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Responsibilities</strong></p>\n<ul>\n<li>Assist with the end-to-end recruitment process for entry-to-mid-level front-line, business development, and high-volume technical roles across Hong Kong, UK, and other countries.</li>\n<li>Identify and engage candidates through various recruitment platforms, social networks, and internal databases using basic sourcing techniques.</li>\n<li>Support hiring efforts focused specifically on the technology, FinTech, and SaaS industries.</li>\n<li>Review incoming resumes against role requirements, conduct initial phone/video screening interviews, and coordinate candidate schedules across hiring teams.</li>\n<li>Assist senior TA team members in preparing materials for stakeholder meetings, tracking hiring metrics, and organising pipeline updates for business leaders.</li>\n<li>Support ongoing improvements to the regional and global recruitment workflow, and participate in HR ad-hoc projects as assigned.</li>\n<li>Help coordinate with external 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We believe in the value of empowering Customer Service Officer with the resources to solve critical problems for the future of our business, which is why we need you.</p>\n<p><strong>Responsibilities</strong></p>\n<ul>\n<li>Handle enquiries and requests of on Individual Financial Products administration arising from agents.</li>\n<li>Handle and resolve agent queries and requests via phone, live chat and email on products and services in a professional manner with tactful customer service skills.</li>\n<li>Provide support to management and recommend productivity/service improvements.</li>\n<li>Ensure accuracy and compliance of all requests to be completed with good quality standards.</li>\n<li>Support ad-hoc tasks to achieve desired results of business needs.</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>3+ years of customer service experience preferred but not a must</li>\n<li>HKDSE/HKCEE/ diploma qualification will be required</li>\n<li>IIQE 1,3,5 will be preferred</li>\n<li>Preferably worked previously in a call centre/ service centre environment</li>\n<li>Experience in Individual Financial Products or Life, group life and medical insurance, financial and wealth management products preferred</li>\n<li>Excellent telephone manner with good interpersonal skills</li>\n<li>Mature and pleasant personality</li>\n<li>Self-motivated and able to work independently</li>\n<li>Excellent service attitude and able to follow through on commitments to customers</li>\n<li>Adherence to quality standards</li>\n<li>Fast and accurate typing skills (over 45 wpm) and PC literate in Word/Excel</li>\n<li>Good communication skills in English and Chinese, both written and spoken.</li>\n</ul>\n<p><strong>What can we offer you?</strong></p>\n<ul>\n<li>A competitive salary and benefits packages.</li>\n<li>A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.</li>\n<li>A focus on growing your career path with us.</li>\n<li>Flexible work policies and strong work-life balance.</li>\n<li>Professional development and leadership opportunities.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_cabddfbe-cc6","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Manulife Financial Corporation","sameAs":"https://www.manulife.com/en/about/our-story.html","logo":"https://logos.yubhub.co/manulife.com.png"},"x-apply-url":"https://manulife.wd3.myworkdayjobs.com/en-US/MFCJH_Jobs/job/Hong-Kong/Customer-Service-Officer_JR26100130-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply","x-work-arrangement":"hybrid","x-experience-level":null,"x-job-type":null,"x-salary-range":null,"x-skills-required":["customer service","communication skills","problem-solving","time management","PC literacy"],"x-skills-preferred":["Individual Financial Products","Life insurance","group life and medical insurance","financial and wealth management products","IIQE 1,3,5"],"datePosted":"2026-10-17T15:14:05.293Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Hong Kong"}},"occupationalCategory":"Finance","industry":"Finance","skills":"customer service, communication skills, problem-solving, time management, PC literacy, Individual Financial Products, Life insurance, group life and medical insurance, financial and wealth management products, IIQE 1,3,5"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_ba928b6d-533"},"title":"Head of Claims","description":"<p>The Head of Claims is responsible for the strategic and effective management of the Claims function, encompassing Individual Insurance Claims, Group Life &amp; Health Claims, and Pre-assessment teams.</p>\n<p>The incumbent leads the Claims function’s contribution to the Claims Transformation project by defining the Claims Target Operating Model, articulating future-state requirements, shaping end-to-end workflow design, driving change management, and ensuring alignment with business priorities, operational objectives, and customer experience outcomes.