breakdown of classes including organizing mise en place, prepping ingredients, and cleaning workstations.
• Clean and sanitize dishes and equipment promptly to ensure smooth kitchen operations.
• Assist with restocking, organizing, and maintaining kitchen supplies and tools to support overall store readiness.

Operations & Compliance

• Ensure compliance with food safety standards, local health codes, and sanitation regulations.
• Properly handle all tools, ingredients, and kitchen equipment to maintain a safe and efficient work environment.
• Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses.

Physical Requirements

• Ability to communicate verbally and work cooperatively with associates and customers.
• Ability to remain standing for up to 4 hours at a time.
• Ability to move about the store directing class participants while selling to customers and retrieving merchandise from stockroom or sales floor.
• Ability to lift and/or move merchandise weighing up to 50 lbs.
• Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work.
• Available to work between 12 and 16 hours per week, with a flexible schedule, including nights, weekends, and holidays.

Qualifications & Experience

• Must be 16 years of age or older at the time of employment.
• 1 year retail sales experience, preferred.
• 1 year food prep and/or kitchen operations experience, preferred.
• Valid Food Handlers Certification.
• Excellent communication, problem-solving, and decision-making abilities.
• Passion for community engagement and providing exceptional customer experiences.
• Proficiency in Microsoft Office Suite and retail systems preferred.

Associate Perks

• 401K after 90 days; must be 21 years of age.
• Employee Discount.

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Key Responsibilities

Customer Experience & Brand Representation

• Represent Sur La Table's brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
• Smile, greet, and actively engage customers as they complete their shopping journey.
• Maintain a customer-focused, Guest Obsessed culture by ensuring transactions are quick, accurate, and personable.
• Maintain expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.

Sales & Business Performance

• Maximize selling opportunities by identifying customer needs and offering relevant solutions.
• Promote add-on sales and support events that grow store traffic and customer engagement.
• Consistently meet or exceed monthly sales targets by driving performance across key metrics, including e-mail capture, units per transaction (UPT driver), and overall sales revenue.

Team Engagement & Store Support

• Collaborate with team members to maintain a positive, inclusive, and high-performing store culture.
• Support onboarding of new associates by sharing product knowledge and best practices.

Operations & Compliance

• Accurately and efficiently process transactions including sales, returns, and price checks using the POS system.
• Assist in daily opening and closing procedures, floor replenishment, and maintaining visual merchandising standards.
• Complete inventory transactions including, but not limited to, receiving, MOS (Mark Out of Stock), and RARs (Return Authorization Requests).
• Adhere to applicable wage and hour laws. Accurately record time worked according to SLT Policy.
• Model and ensure all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed.

Physical Requirements

• Ability to communicate verbally and work cooperatively with associates and customers.
• Ability to remain standing for up to 4 hours at a time.
• Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor.
• Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor.
• Ability to lift and/or move merchandise weighing up to 50 lbs.
• Ability to ascend/descend ladders to retrieve and/or move merchandise.
• Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work.
• Available to work between 12 and 16 hours per week, with a flexible schedule, including nights, weekends, and holidays.
• Regular and predictable attendance.

Qualifications & Experience

• Must be 18 years of age or older at the time of employment.
• 1 year of retail sales experience preferred.
• Excellent communication, problem-solving, and decision-making abilities.
• Passion for community engagement and providing exceptional customer experiences.
• Proficiency in Microsoft Office and retail management systems preferred.

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At Sila Heating & Air Conditioning, we know our reputation is built one installation at a time. That's why we're looking for experienced Lead Installers who take pride in their workmanship, lead by example, and are committed to delivering an exceptional experience for every homeowner.

For more than 35 years, homeowners throughout the Greater Philadelphia area have trusted Sila for their home comfort needs. As we continue to grow, we're investing in talented professionals who want to build a long-term career with a company that values quality, professionalism, and teamwork.

If you're the installer your team relies on to get the job done right, we'd love to talk.

What's In It For You?

