Your responsibilities:

• Share your fashion and product knowledge to help customers make informed choices.
• Collaborate with your team to provide exceptional service at every stage of the customer journey.
• Ensure the sales floor and backrooms are well-stocked, organized, and inviting.
• Support store opening and closing procedures.
• Represent yourself and the brand positively throughout customer interactions.

You will work with: Our stores are at the heart of our business, where customers experience our brand firsthand. As part of a dynamic store team, every role contributes to creating an inspiring and welcoming environment.

Requirements:

• Previous experience in customer service within the fashion, retail, or similar sectors is considered an advantage.
• Passion for assisting customers and an interest in fashion or retail – we will teach you the rest!
• Successful in collaborative and dynamic environments.
• Outgoing, creative, curious, and willing to learn and develop.
• Flexible and action-oriented.
• You must be 18+ years old.

Benefits:

• 25% employee discount across all H&M Group brands in-store and online.
• Additional discount coupons throughout the year.
• Flexible working hours.
• Paid referral program.

Job Data by YubHub.

Your responsibilities:

• Lead your team to provide an outstanding customer experience, ensuring excellent operational and visual standards, while actively promoting and selling our products.
• Take responsibility for your store's and department's strengths, analyze sales results, identify commercial opportunities, set goals, and create plans to optimize results, profit, and inventory levels.
• Manage team planning, scheduling, and ensure smooth opening and closing routines.
• Recruit, engage, and develop your team, fostering an inclusive and collaborative culture that promotes growth and innovation.
• Stay up-to-date with fashion trends, customer preferences, and competitors to maintain a competitive edge.
• Represent yourself and the brand positively during all customer interactions.

You will work with: Our stores are the heart of our company, where customers experience our brand firsthand. As part of a dynamic store team, every role contributes to creating an inspiring and welcoming environment. You will also connect with the wider regional team, collaborating across stores to share knowledge and achieve success together. With your team, you play a crucial role in helping customers feel confident and express their individuality through the latest trends and timeless styles. By creating meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.

We are looking for someone with:

• Retail management and operations experience.
• Knowledge of sales planning, analysis, and follow-up using customer-centric tools and reporting.

And someone who is:

• A strong and confident leader who inspires, guides, and develops their team, demonstrating company values and culture.
• Successful in a collaborative, dynamic environment with a solution-focused mindset.
• Motivated to create exceptional customer experiences while promoting and selling products.
• Strongly interested in fashion trends, commercial acumen, and competitor knowledge to drive sales.
• Effective communicator, creative, and curious.
• Flexible, analytical, and achievement-oriented, able to manage statistics and work with numbers.

Benefits:

• 25% employee discount on all H&M Group brands, both in-store and online.
• Additional discount coupons throughout the year.
• Flexible working hours.
• Paid referral program.

Salary: 1560 EUR / month

Job Data by YubHub.