</p>\n<p><strong>Responsibilities:</strong></p>\n<p><strong>Claims Experience Delivery</strong></p>\n<ul>\n<li>Lead the Claims team’s participation in the Claims Transformation project by defining future-state processes and workflow requirements</li>\n<li>Provide expert input on claims operations, digitization, Straight Through Processing, and assessment practices to shape the design of the Claims Target Operating Model</li>\n<li>Partner with Operations Transformation, the Claims Product Owner, IT, and cross-functional teams to co-design solutions and system capabilities</li>\n<li>Represent Claims in system development and testing to ensure functionality, data accuracy, and operational usability</li>\n<li>Drive change management, team readiness, and adoption of new processes and technologies</li>\n<li>Define and monitor key metrics and drive continuous improvement initiatives</li>\n</ul>\n<p><strong>Claims Risk Management</strong></p>\n<ul>\n<li>Work with the Claims Risk Manager and Chief Medical Officer to implement a customer-centric, business-value-driven Claims Assessment Philosophy aligned with the company’s risk appetite, while safeguarding reputation and profitability</li>\n<li>Work with the Claims Risk Manager and Chief Medical Officer to ensure the company’s claims practices remain market competitive</li>\n<li>Ensure consistency and integrity in claims assessment approaches and decisions across the team</li>\n<li>Ensure compliance with corporate and regulatory guidelines</li>\n<li>Ensure claims audits are completed in accordance with corporate requirements</li>\n</ul>\n<p><strong>Pre-assessment Management</strong></p>\n<ul>\n<li>Oversee the Pre-assessment team to deliver timely, consistent support to distribution channels, customers, and internal stakeholders</li>\n<li>Ensure pre-assessment practices align with claims philosophy, product provisions, underwriting considerations, and corporate guidelines</li>\n<li>Monitor service quality, turnaround time, and case consistency to support effective claims experience delivery</li>\n</ul>\n<p><strong>Distribution Channel Management</strong></p>\n<ul>\n<li>Maintain effective two-way relationships with distribution channels to gather market feedback on claims practices, processes, and service support</li>\n<li>Train and guide distribution channels to understand and support the company’s claims philosophy</li>\n</ul>\n<p><strong>New Product Development/Claims Initiatives</strong></p>\n<ul>\n<li>Ensure smooth rollout of product and claims initiatives in alignment with corporate policies and guidelines</li>\n<li>Collaborate with relevant stakeholders to develop claims assessment practices for new products and claims initiatives</li>\n<li>Ensure effective and timely training of claims assessors for new or revised guidelines</li>\n</ul>\n<p><strong>Team Development</strong></p>\n<ul>\n<li>Build a high-performing team and develop a sustainable succession plan</li>\n<li>Demonstrate leadership capability to develop an engaged, client-centric team that delivers sustainable business, operational, employee, and customer outcomes</li>\n<li>Strengthen talent development, performance management, and team effectiveness to support business continuity and succession objectives</li>\n</ul>\n<p><strong>Accountabilities (Individual / Shared):</strong></p>\n<p><strong>Individual Accountabilities:</strong></p>\n<ul>\n<li>Claims Performance Management and Operations</li>\n<li>Customer and Claims Experience</li>\n<li>Team Leadership and Talent Development</li>\n</ul>\n<p><strong>Key Shared Accountabilities:</strong></p>\n<ul>\n<li>Claims Transformation and Digital Enablement</li>\n<li>New Product Development and Claims Initiatives</li>\n<li>Customer Experience and Complaint Management</li>\n<li>Business Continuity and Operational Resilience</li>\n</ul>\n<p><strong>Knowledge/Skills/Competencies/Education:</strong></p>\n<ul>\n<li>Degree in Insurance, Finance, Business Administration or a related field</li>\n<li>At least 15 years of claims experience, including leadership experience in life insurance claims</li>\n<li>Proven experience in claims operations management, performance management, governance, and regulatory compliance</li>\n<li>Experience in process improvement, automation, digital transformation, and claims operating model design</li>\n<li>Transformation-ready leadership skills</li>\n<li>Customer-centric mindset with sound commercial judgment and risk awareness</li>\n<li>Proven leadership capability in talent development, succession planning, coaching, and team engagement</li>\n<li>Effective stakeholder management skills across distribution, product, underwriting, medical, actuarial, legal, compliance, IT, vendors, and external partners</li>\n<li>Change management capability to lead teams through transformation and embed new ways