• Competitive pay
• Monthly performance bonuses based on installed revenue
• Additional attic bonuses during the summer months
• Year-round work
• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off and Paid Holidays
• Company-provided uniforms
• Ongoing training and professional development
• Advancement opportunities
• Supportive leadership team
• A company culture built around teamwork and respect

What You'll Do

• Lead residential HVAC installations from start to finish
• Install furnaces, air conditioners, heat pumps, air handlers, mini-splits, and indoor air quality products
• Ensure all installations are completed safely, efficiently, and to company standards
• Perform system startups, testing, commissioning, and quality checks
• Maintain a clean, organized, and professional job site
• Communicate professionally with homeowners throughout the installation process
• Train and mentor Install Helpers and Install Seconds
• Complete installation paperwork and job documentation accurately
• Maintain company vehicles, tools, and equipment

What We're Looking For

• Residential HVAC installation experience
• Previous Lead Installer experience preferred
• Strong knowledge of HVAC equipment, installation practices, and local codes
• Leadership skills with the ability to train and mentor others
• Strong communication and customer service skills
• Valid driver's license and clean driving record
• A commitment to quality workmanship and customer satisfaction

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You will be responsible for:

• Conducting thorough plumbing inspections and offering upgrade options based on findings
• Repairing or replacing broken drainage lines, clogged drains, faucets, and other plumbing fixtures
• Locating and repairing issues with water supply lines, such as leaks
• Reading blueprints and drawings to understand plumbing system layouts
• Cutting, assembling, and installing pipes and tubes with attention to existing infrastructure
• Installing and maintaining water supply systems
• Repairing domestic appliances and fixtures
• Installing waste disposal and sanitary systems with functioning DWV systems

In return for your hard work, we offer:

• Competitive hourly wage of $30-45 per hour, plus commissions and bonuses
• Industry-leading compensation, with technicians earning six-figure salaries
• No on-call responsibilities and flexible scheduling options
• Fully stocked warehouse and parts runners for efficient work
• New, clean, fully stocked truck for each technician
• Comprehensive health benefits, including medical, dental, and vision insurance
• Paid time off starting after 30 days of employment
• 401(k) plan with company match
• Parental leave for new parents
• Training and development opportunities at our corporate training facility
• Yearly performance reviews for continuous improvement

If you have experience in residential service plumbing, a solid understanding of water distribution and disposal systems, and excellent communication skills, we encourage you to apply.

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That's why some of the highest-earning technicians in the Greater Philadelphia market call Sila home.

For more than 35 years, homeowners throughout the region have trusted Sila for their home comfort needs. We've built that reputation by investing in our people, embracing innovation, and delivering an exceptional customer experience.

We're looking for professionals who take pride in their work, enjoy solving problems, and are always looking to improve their craft. If you're searching for a company that offers strong earning potential, year-round stability, career advancement opportunities, and a team that supports your success, we'd love to talk.

What's In It For You?

• Competitive pay and industry-leading earning potential
• Year-round work
• Company vehicle
• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off and Paid Holidays
• Ongoing training and professional development
• Advancement opportunities
• Supportive leadership team
• A company culture built around teamwork and respect

What You'll Do

• Diagnose, service, and repair residential heating and cooling systems
• Perform preventative maintenance and system inspections
• Communicate findings and recommendations clearly with homeowners
• Deliver exceptional customer service on every call
• Troubleshoot electrical, refrigeration, airflow, and mechanical issues
• Complete service documentation accurately and thoroughly

What We're Looking For

• Residential HVAC service experience
• Strong diagnostic and troubleshooting skills
• A customer-first mindset
• Pride in delivering quality work
• Excellent communication skills
• Valid driver's license and clean driving record
• EPA Certification preferred

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Responsibilities:

• Perform routine maintenance, inspections, and repairs on residential HVAC systems
• Provide clear explanations and educate customers about their HVAC systems
• Achieve a best-in-class first-time fix rate by accurately diagnosing issues
• Respond to service requests within Sila's defined time frame
• Diagnose and troubleshoot HVAC equipment issues
• Maintain a high level of productivity by efficiently managing work orders
• Keep track of service vehicle inventory and parts stock
• Maintain a perfect safety record by following all safety protocols and guidelines
• Maintain accurate and up-to-date records of service calls
• Collaborate effectively with team members
• Uphold professional communication and appearance at all times when interacting with customers

Benefits:

• Company vehicle, gas card, cell phone, and tablet
• 401(k) with Company Match
• High-quality, Affordable Medical, Dental, and Vision Insurance
• Health Savings Account with company contributions
• Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance
• Paid Holidays
• Paid Time Off (PTO)
• Parental Leave
• Tuition reimbursement
• Special deals/Discounts on a variety of services and entertainment
• Tool account
• Safety shoe reimbursement
• Family & friends discounts on services
• Yearly Performance Reviews

Salary: $20-30 per hour

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At Sila Heating, Cooling, Plumbing & Electrical, our electricians are trusted professionals backed by an experienced customer service, dispatch, and operations team. We provide the resources and support needed to complete safe, high-quality work while delivering an exceptional customer experience.

