{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/city/indore/"},"x-facet":{"type":"city","slug":"indore","display":"Indore","count":4},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_230ae1fa-e02"},"title":"Team Leader","description":"<p>Imagine yourself going to work with one thing on your mind: to provide the best customer experience to your clients. As a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieves their Key Performance Indicators (KPIs).</p>\n<p>As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and able to handle responsibility. A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow.</p>\n<p>You must be adept at creating reports of your team&#39;s performance and documenting feedback from your client. You must be able to effectively manage issues that might arise (including HR-related ones); not to mention, being creative in terms of thinking of solutions; and acting as the liaison between management and your team.</p>\n<p>Requirements: We need someone who has the skills to call themselves a Leader. Someone with at least one (1) year of relevant Team Leader experience managing at least 10+ teammates while working in a customer support role within an outsourcing or similar company. We need someone with excellent verbal and written communication skills along with above-average technical know-how.</p>\n<p>If you have previous experience working on the phone, email, and live chat customer support roles, then that&#39;s a plus in your favor. If you&#39;re familiar with E-Commerce, ZenDesk, or any other CRM tools; flexible and willing to work different shifts - then we definitely want to talk to you.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://taskus.wd1.myworkdayjobs.com/en-US/Careers/job/Indore-India/Team-Leader_R_2605_6944","directApply":true,"hiringOrganization":{"@type":"Organization","name":"TaskUs","sameAs":"https://www.taskus.com","logo":"https://logos.yubhub.co/taskus.com.png"},"x-apply-url":"https://taskus.wd1.myworkdayjobs.com/en-US/Careers/job/Indore-India/Team-Leader_R_2605_6944","x-work-arrangement":null,"x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Leadership","Communication","Technical skills","Customer Support","Team Management"],"x-skills-preferred":["E-Commerce","ZenDesk","CRM tools"],"x-benefits":[],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-09-03T00:00:00.000Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Indore"}},"employmentType":"FULL_TIME","occupationalCategory":"Customer Service","industry":"Technology","skills":"Leadership, Communication, Technical skills, Customer Support, Team Management, E-Commerce, ZenDesk, CRM tools"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_bd8fb2fe-d4f"},"title":"Team Leader","description":"<p>As a Team Leader at TaskUs, you will manage the day-to-day planning and operations of your team.</p>\n<p>Your responsibilities include:</p>\n<ul>\n<li>Ensuring each teammate delivers on their Service Level Agreement (SLA) and achieves their Key Performance Indicators (KPIs)</li>\n<li>Managing the team and making sure everyone adheres to their schedules</li>\n<li>Training and developing your team through team huddles, coaching sessions, and recognising weaknesses</li>\n<li>Creating reports of your team&#39;s performance and documenting feedback from your client</li>\n<li>Effectively managing issues that might arise, including HR-related ones</li>\n<li>Acting as a liaison between management and your team</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>At least one year of relevant Team Leader experience managing at least 10 teammates while working in a customer support role within an outsourcing or similar company</li>\n<li>Excellent verbal and written communication skills</li>\n<li>Above-average technical know-how</li>\n<li>Previous experience working on the phone, email, and live chat customer support roles is a plus</li>\n<li>Familiarity with E-Commerce, ZenDesk, or any other CRM tools is desirable</li>\n<li>Flexibility to work different shifts</li>\n</ul>\n<p>We offer competitive industry salaries and comprehensive benefits packages, prioritising our employees&#39; well-being. Our commitment to a People First culture is reflected in various departments, including Total Rewards, Wellness, HR, and Diversity.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://taskus.wd1.myworkdayjobs.com/en-US/Careers/job/Indore-India/Team-Leader_R_2403_3180","directApply":true,"hiringOrganization":{"@type":"Organization","name":"TaskUs","sameAs":"https://www.taskus.com","logo":"https://logos.yubhub.co/taskus.com.png"},"x-apply-url":"https://taskus.wd1.myworkdayjobs.com/en-US/Careers/job/Indore-India/Team-Leader_R_2403_3180","x-work-arrangement":null,"x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Leadership","Communication","Technical skills","Problem-solving","Time management"],"x-skills-preferred":["E-Commerce","ZenDesk","CRM tools","Customer support experience"],"x-benefits":[],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-11-02T02:48:04.148Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Indore"}},"employmentType":"FULL_TIME","occupationalCategory":"Customer Service","industry":"Technology","skills":"Leadership, Communication, Technical skills, Problem-solving, Time management, E-Commerce, ZenDesk, CRM tools, Customer support experience"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_2f4300a0-22b"},"title":"Customer Care Specialist","description":"<p>TaskUs is seeking a Customer Care Specialist to provide exceptional customer service to clients. The ideal candidate will deliver world-class service, research and respond to inquiries, navigate internal documentation, identify and escalate issues, and strive for high-standard customer satisfaction.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Deliver exceptional customer service</li>\n<li>Research and provide accurate responses to inquiries</li>\n<li>Navigate internal and external documentation</li>\n<li>Identify and escalate priority issues</li>\n<li>Route calls to appropriate resources</li>\n<li>Document customer interactions</li>\n<li>Identify emerging trends and patterns</li>\n<li>Strive for high-standard customer satisfaction</li>\n<li>Adhere to established protocols and KPIs</li>\n<li>Foster a collaborative work environment</li>\n<li>Participate in training and seminars</li>\n<li>Comply with TaskUs&#39; policies and procedures</li>\n</ul>\n<p>Technical skills and qualifications:</p>\n<ul>\n<li>Computer literate and proficient in Windows OS, Apple OS, Microsoft Office, and Google applications</li>\n<li>Familiar with customer support software, including Zendesk, Slack, and internal troubleshooting tools</li>\n<li>Fluent in English</li>\n<li>High school graduate</li>\n</ul>\n<p>Soft skills:</p>\n<ul>\n<li>Problem-solving and critical-thinking skills</li>\n<li>Great communication skills</li>\n<li>Adaptable and flexible</li>\n<li>Empathic toward customers</li>\n<li>Team player</li>\n<li>Open to feedback and eager to learn</li>\n</ul>\n<p>Personality traits required:</p>\n<ul>\n<li>Resilient, calm, and professional</li>\n<li>Adaptable to a dynamically changing business</li>\n<li>Trustworthy and reliable</li>\n<li>Resourceful and detail-oriented</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Competitive salary</li>\n<li>Great benefits package</li>\n<li>Professional growth opportunities</li>\n<li>Fun and inclusive workplace</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://taskus.wd1.myworkdayjobs.com/en-US/Careers/job/Indore-India/Teammate_R_2610_13854","directApply":true,"hiringOrganization":{"@type":"Organization","name":"TaskUs","sameAs":"https://www.taskus.com","logo":"https://logos.yubhub.co/taskus.com.png"},"x-apply-url":"https://taskus.wd1.myworkdayjobs.com/en-US/Careers/job/Indore-India/Teammate_R_2610_13854","x-work-arrangement":null,"x-experience-level":null,"x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Windows OS","Apple OS","Microsoft Office","Google applications","Zendesk","Slack","English"],"x-skills-preferred":[],"x-benefits":[],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-10-24T00:00:00.000Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Indore, India"}},"employmentType":"FULL_TIME","occupationalCategory":"Customer Service","industry":"Technology","skills":"Windows OS, Apple OS, Microsoft Office, Google applications, Zendesk, Slack, English"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_23310a0b-b07"},"title":"Workforce Planner","description":"<p>We at TaskUs are looking for a Workforce Planner to join our team.</p>\n<p>As a Workforce Planner, you will be an orchestrator, aligning with numerous programs to optimize employee productivity; 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