of working</li>\n<li>Effective communication, influencing, problem-solving, and decision-making skills</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_ba928b6d-533","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Manulife Financial Corporation","sameAs":"https://www.manulife.com/en/about/our-story.html","logo":"https://logos.yubhub.co/manulife.com.png"},"x-apply-url":"https://manulife.wd3.myworkdayjobs.com/en-US/MFCJH_Jobs/job/Hong-Kong/Head-of-Claims_JR26100781-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply","x-work-arrangement":"hybrid","x-experience-level":"executive","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["claims operations management","performance management","governance","regulatory compliance","process improvement","automation","digital transformation","claims operating model design","leadership","talent development","succession planning","coaching","team engagement","stakeholder management","change management","communication","influencing","problem-solving","decision-making"],"x-skills-preferred":[],"datePosted":"2026-10-17T15:11:01.996Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Hong Kong"}},"employmentType":"FULL_TIME","occupationalCategory":"Finance","industry":"Finance","skills":"claims operations management, performance management, governance, regulatory compliance, process improvement, automation, digital transformation, claims operating model design, leadership, talent development, succession planning, coaching, team engagement, stakeholder management, change management, communication, influencing, problem-solving, decision-making"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_ae7776a1-f23"},"title":"Assistant Vice-President, Global Realty Services, Asset Manager","description":"<p>State Street is seeking an experienced, commercially focused Corporate Real Estate / Facilities Management professional to lead Global Realty Services (GRS) asset management activities across Hong Kong and Taiwan, based out of Hong Kong.</p>\n<p>The Assistant Vice President will be responsible for managing the performance, governance, compliance, and operational effectiveness of State Street’s real estate portfolio and workplace services across the assigned portfolio. This includes oversight of office operations, landlord and vendor relationships, occupancy planning, capital and operating expenditure, employee workplace experience, financial management, and monthly reporting including operational resilience, and alignment with State Street’s global real estate standards.</p>\n<p><strong>Key Responsibilities – GRS Asset Management &amp; Workplace Operations</strong></p>\n<ul>\n<li>Lead GRS asset management and workplace operations across the Hong Kong and Taiwan portfolio, ensuring alignment with regional strategy, governance requirements, and global standards.</li>\n<li>Create an open dialogue with business stakeholders, understand operational objectives, and deliver efficient execution supported by clear communication.</li>\n<li>Determine stakeholders’ business priorities and workplace requirements, tailoring real estate solutions while balancing corporate-wide objectives, governance, and standards.</li>\n<li>Influence stakeholders to co-create agreed strategic real estate solutions for offices.</li>\n<li>Oversee operational management of corporate office environments and associated workplace services, with a focus on service quality, business continuity, and employee experience.</li>\n<li>Partner with outsourced Facilities Management providers to ensure delivery of workplace services in accordance with agreed service levels, contractual obligations, and operational standards.</li>\n<li>Support office mobilization, refurbishment, relocation, consolidation, and workplace transformation activities across the portfolio.</li>\n<li>Lead occupancy planning, workplace utilization analysis, and operational reporting to support portfolio decisions and business planning.</li>\n<li>Monitor facilities operational performance, workplace issues, service delivery metrics, and corrective action plans.</li>\n<li>Manage operational budgets, vendor contracts, purchase orders, invoice governance, and facilities-related procurement activities.</li>\n<li>Drive operational excellence, cost discipline, risk reduction, and continuous improvement initiatives across workplace operations.</li>\n</ul>\n<p><strong>Portfolio Governance, Compliance &amp; Operational Resilience</strong></p>\n<ul>\n<li>Ensure the workplace operations comply with applicable local regulatory requirements, lease obligations, internal governance standards, and State Street global policies.</li>\n<li>Maintain robust governance over portfolio documentation, operational controls, audit readiness, risk registers, issue management, and management reporting.</li>\n<li>Coordinate with landlords, building management teams, internal risk partners, and service providers on workplace compliance, site operations, and resilience matters.