As a Residential Service Electrician, you’ll diagnose electrical issues, perform repairs and installations, and help homeowners understand the best solutions for the safety, performance, and reliability of their homes. You’ll take ownership of your service calls while working alongside experienced HVAC and plumbing professionals as part of a complete home services team.

If you’re looking for year-round work, strong earning potential, and a company that invests in its people, Sila may be the right place for your next move.

What Can We Do for You?

• Industry-leading compensation with performance-based earning opportunities
• Uncapped earning potential
• Steady, year-round customer demand
• Fully stocked warehouse and parts-runner support
• New, clean, fully stocked company vehicle
• Affordable Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off beginning on your first day
• Paid Holidays
• Parental Leave
• Company-Provided Phone or Tablet
• Company-Provided Uniforms
• Ongoing Technical, Safety, and Customer Service Training
• Career Advancement Opportunities
• Support from an experienced HVAC, plumbing, and electrical team
• A professional environment that values quality, accountability, and teamwork

What You’ll Do

• Diagnose, troubleshoot, repair, and maintain residential electrical systems.
• Install and replace electrical panels, breakers, circuits, outlets, switches, lighting, ceiling fans, and related components.
• Complete service upgrades, wiring repairs, dedicated circuits, and electrical system improvements.
• Install EV chargers, generators, surge protection, smoke detectors, and other residential electrical equipment.
• Perform electrical safety inspections and identify code, performance, and safety concerns.
• Clearly explain findings and present homeowners with appropriate repair or replacement options.
• Obtain customer authorization before beginning work and collect payment when appropriate.
• Complete accurate estimates, service notes, photos, and required documentation.
• Protect customers’ homes and maintain a clean, organized, and safe work area.
• Maintain assigned vehicle inventory, tools, equipment, and materials.
• Coordinate with customer service, dispatch, and other field teams.
• Participate in ongoing technical, safety, sales, and customer service training.

What We’re Looking For

• Previous residential electrical service and repair experience.
• Strong diagnostic and troubleshooting abilities.
• Knowledge of residential wiring methods, electrical systems, and the National Electrical Code.
• Ability to manage service calls independently from diagnosis through completion.
• Strong communication, presentation, and customer service skills.
• Ability to explain technical findings and available options clearly to homeowners.
• Comfortable recommending appropriate solutions based on customer needs.
• Commitment to safe, code-compliant, and high-quality workmanship.
• Pennsylvania electrical license or applicable local credentials preferred.
• Comfortable using tablets, mobile applications, and field service software.
• Valid driver’s license with an acceptable driving record.
• Ability to perform physical work in attics, basements, crawl spaces, and outdoor conditions.

What Success Looks Like

Success in this role means diagnosing electrical problems accurately, completing safe and dependable work, and helping homeowners feel confident in the solutions you recommend. You’ll take ownership of the customer experience, maintain professional communication, and help Sila continue building lasting relationships through quality service and consistent follow-through.

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We're looking for an Underground Utility Technician to install and repair residential sewer laterals and water service lines using both traditional trenching and trenchless methods. You'll work with specialized equipment, learn advanced repair techniques, and be part of a team that values safe work, quality execution, and doing the job right the first time.

This is an opportunity to build a long-term career in a specialized trade with steady demand and clear room to grow. If you enjoy hands-on work, solving problems in the field, and seeing the results of your effort at the end of each day, Delco Storm & Sewer may be the right place for your next move.

