Key Responsibilities:

• Translate data into human insights and stories that drive change in strategy and tactics.
• Analyze complex data sets to develop actionable insights that drive impactful business decisions.
• Leverage storytelling skills to deliver clear, concise, and actionable insights.
• Work with business partners to interpret analysis results with a focus on actionable next steps.
• Develop ad hoc reports that lead to insights and analysis needed for the business.
• Collaborate with the data visualization team to develop informative, repeatable reporting, data monitoring, hygiene, and other strategies.
• Translate requirements into technical specifications for data and reporting teams.
• Summarize data from multiple sources, developing assumptions where needed, to communicate insights and opportunities.

Required Qualifications:

• 1-2+ years of demonstrated ability with data analysis and preparation, including use of statistical methods and experience with large data sets using SQL.
• Experience with Python and R is a plus.
• 1-2+ years of hands-on experience building reports using Power BI.
• Effective communication skills.
• Ability to take initiative and solve problems.
• Bachelor's degree in ECE, Computer Engineering, Computer Science, Information Technology, or a related field.

Work Arrangement:

• 100% onsite in Imus, Cavite.
• Mid-night shift.
• Amenable to start ASAP.

Job Data by YubHub.

As an IT Supervisor (Helpdesk), you will:

• Develop and manage effective working relationships with other departments, groups, and personnel
• Provide direction, supervision, and leadership to members of the Desktop Support/IT Support Team
• Assign and prioritize work, set expectations, promote goals and priorities, and performance management
• Conduct periodic performance reviews of IT Support Specialists
• Oversee desktop support operations and ensure excellent customer service to all internal or external customers
• Provide expert technical support, training, and assistance to desktop support personnel on network computer system issues and on new technology
• Analyze desktop-related issues, determine problems, implement solutions, resolve or forward work orders to appropriate personnel within the IT team
• Coordinate with product development, R&D, and other internal departments to resolve issues, develop solutions to minimize cycle time for problem resolution, and make improvements for future releases

Requirements:

• 2-3 years IT support experience in Supervisory capacity and 7+ years of IT Support experience
• MCDST Certification is a plus
• Knowledge of I.T. systems and equipment as well as their installation, configuration, maintenance, and repair
• Knowledge of I.T. requirements/demands in call center Operations and organization, particularly in the area of Operations support
• Skilled technical writer able to document problems and solutions for customers and other technical support personnel
• Strong time and project management skills
• Excellent oral and written communication skills. Fluency in the English language
• Adaptive to changing work schedules and working hours
• Excellent problem determination technique
• Excellent customer orientation
• Well-organized and good follow-through on commitments to customers
• Strong problem-solving, decision-making, and analytical skills

Education/Certifications:

• Bachelor’s degree in a technical field (e.g., Computer Science, Information Technology) or equivalent professional experience

Job Data by YubHub.

Responsibilities & Duties:

• Coordinate calendars and schedule meetings
• Prepare the meeting room for stakeholders' meetings and clean up after meetings
• Source for venues and liaise with local vendors
• Be involved in event invitation process
• Perform other related duties as requested
• Project Support: Assist with follow-ups, collaborate with internal team members, and prepare regular reports on project progress
• Manage calendars, meetings, appointments, and travel arrangements
• Prepare reports, presentations, and official correspondence
• Act as a point of contact between executives and internal/external stakeholders
• Maintain records, files, and confidential documents with high accuracy
• Coordinate with cross-functional teams to ensure smooth daily operations
• Collaborate with other Executive Assistants in SEA to provide admin coverage and general team support
• Handle ad-hoc tasks and support leadership and company-level initiatives as required

Requirements:

• At least 2-3 years of related experience
• Bachelor's degree or an equivalent combination of education, training, and experience
• High B2 written and verbal communication skills
• Ability to work during graveyard shift
• Proficiency in Google Sheets and Slides
• Knowledgeable in creating/updating reports and taking raw data to create one-page slide decks
• Strong presentation, communication, and interpersonal skills

Job Data by YubHub.