</li>\n<li>Support emergency preparedness, business continuity, crisis response, and incident escalation processes in coordination with Security, Technology, Business Continuity, and regional leadership.</li>\n<li>Ensure workplace risks, service issues, and operational incidents are tracked, escalated, remediated, and reported in line with governance expectations.</li>\n<li>Support workplace wellness, sustainability, and employee experience initiatives where appropriate.</li>\n</ul>\n<p><strong>Vendor, Risk &amp; Stakeholder Management</strong></p>\n<ul>\n<li>Manage relationships with external vendors including landlords, managed office providers, Facilities Management providers, project managers, consultants, and workplace service providers across the assigned portfolio.</li>\n<li>Coordinate governance meetings, performance reporting, service reviews, and vendor improvement plans.</li>\n<li>Partner with internal stakeholders across GRS, Human Resources, Security, Compliance, Technology, Finance, Legal, Procurement, and business leadership teams.</li>\n<li>Support regional operational risk, portfolio governance, financial planning, and workplace strategy initiatives.</li>\n</ul>\n<p><strong>Financial Analysis &amp; Management</strong></p>\n<ul>\n<li>Responsible for budgeting, spend monitoring and forecasting in collaboration with outsourced service vendor.</li>\n<li>Responsible for inhouse reporting, administrative ownership on reporting and technology tools.</li>\n</ul>\n<p><strong>What we value</strong></p>\n<ul>\n<li>Critical thinking and maintain a growth mindset, comfortable to challenge the status-quo</li>\n<li>Proactiveness - Anticipating the needs of colleagues and stakeholder and eagerness to complete assigned duties. Results driven.</li>\n<li>Adaptability – Adapt and work effectively across a multitude of different situations;</li>\n<li>Independent learner and Resourcefulness – Eagerly explore new tools, technologies, and processes; quickly learn to use new technologies as they are introduced;</li>\n<li>Team Oriented – Collaborate in a team environment (both inhouse and external vendors/consultants; possess a sense of accountability and urgency in completing assignments in support of the team’s success</li>\n<li>Experience in preparation and presentation of Facilities and Real Estate business cases.</li>\n</ul>\n<p><strong>Education &amp; Preferred Qualifications</strong></p>\n<ul>\n<li>Bachelor’s degree in real estate, Facilities Management, Engineering, Business Administration, Finance, or related discipline.</li>\n<li>Minimum 5 years of experience in Corporate Real Estate, Facilities Management, Workplace Operations, Asset Management, or related disciplines within a multinational organization.</li>\n<li>Demonstrated experience managing office portfolios, outsourced Facilities Management vendors, landlords, and senior regional stakeholders.</li>\n<li>Strong understanding of corporate real estate operations, workplace governance, lease obligations, vendor management, budgeting, service delivery, and operational risk.</li>\n<li>Experience supporting office mobilization, refurbishment, relocation, consolidation, and workplace transformation projects preferred.</li>\n<li>Experience within financial services, banking, technology, or other highly regulated industries preferred.</li>\n<li>Professional certifications such as MRICS, IFMA, FMP, PMP, or related workplace/facilities credentials are advantageous.</li>\n<li>Familiarity with operational resilience, business continuity, audit, and governance frameworks.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a 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globally.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Develop marketing content, including product landing pages, etail assets, data sheets, and more</li>\n<li>Research, develop, and create marketing strategies, tactics, and materials</li>\n<li>Prepare, review, and proofread online and offline content</li>\n<li>Act as a liaison across go-to-market teams to bring product marketing vision to life</li>\n<li>Work with etail marketing team to develop content targeting end-users in the B2B market</li>\n<li>Collaborate with internal and external creatives to bring products to market on brand</li>\n<li>Support Services/Customer Experience offerings with messaging, positioning, and asset development</li>\n</ul>\n<p>Key Qualifications:</p>\n<ul>\n<li>Business degree with focus on marketing or product management</li>\n<li>Excellent creative and problem-solving skills</li>\n<li>Active learner with desire to understand challenges</li>\n<li>Ability to thrive in multi-disciplinary environment and collaborate in cross-functional teams</li>\n<li>Strong interest in consumer electronics and technology business</li>\n<li>Excellent communication skills – English required, Mandarin a plus</li>\n<li>Earning Bachelor’s degree in business, marketing, or communications field</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Comprehensive and competitive benefits packages</li>\n<li>Flexible working environments</li>\n<li>Culture that encourages individuals to achieve good physical, financial, emotional, intellectual, and social wellbeing</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_e2f0dfa8-6a5","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Logitech","sameAs":"https://www.logitech.com","logo":"https://logos.yubhub.co/logitech.com.png"},"x-apply-url":"https://logitech.wd5.myworkdayjobs.com/en-US/Logitech/job/Hong-Kong/Product-Marketing-Intern_148551?