Responsibilities

• Install, repair, and replace residential sewer laterals and water service lines.
• Perform work using both open-trench and trenchless repair methods.
• Excavate, expose, and prepare underground piping for repair or replacement.
• Assist with pipe bursting, lining, boring, and other trenchless applications.
• Install sewer, water, drainage, and related underground piping.
• Identify utility conflicts, site conditions, and access concerns before work begins.
• Operate excavation, compaction, cutting, pumping, and trenchless equipment safely.
• Set grades, make pipe connections, test completed systems, and confirm proper operation.
• Restore excavated areas, including backfilling, compaction, and site cleanup.
• Protect customer property and maintain a clean, organized, and professional jobsite.
• Follow trench safety, confined-space, utility-marking, and personal protective equipment requirements.
• Maintain assigned tools, equipment, materials, and vehicle inventory.
• Communicate job progress, material needs, and unexpected field conditions promptly.
• Work closely with crew leaders, plumbers, equipment operators, and office staff.
• Participate in required safety meetings, technical training, and company meetings.

Requirements

• Previous underground utility, sewer, water service, excavation, plumbing, or construction experience preferred.
• Experience with sewer laterals, water services, trenching, or trenchless repair methods is a plus.
• Strong mechanical ability and comfort working with tools and equipment.
• Ability to read basic measurements, follow grades, and understand jobsite layouts.
• Commitment to safe work practices and proper trench protection.
• Dependable attendance, strong work ethic, and attention to detail.
• Ability to follow direction and work effectively as part of a crew.
• Professional communication and respect for customers and their property.
• Ability to perform demanding physical work in varying weather and site conditions.
• Valid driver's license with an acceptable driving record.
• CDL, equipment operation experience, or plumbing knowledge is a plus.

Benefits

• Competitive compensation based on experience
• Steady, year-round demand for essential services
• Hands-on training in both trench and trenchless methods
• Exposure to specialized equipment and repair technology
• Opportunities to advance into crew leadership, equipment operation, or plumbing roles
• Company-provided tools and equipment
• Paid Time Off and Paid Holidays
• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Ongoing Safety and Technical Training
• Supportive, Team-Oriented Work Environment
• The opportunity to develop a specialized and valuable trade skill

Success Metrics

Success in this role means completing safe, durable underground repairs while protecting customers' homes and property. You'll contribute to efficient jobsites, communicate clearly with your crew, and help Delco Storm & Sewer deliver reliable solutions that homeowners can depend on.

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You will meet with homeowners and help them understand HVAC options, work company-provided appointments and sales opportunities, participate in ride-alongs and training to learn the business, present products, services, financing, and recommendations, follow up on open opportunities and estimates, build relationships and earn customer trust, and work toward sales and revenue goals.

Requirements include strong communication and people skills, being a self-starter who takes ownership of learning, motivated by goals and performance, coachable, competitive, and willing to improve, and a valid driver's license with an acceptable driving record.

Benefits include $70K–$90K estimated first-year earnings, draw + commission, company-generated opportunities, training and ride-alongs, strong field and operational support, and opportunity to grow your earnings and sales career.

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Responsibilities:

• Diagnose and clear residential drain and sewer stoppages
• Use drain-cleaning equipment, cable machines, augers, and other tools
• Perform camera inspections to identify blockages and drainage issues
• Explain findings and recommended next steps to homeowners
• Identify situations requiring additional plumbing repairs or sewer-line replacement
• Maintain a clean work area and protect the customer's home
• Complete accurate service notes and job documentation
• Coordinate with dispatch, customer service, and field team members
• Follow company safety procedures and equipment-use practices
• Participate in technical training and professional development
• Provide a professional customer experience

Requirements:

• Previous drain-cleaning, plumbing, or mechanical experience preferred
• Comfortable working with drain-cleaning and sewer equipment
• Strong mechanical aptitude and problem-solving skills
• Ability to communicate professionally with homeowners
• Willingness to learn and develop plumbing and drain-service skills
• Ability to work independently and make sound judgments
• Valid driver's license with an acceptable driving record

Benefits:

• Competitive compensation with performance-based earning opportunities
• Steady, year-round customer demand
• Strong dispatch, customer service, and operational support
• Fully stocked warehouse and parts support
• Company-provided vehicle, tools, and equipment
• Medical, Dental, and Vision Insurance
• Paid Time Off
• 401(k) with Company Match
• Paid parental leave
• Ongoing technical and customer service training
• Career advancement opportunities

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This isn’t just a call center role,and it’s not just dispatch. You’ll be the first point of contact for our customers and the person keeping our technicians moving efficiently throughout the day. If you can think fast, stay organized under pressure, and communicate clearly, this is a role where you can make a real impact.

