You will utilize our diverse network of experts to identify opportunities for service enhancement and improved tactical management. Your goal will be to develop a healthy sales pipeline with the right mix of opportunities, aligned with the district tactical business plan.

Key responsibilities include:

• Prospecting: maintaining a robust leads management and prospecting program
• Customer Engagement: proactive and organized monthly call activity
• Pipeline Management: developing a healthy pipeline with the right mix of opportunities

You will need to have previous experience in a customer-facing role, business development or account management, strong problem-solving and interpersonal skills, and solid oral and written communication skills.

Expeditors offers excellent benefits, including a health plan, employee stock purchase plan, training and personnel development program, growth opportunities within the company, and an employee referral program bonus.

Job Data by YubHub.

Responsibilities include:

• Collaborating with customers, international agents, carriers, and service providers to arrange transportation and ensure shipments are processed efficiently
• Managing and monitoring Ocean Import and Export files, ensuring shipment milestones, documentation, and shipping details are accurate and kept up to date in the system
• Tracking and tracing shipments using internal systems and external resources, proactively following up on delays, exceptions, and outstanding information
• Preparing, reviewing, and processing relevant import and export shipping documentation, ensuring accuracy and timely completion
• Utilising workflow monitors and reporting tools to effectively manage daily shipments, priorities, and outstanding tasks

Qualifications:

• Experience in ocean import and/or export operations within the freight forwarding industry
• Strong time management and organisational skills, with the ability to work to deadlines
• Ability to prioritise and manage multiple shipments and tasks at the same time
• Strong written and verbal communication skills
• Ability to work independently while contributing positively to the wider team
• Strong attention to detail and accuracy when processing shipping information and documentation
• A strong customer service focus, with the ability to respond to enquiries, resolve issues promptly, and maintain positive relationships with colleagues, customers, and service providers
• Willingness to learn and develop knowledge across both ocean import and export operations
• Full and unrestricted working rights in Australia

Benefits:

• Attractive health insurance package
• Industry-leading commissions and bonuses
• Career and personal development opportunities
• Employee Stock Purchase Plan
• Financial security
• Employee appreciation and recognition

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Your responsibilities will include:

• Receiving documents and preparing customs entries
• Monitoring customs clearances and communicating with customers
• Understanding import and export customs Standard Operating Procedures (SOPs)
• Ensuring accurate and timely data entry into operating systems

You will also continually seek opportunities for service enhancement and improved operational processes, and input milestones and communications within specified timeframes.

The ideal candidate will have exceptional oral and written communication skills, strong problem-solving and organisational skills, and proficiency in Microsoft Office.

In terms of benefits, Expeditors offers:

• An attractive health insurance package
• Industry-leading commissions and bonuses
• Career and personal development opportunities
• An Employee Stock Purchase Plan
• Financial security
• Employee appreciation initiatives

Job Data by YubHub.

The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

As an Account Manager, you will be responsible for developing, maintaining and growing relationships with key customers. The role manages all aspects of the customer relationship, with a strong focus on business development, revenue growth, retention and identifying opportunities to expand our services.

Working closely with customers and our local and global teams, you will develop strategic business plans, understand customers' supply chains and business objectives, and identify solutions that deliver value and support long-term growth.

KEY RESPONSIBILITIES:

• Develop and maintain strong relationships with customers across multiple levels of their organisation
• Create and communicate strategic business plans aligned with customer and Expeditors goals
• Identify business development opportunities and actively manage the sales pipeline to drive revenue growth
• Develop a strong understanding of customers' supply chains, industries, financial objectives and broader business goals
• Identify and introduce value-added solutions using Expeditors' services and technology
• Drive product and geographic diversification opportunities within assigned accounts
• Prepare and deliver effective customer business reviews focused on performance, opportunities and strategic initiatives
• Establish and monitor performance against agreed KPIs
• Ensure customer expectations, SOPs and service requirements are clearly documented and communicated
• Coordinate with local and global operational teams to ensure visibility and alignment on customer requirements and initiatives
• Participate in the established bid process and engage relevant stakeholders
• Monitor account performance, customer retention and revenue growth, escalating customers at risk where required
• Maintain customer, meeting and opportunity information accurately within CRM
• Travel when required

QUALIFICATIONS:

• Minimum 3 years' Expeditors or industry experience
• Proven business development experience
• Strong knowledge of logistics products and services
• Experience with relevant operating systems
• Proficiency in Microsoft Office and CRM software
• Strong communication skills with the ability to engage effectively across different levels of an organisation
• Strong presentation and analytical skills
• Proven problem-solving and interpersonal skills
• Strong relationship-building skills
• Full and unrestricted working rights in Australia

ADDITIONAL INFORMATION:

• Employee Health: You and your health are important; Expeditors will support you, with an attractive health insurance package
• Compensation Programs: Uniquely Expeditors, our commissions, and bonuses are industry leading
• Career and Personal Development: Developing you and your skills not only for today's role but for those in the future
• Employee Stock Purchase Plan: Take the opportunity to own a piece of your company through our ESP Plan
• Financial Security- Join Expeditors knowing that your job and financial security are safe from the effects of the global economy
• Employee Appreciation: As our greatest asset, we understand the importance of showing our appreciation, respect and acknowledging the value you bring through employee engagement

Job Data by YubHub.