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply","x-work-arrangement":"hybrid","x-experience-level":"entry","x-job-type":"internship","x-salary-range":null,"x-skills-required":["marketing","product management","communication","problem-solving","collaboration"],"x-skills-preferred":["Mandarin language"],"datePosted":"2026-10-17T05:13:24.938Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Hong Kong"}},"employmentType":"INTERN","occupationalCategory":"Marketing","industry":"Technology","skills":"marketing, product management, communication, problem-solving, collaboration, Mandarin language"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_0da15505-5f7"},"title":"Data Analyst- HK","description":"<p>We are seeking a detail-oriented, highly analytical, and proactive Data Analyst to join our growing team. In this role, you will be the core driver of business intelligence, turning raw data into actionable commercial insights to optimize revenue processes, drive GTM efficiency, and empower leadership decision-making.</p>\n<p>Working closely with Commercial, Revenue Operations, and Product teams, you will focus on building robust reporting frameworks, performing deep-dive SaaS/Fintech performance analytics, and maintaining data hygiene across our revenue ecosystem.</p>\n<p><strong>Key Responsibilities</strong></p>\n<p><strong>Revenue &amp; GTM Data Analytics</strong></p>\n<ul>\n<li>Conduct deep-dive data analysis across the entire sales funnel,from lead acquisition to deal execution,to identify revenue growth opportunities and conversion bottlenecks.</li>\n<li>Perform cohort analysis and monitor core SaaS/Fintech performance metrics (ARR, NRR, TPV, CAC, LTV, Retention, and Churn).</li>\n<li>Assist in revenue forecasting, pipeline health analysis, capacity modeling, and sales quota tracking.</li>\n</ul>\n<p><strong>BI Dashboards &amp; Reporting Frameworks</strong></p>\n<ul>\n<li>Design, build, and maintain automated dashboards and reporting frameworks (using BI tools) for GTM leadership and cross-functional teams.</li>\n<li>Translate complex business requirements into clear analytical tasks, KPI frameworks, and executive-ready reports.</li>\n<li>Deliver regular weekly and monthly business insights to track overall revenue productivity and commercial performance.</li>\n</ul>\n<p><strong>Data Hygiene, Systems &amp; Infrastructure</strong></p>\n<ul>\n<li>Partner with Revenue Operations to ensure data integrity, hygiene, and consistency across GTM platforms (e.g., HubSpot) and internal databases.</li>\n<li>Extract, clean, and consolidate multi-source data to create reliable, single-source-of-truth datasets.</li>\n<li>Support data automation initiatives to reduce manual reporting efforts for commercial teams.</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>At least 3+ years of hands-on experience as a Data Analyst, Business Analyst, or Revenue/Sales Operations Analyst within a SaaS or Fintech company.</li>\n<li>Proficient in SQL for data extraction and manipulation.</li>\n<li>Advanced Excel/Google Sheets skills for quick data modeling and analysis.</li>\n<li>Proven experience with modern BI platforms (e.g., Tableau, PowerBI, Metabase, or Looker).</li>\n<li>Strong understanding of core SaaS metrics (ARR, NRR, CAC, LTV, Conversion Rates) and commercial pipeline dynamics.</li>\n<li>Familiarity with CRM data structure (e.g., HubSpot) and customer communication platforms (e.g., Intercom) is a major plus.</li>\n<li>Excellent written and verbal English communication skills, with a proven ability to explain complex data findings to non-technical business partners.</li>\n<li>Strong problem-solving capability, high attention to detail, self-motivated, and comfortable navigating ambiguity in a fast-paced environment.</li>\n<li>University degree in Computer Science, Statistics, Mathematics, Economics, Finance, or equivalent practical experience.</li>\n</ul>\n<p><strong>Benefits</strong></p>\n<ul>\n<li>Health Insurance (Medical and Dental)</li>\n<li>Work in our new office space in Admiralty</li>\n<li>Opportunities for career growth in leadership and strategy</li>\n<li>Collaborative, inclusive environment where your contributions are recognized and valued</li>\n<li>Competitive Performance Bonus</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_0da15505-5f7","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Kody"},"x-apply-url":"https://jobs.workable.com/view/1As8j7ffx1a9PYr1jWxLiP/data-analyst--hk-in-hong-kong-at-kody?