At Sila, our CSR/Dispatch team plays a direct role in driving revenue, maximizing efficiency, and delivering a great customer experience.

What You’ll Be Doing

• Answer incoming calls and convert them into booked service appointments
• Dispatch technicians based on priority, geography, and skill set
• Monitor and manage the schedule throughout the day to maximize efficiency and revenue
• Communicate with technicians in the field to adjust routes, timing, and job details
• Make outbound calls to confirm appointments and fill open time slots
• Keep customers informed on technician arrival times and delays
• Accurately enter and update job and customer information in ServiceTitan
• Work closely with operations to ensure jobs are completed smoothly from start to finish

What Success Looks Like

• High booking rate on inbound calls
• Efficient routing that minimizes drive time and maximizes completed jobs
• Minimal gaps in the schedule
• Clear, proactive communication with both customers and technicians
• Ability to stay calm and in control,even when things change quickly

What We’re Looking For

• Experience in customer service, dispatch, or call center environments
• Comfortable working in a fast-paced, high-volume setting
• Strong multitasking and problem-solving ability
• Clear and confident communication skills
• Highly organized with strong attention to detail
• Experience working with scheduling/dispatch software (ServiceTitan preferred)
• Ability to make quick decisions and adjust in real time

What We Offer

• Competitive hourly pay + performance incentives
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off
• Ongoing training and development
• A stable, growing company with real advancement opportunities

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This isn't a role where you simply answer the phone and take messages.

Our Customer Service team plays a direct role in the growth of the business. You'll handle incoming customer calls, follow up on opportunities, make outbound calls, and help ensure homeowners get connected with the HVAC, plumbing, or electrical services they need.

We're looking for someone who's hungry to hit goals, comfortable being measured on performance, and motivated by an incentive-based compensation structure.

Responsibilities

• Answer inbound customer calls and convert opportunities into booked service appointments
• Build rapport quickly, ask the right questions, and identify how Sila can best help the customer
• Make proactive outbound calls to existing and prospective customers
• Follow up on open opportunities, unsold estimates, maintenance needs, and other customer inquiries
• Help fill available appointment capacity and maximize booking opportunities
• Educate customers on relevant services, maintenance options, promotions, and solutions
• Overcome customer objections and confidently ask for the appointment
• Follow up with customers who previously expressed interest but have not yet scheduled service
• Accurately enter customer information, call notes, and appointment details into ServiceTitan
• Partner with Dispatch, Operations, and field teams to create a smooth customer experience
• Meet and exceed individual and team performance goals
• Track your results and take ownership of improving your performance

Requirements

• Customer service, inside sales, call center, appointment-setting, or similar experience
• Competitive, motivated, and comfortable working toward measurable goals
• Experience with bonuses, incentives, or performance-based compensation preferred
• Strong phone presence with the ability to build rapport and overcome objections
• Comfortable making both inbound and outbound calls
• Self-motivated, coachable, and able to thrive in a fast-paced environment
• Experience with ServiceTitan is a plus

Schedule

This is a full-time, in-office position in King of Prussia, PA.

We're specifically looking for candidates who can work 10:00 AM–7:00 PM or a swing schedule that includes Saturdays. Eligible schedules include a shift differential.

This position is not a fit for candidates seeking full-time remote work or strictly traditional Monday–Friday hours.

Benefits

• Competitive hourly pay
• Performance-based incentives
• Shift differential for eligible schedules
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off
• Training and career advancement opportunities

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Key Responsibilities:

• Safely operate 6-wheel and triaxle dump trucks with air brakes.
• Haul heavy equipment using trailers; secure and transport earth-moving machinery.
• Assist in site preparation and pipe laying activities as needed.
• Maintain equipment cleanliness and perform basic mechanical checks.
• Step in with manual labor (e.g., shoveling, grading) to support crew operations.
• Follow safety protocols, communicate effectively with team members, and maintain a clean and organized work site.

Qualifications:

• Valid CDL A license with air brake endorsement (Tanker endorsement is a plus).
• Proven experience driving 6-wheel and triaxle dump trucks.
• Experience hauling and loading/unloading equipment trailers.
• Site work, plumbing, or pipe laying experience is a strong plus.
• Willingness to contribute to labor-intensive tasks when needed.

