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At CVS Health, you&#39;ll be surrounded by colleagues who care deeply, innovate with purpose, and prioritize safety and quality in everything we do.</p>\n<p>As a Pharmacy Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist patients and customers to deliver an exceptional experience. You will assist the pharmacy team to ensure that pharmacy operations run smoothly, patients&#39; prescriptions are filled promptly, safely, and accurately, and provide caring service that exceeds patient expectations.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Live our purpose by following all company Standard Operating Procedures (SOPs) at each workstation to help our Pharmacists manage and improve patient health</li>\n<li>Follow pharmacy workflow procedures at each pharmacy workstation for safe and accurate prescription fulfillment</li>\n<li>Contribute to positive patient experiences by showing empathy and genuine care</li>\n<li>Complete basic inventory activities, such as accurately putting away medication deliveries and completing cycle counts</li>\n<li>Contribute to a high-performing team, embracing a growth mindset, and being receptive to feedback</li>\n<li>Remain flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic</li>\n<li>Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles</li>\n<li>Deliver additional patient healthcare services, such as immunizations and point-of-care testing, where allowable by law and supported by required training and certification</li>\n</ul>\n<p>If permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities:</p>\n<ul>\n<li>Complete additional licensure and training requirements to obtain Technician Immunizer status</li>\n<li>Educate patients about the importance of vaccines and refer patients to the Pharmacist-on-duty for vaccination questions</li>\n<li>Monitor for and respond to adverse reactions</li>\n<li>Review and collect patient information</li>\n<li>Monitor and manage vaccine supplies</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy</li>\n<li>State-level licensure and national certification requirements vary by state</li>\n<li>Regular and predictable attendance, including nights and weekends</li>\n<li>Ability to complete required training within designated timeframe</li>\n<li>Attention and focus, with the ability to concentrate on a task over a period of time and pivot quickly from one task to another</li>\n<li>Customer service and team orientation, with the ability to actively look for ways to help people and notice and understand patients&#39; 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The OSH Team is responsible for delivering excellent, high-touch, primary care, and coordinating the care of patients throughout the healthcare delivery system.</p>\n<p><strong>Responsibilities:</strong></p>\n<ul>\n<li>Provide in-center care support and triage for patients, scheduling problem visits or nurse visits when appropriate, offering symptom management, supporting refill requests and answering visit follow-up questions</li>\n<li>Provide patient education, particularly around chronic conditions; will mostly occur in person, individually or in a group setting</li>\n<li>Monitor and coordinate the delivery of the care plan</li>\n<li>Work in partnership with multiple care teams to provide daily support to patients in transition away from the hospital, advocating for the patient&#39;s best interest, and intervening in the development of a discharge plan</li>\n<li>Support care coordination of patients with complex needs, breaking down barriers to discharge, such as securing referrals or home resources</li>\n<li>Form relationships with patients and their caregivers to support prevention-focused care and ED/hospital diversion where appropriate</li>\n<li>Conduct medication and testing authorizations</li>\n<li>Develop and maintain strong working relationships with hospital staff in assigned region, including planning and facilitating meetings with hospitals and skilled nursing facilities</li>\n<li>Identify and implement opportunities for efficient workflows, increased partnership and more effective patient care</li>\n<li>Report out to OSH providers and leadership on admissions, progress and opportunities for future improvement</li>\n<li>Other duties as assigned</li>\n</ul>\n<p><strong>Minimum Requirements:</strong></p>\n<ul>\n<li>2+ years of relevant experience, or equivalent training plus experience, preferably in a primary care office or other outpatient setting</li>\n<li>Current state license to practice as a Registered Nurse</li>\n<li>Exceptional communication skills and customer service orientation for a wide audience including patients, caregivers and OSH and hospital providers and staff</li>\n<li>Comfort with accountability, and able to communicate on accomplishments and challenges</li>\n<li>A problem-solving orientation, and a flexible and positive attitude</li>\n<li>A supportive and empathetic attitude toward our patient population of older adults</li>\n<li>Valid driver&#39;s license or ability to travel daily. 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