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply","x-work-arrangement":null,"x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["SQL","Excel","Google Sheets","Tableau","PowerBI","Metabase","Looker","HubSpot","Intercom"],"x-skills-preferred":["CRM data structure","customer communication platforms"],"datePosted":"2026-10-16T10:05:21.824Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Hong Kong, Hong Kong"}},"employmentType":"FULL_TIME","occupationalCategory":"Finance","industry":"Finance","skills":"SQL, Excel, Google Sheets, Tableau, PowerBI, Metabase, Looker, HubSpot, Intercom, CRM data structure, customer communication platforms"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_5bea5cb8-d99"},"title":"SRE/DevOps/Platform Engineer","description":"<p>We are seeking a Senior Site Reliability Engineer (8+ years of experience) to drive the reliability, availability, scalability, and operational excellence of our global payment platform.</p>\n<p>You will take end-to-end ownership of production observability, incident response, service-level management, and cloud infrastructure reliability across mission-critical payment systems spanning Europe and Asia.</p>\n<p><strong>Key Responsibilities</strong></p>\n<ul>\n<li>Incident Management &amp; 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Senior Visits</strong></p>\n<ul>\n<li>Support the planning and execution of high-profile strategic engagement events, including JV Board meetings, senior leadership visits, and bilateral engagement with local shareholders.</li>\n<li>Manage end-to-end logistics and coordination, covering venues, agendas, meeting materials, speakers, interpreters, protocol arrangements, and post-event follow-ups.</li>\n<li>Contribute to the preparation of scripts, briefing notes, and talking points for senior Prudential leaders.</li>\n<li>Maintain engagement trackers and support forward-looking strategic engagement roadmaps.</li>\n</ul>\n<p><strong>Business Initiatives &amp; Cross-Border Collaboration</strong></p>\n<ul>\n<li>Support business and strategic initiatives between life JV and Prudential, including talent exchange programmes, cross-postings, and secondments.</li>\n<li>Provide coordination and execution support across Group HR, PD, Agency, Risk, Compliance, Audit, Legal, Finance, and WFOE governance.</li>\n<li>Assist with preparation of MoUs, service agreements, and tracking of implementation for bilateral initiatives.</li>\n<li>Contribute to smooth day-to-day operations through strong coordination, follow-up, and problem-solving.</li>\n</ul>\n<p><strong>Requirements &amp; 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The role provides independent second-line risk oversight and works closely with the first-line investment teams and LBU second-line teams to ensure robust risk identification, monitoring, review, governance, and escalation, supporting sound investment decision-making, portfolio resilience, and compliance with internal policies and regulatory expectations.</p>\n<p><strong>Principal accountabilities:</strong></p>\n<ul>\n<li>Alternatives Risk Oversight: Provide independent second-line oversight across alternative investments (Private Equity, Private Credit, Real Estate, Infrastructure), covering key risk areas including concentration, liquidity, credit/default, valuation, leverage, and exit risks.</li>\n<li>Independent Risk Reviews &amp; Constructive Challenge: Conduct independent risk reviews and provide rigorous analytical insight and challenge on investment initiatives including investment mandates, manager/fund due diligence, new asset classes/instruments, and material portfolio actions.</li>\n<li>Portfolio Monitoring &amp; Framework Enhancement: Perform ongoing oversight to identify, evaluate, and escalate performance drivers and emerging risks within the Group’s alternatives portfolio. Apply a principles-based approach to build, enhance, and harmonise risk management frameworks for alternative assets where appropriate.</li>\n<li>Risk Mitigation &amp; Policy Compliance: Support the development and implementation of risk mitigation strategies, ensuring investments are managed in line with internal policies and standards, and applicable regulatory expectations.</li>\n<li>Valuation and Credit Oversight Challenge: Provide independent second-line review and challenge of first-line processes and outcomes for valuation and credit assessment, including the reasonableness of methodologies, key assumptions, and judgments, ensuring they are robust, consistently applied, and appropriately governed.