Preferred Traits and Skills:

• Excellent hand-eye coordination
• Strong physical condition and stamina
• Detail-oriented and committed to safety
• Mechanical aptitude and equipment awareness
• Professional communication and teamwork skills
• Respect for cleanliness and job site organization

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The ideal candidate is safety-conscious, physically capable, and experienced with operating 6-wheel and triaxle dump trucks with air brakes.

Key Responsibilities:

• Safely operate 6-wheel and triaxle dump trucks with air brakes.
• Haul heavy equipment using trailers; secure and transport earth-moving machinery.
• Assist in site preparation and pipe laying activities as needed.
• Maintain equipment cleanliness and perform basic mechanical checks.
• Step in with manual labor (e.g., shoveling, grading) to support crew operations.
• Follow safety protocols, communicate effectively with team members, and maintain a clean and organized work site.

Qualifications:

• Valid CDL A license with air brake endorsement (Tanker endorsement is a plus).
• Proven experience driving 6-wheel and triaxle dump trucks.
• Experience hauling and loading/unloading equipment trailers.
• Site work, plumbing, or pipe laying experience is a strong plus.
• Willingness to contribute to labor-intensive tasks when needed.

Preferred Traits and Skills:

• Excellent hand-eye coordination
• Strong physical condition and stamina
• Detail-oriented and committed to safety
• Mechanical aptitude and equipment awareness
• Professional communication and teamwork skills
• Respect for cleanliness and job site organization

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The ideal candidate is a natural-born leader who loves the store experience, is passionate, driven, and highly organized, with a desire to bring happiness to people's lives.

What does a Seasonal Squishable Retail Sales Lead do?

The Retail Sales Lead supports the Store Manager in driving sales, developing the team, and creating an exceptional experience for every Squishable fan.

Responsibilities include:

• Supporting the Store Manager in delivering a fun, welcoming, and efficient customer experience during the busy holiday season
• Leading the sales floor during peak periods, keeping the team focused on customer service and sales goals
• Driving holiday sales through customer engagement, product recommendations, and strong knowledge of Squishable products
• Supporting seasonal promotions, merchandising, replenishment, and maintaining an organized, well-stocked sales floor
• Managing customer flow and resolving concerns with a positive, solution-oriented approach
• Providing day-to-day direction and support to team members and jumping in wherever needed during busy periods
• Supporting opening, closing, and keyholder responsibilities, as assigned

Qualifications

• 1+ year of retail, customer service, or leadership experience in a fast-paced environment preferred
• Passion for people and creating a fun, welcoming customer experience
• Strong communication and organizational skills with the ability to stay positive and flexible during busy periods
• Team player who can motivate others, take initiative, and jump in wherever needed
• Comfortable receiving and providing feedback and helping keep the team focused on shared goals
• Flexible availability throughout the holiday season, including evenings, weekends, and holidays
• Ability to lift and move cartons weighing up to 25 lbs.
• Must be 18 years of age or older

Compensation

• Pay range is $16.00-$17.00 per hour

Benefits & Perks

• A fun, welcoming workplace where creativity and personality are encouraged
• Career growth opportunities
• Employee discounts

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As a Seasonal Retail Sales Associate, you will be a Squishable ambassador, learning about their unique products and providing excellent customer service.

Responsibilities:

• Perform POS transactions efficiently and courteously
• Engage with customers to create a fun shopping experience
• Process inbound holiday shipments
• Maintain an organized inventory and display merchandise according to brand guidelines
• Support the team with opening and closing duties

Qualifications:

• Flexible availability during the holiday season, including evenings, weekends, and holidays
• Previous retail experience in a pop-up, promotional, or boutique environment
• Ability to lift and move cartons weighing up to 25 lbs.
• Must be 18 years of age or older

Compensation:

• Pay range is $14.00-$15.00 per hour

Benefits & Perks:

• Fun, welcoming workplace
• Career growth opportunities
• Employee discounts

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Responsibilities

• Understands organizational objectives and makes decisions in partnership with the Store Manager that align with company priorities and values
• Enforces sales strategies, initiatives, and growth across all categories
• Holds self and the sales team accountable for personal sales productivity
• Acts as a brand ambassador in the local market or mall to drive brand loyalty and business
• Resolves customer issues with a solution-oriented, forward-thinking approach
• Develops individual and team product knowledge to stay up to date on all current Squishable in-store products
• Assists in supervising the team daily, weekly, and monthly to meet goals and use company tools