</li>\n<li>Scenario Analysis &amp; Stress Testing: Develop and apply stress tests and scenarios, translating results into decision-useful outputs (key vulnerabilities, mitigants, monitoring enhancements, and escalation recommendations).</li>\n<li>Risk Reporting, Stakeholder Engagement &amp; Regulatory Interface: Support risk reporting to senior management and regulators; represent Group Risk in engagements with Group and Local Investment/Risk teams on investment risk matters.</li>\n<li>Risk Culture Enablement: Champion a risk-aware culture for alternatives and ensure the monitoring framework and practices remain aligned with relevant industry standards and evolving market practices.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_e4daca83-2a0","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Prudential","sameAs":"https://prudential.com","logo":"https://logos.yubhub.co/prudential.com.png"},"x-apply-url":"https://prudential.wd3.myworkdayjobs.com/en-US/prudential/job/Hong-Kong-Group-Head-Office/Senior-Group-Manager--Investment-Risk_26060404?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply","x-work-arrangement":null,"x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["risk management","investment analysis","private equity","private credit","real estate","infrastructure","stress testing","scenario analysis"],"x-skills-preferred":[],"datePosted":"2026-10-03T15:38:16.808Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Hong Kong"}},"employmentType":"FULL_TIME","occupationalCategory":"Finance","industry":"Finance","skills":"risk management, investment analysis, private equity, private credit, real estate, infrastructure, stress testing, scenario analysis"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_bd3ec9d5-f0a"},"title":"Assistant Manager, Life Underwriting","description":"<p>Prudential is seeking an experienced Life Underwriter to join their team and play a key role in delivering high-quality underwriting decisions that support sustainable business growth.</p>\n<p>The successful candidate will conduct comprehensive underwriting risk assessments for new business applications, covering medical, financial, residency, and occupational risks. They will also provide professional underwriting advice and case consultation to distribution channels, balance risk management discipline with commercial awareness, and support the team manager in delivering high-quality underwriting service.</p>\n<p>Key responsibilities include:</p>\n<ul>\n<li>Conducting comprehensive underwriting risk assessments for new business applications</li>\n<li>Providing professional underwriting advice and case consultation to distribution channels</li>\n<li>Supporting the team manager in delivering high-quality underwriting service and maintaining effective relationships with internal stakeholders and distribution partners</li>\n<li>Participating in projects, initiatives, and ad-hoc assignments, including process reengineering, guideline reviews, or system enhancement</li>\n</ul>\n<p>The ideal candidate will have:</p>\n<ul>\n<li>3-5 years of solid experience in life insurance underwriting, with hands-on exposure to medical and financial underwriting for new business cases</li>\n<li>Strong analytical and decision-making skills, with the ability to assess risk holistically and apply underwriting principles consistently</li>\n<li>Good command of spoken and written English and Chinese, with the ability to communicate underwriting decisions clearly and professionally</li>\n<li>Strong interpersonal and stakeholder management skills, able to work effectively with sales channels, operations, and internal partners</li>\n<li>University degree holder preferred</li>\n<li>Professional insurance qualifications such as FLMI, ACS, or equivalent will be an advantage</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_bd3ec9d5-f0a","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Prudential","sameAs":"https://prudential.com","logo":"https://logos.yubhub.co/prudential.com.png"},"x-apply-url":"https://prudential.wd3.myworkdayjobs.com/en-US/prudential/job/Hong-Kong/Assistant-Manager--Life-Underwriting_26060493?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply","x-work-arrangement":null,"x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["life insurance underwriting","medical underwriting","financial underwriting","risk assessment","analytical skills","decision-making skills","communication skills","interpersonal skills","stakeholder management"],"x-skills-preferred":["FLMI","ACS","professional insurance qualifications"],"datePosted":"2026-10-03T15:38:01.153Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Hong Kong"}},"employmentType":"FULL_TIME","occupationalCategory":"Finance","industry":"Finance","skills":"life insurance underwriting, medical underwriting, financial underwriting, risk assessment, analytical skills, decision-making skills, communication skills, interpersonal skills, stakeholder management, FLMI, ACS, professional insurance qualifications"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_4bb98145-9f0"},"title":"Compliance Specialist","description":"<p>We are seeking a Compliance Specialist to support the Associate Director, Corporate Compliance and partner with other Compliance functional leads to ensure AIAHK &amp; Macau operates in accordance with the Group Policies and guidelines and local regulatory requirements.