Qualifications

• 2+ years of relevant supervisory experience in a high-volume, fast-paced, challenging, and creative customer-facing environment
• Passion for people and a dynamic and engaged leader with a passion for empowering, inspiring, motivating, teaching, and developing team members
• Exceptional organizational and communication skills, with the ability to balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment
• Ability to receive and provide constructive feedback and recognition to every team member
• High emotional intelligence, with the ability to work with and manage diverse teams
• Team player who fosters a collaborative and engaged team environment
• Willing to work a flexible schedule, including early mornings, nights, overnights, weekends, and holidays as needed
• Proficient with Microsoft Office Suite or related software
• Able to transport stock as required, including lifting cartons up to 25 lbs.
• Must be 18 or older

Compensation

• Pay range is $16.00-$17.00 per hour

Benefits & Perks

• A fun, welcoming workplace where creativity and personality are encouraged
• Career growth opportunities
• Employee discounts
• Affordable vision and dental insurance
• 401(k) with employer match

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Responsibilities:

• Oversee the piercing customer journey from start to finish
• Possess a calm and professional demeanour in piercing services
• Act as an ambassador of Mejuri and promote customer awareness about the brand
• Ensure insights and opportunities as they relate to piercing products and services are communicated back to the Store Manager & Store Services
• Work closely with the Store Manager on consistent improvements to the flow and process of the Mejuri piercing studio
• Update the schedule and online booking service
• Explain proper aftercare to each client
• Thoroughly explain service procedure and risks to clients
• Lead by example and validate the quality of the in-store customer experience
• Ensure positive customer experience and promotion of services offerings

Operations:

• Oversee and manage all aspects of the piercing studio
• Support inventory management and feedback with Operations Lead & Store Services team
• Ensure health and safety standards are maintained
• Uphold legal compliance in all customer interactions
• Remain knowledgeable on Mejuri products and become an expert on the piercing jewelry assortment
• Support the check up and downsizing process for each individual client
• Style, stack, and suggest products for piercing clients
• Build piercing appointment occupancy
• Communicate with Store Services to order necessary piercing equipment
• Ensure all legislated paperwork and client record keeping is met and maintained

Requirements:

• 2+ years experience with needle piercing
• Experience working with threadless jewellery
• Up to date with First Aid and Blood-borne Pathogens OSHA Certifications
• Experience working with an autoclave or statim
• Have or be registrable with local law enforcement or meet requirements by area for permits
• Understanding of local market piercing law requirements
• Strong knowledge of health and safety protocols surrounding piercing procedures
• Demonstrated understanding of service excellence in a consumer environment
• Excellent communication & customer service skills
• The desire to work in a fast-paced, entrepreneurial environment

Benefits:

• You keep 100% of the tips you earn
• Regular feedback via performance reviews
• A robust in-house retail learning program
• Generous product discount!

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Responsibilities:

• Lead by example and validate the quality of the in-store customer experience
• Maximize results and achievement of Key Performance Indicators (KPIs)
• Ensure positive customer experience and promotion of services offerings
• Participate in inventory management and cycle counts
• Support in maintaining organizational integrity of the back of house
• Proficient in using point-of-sale systems and inventory management software
• Support in mitigating internal, external, and administrative loss of product
• Participate in identifying and escalating opportunities, gaps, risks, and roadblocks
• Participate in the maintenance of Mejuri's brand standards of visual presentation
• Support with validating the integrity of display forms, graphics, furniture, and decor items
• Participate in coaching and informing store team members on updates or changes to Visual Merchandising standard practices
• Participate in the successful integration of new talent to the store team
• Validate the regular and accurate assessment of people against performance review criteria and KPIs
• Build healthy relationships with people and establish a positive and engaging work environment

Requirements:

• Experience in a high-volume retail environment
• Adaptable with the ability to think creatively and quickly
• Excellent organization and analytical skills
• Critical thinking ability
• Physical requirements: Ability to stand for 8 hours, lift up to 50 lbs
• Must be able to work evenings, weekends, and holidays

Benefits:

• Paid sick days
• Monthly retail bonus program
• Regular feedback via performance reviews
• A robust in-house retail learning program
• Generous product discount

Salary Range: $21 - $23 per annum

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