</p>\n<p>The successful candidate will drive the implementation of a fit-for-purpose compliance framework on regulatory compliance programs, including:</p>\n<ul>\n<li>Code of Conduct</li>\n<li>Regulatory Compliance Reporting and Governance</li>\n<li>Outsourcing</li>\n<li>FATCA, CRS and Gifts &amp; Entertainment (G&amp;E)</li>\n<li>Regulatory Compliance projects and regional initiatives as assigned from time to time (e.g. PIPL, cross-border data transfer and regional privacy programs)</li>\n</ul>\n<p>The role will also coordinate with other Compliance functional leads to manage compliance governance reporting, inclusive of compliance reports made to Boards and committees covered by AIAHK.</p>\n<p><strong>Responsibilities:</strong></p>\n<ul>\n<li>Act as a key Subject Matter Expert (SME) for CRS/FATCA and/or Outsourcing compliance and provide advice to business and functional stakeholders on applicable regulatory requirements, Group policies and internal standards.</li>\n<li>Support the implementation, maintenance and continuous enhancement of the CRS/FATCA and/or Outsourcing compliance frameworks, procedures, controls and governance arrangements.</li>\n<li>Provide compliance oversight and advice on due diligence, self-certification, account holder classification, reporting requirements and other implementation matters, and coordinate with relevant stakeholders to address identified issues.</li>\n<li>Monitor developments in CRS/FATCA requirements and support impact assessments and implementation of regulatory changes.</li>\n<li>Provide compliance advice on the assessment and ongoing oversight of outsourcing arrangements, including regulatory requirements, governance, risk assessment and applicable notification or reporting requirements.</li>\n<li>Support relevant governance forums and management reporting for CRS/FATCA and/or Outsourcing, including escalation and follow-up of material issues and remediation actions.</li>\n<li>Develop and maintain relevant guidelines, procedures, templates and training materials and conduct risk-based monitoring to assess compliance with applicable CRS/FATCA and/or Outsourcing requirements.</li>\n</ul>\n<p><strong>Requirements:</strong></p>\n<ul>\n<li>Proven experience as a compliance professional in a financial institution, with at least 6 years of relevant experience.</li>\n<li>Degree qualified, professional qualifications in accounting, audit or law highly regarded.</li>\n<li>Strong knowledge in Hong Kong and Macau insurance and pension related regulations, including practical experience in insurance operations.</li>\n<li>Possesses an analytical mindset with excellent organisational skills. Demonstrated applied knowledge in data analytics highly preferred.</li>\n<li>Outstanding communication and interpersonal abilities.</li>\n<li>Attention to detail.</li>\n<li>Demonstrated ability to influence peers and senior management on compliance risk issues.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_4bb98145-9f0","directApply":true,"hiringOrganization":{"@type":"Organization","name":"AIA","sameAs":"https://www.aia.com","logo":"https://logos.yubhub.co/aia.com.png"},"x-apply-url":"https://aia.wd3.myworkdayjobs.com/en-US/External/job/Hong-Kong-HK-AIA-Hong-Kong--Macau/Corporate-Compliance--Principal_JR-70602-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply","x-work-arrangement":null,"x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Compliance","Risk Management","Regulatory 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href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_aeff8ca7-d7d","directApply":true,"hiringOrganization":{"@type":"Organization","name":"AIA","sameAs":"https://www.aia.com.hk","logo":"https://logos.yubhub.co/aia.com.hk.png"},"x-apply-url":"https://aia.wd3.myworkdayjobs.com/en-US/External/job/Hong-Kong-HK-AIA-Hong-Kong--Macau/Product-Development--Senior-Principal-Principal--Associate-Director-Senior-Manager-_JR-67212?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply","x-work-arrangement":null,"x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["product development","insurance industry","customer-oriented","problem-solving","communication","presentation"],"x-skills-preferred":["distribution channel experience","bancassurance","agency"],"datePosted":"2026-10-03T15:19:07.777Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Hong Kong, 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Design Support</strong></p>\n<ul>\n<li>Provide claims insights and technical input during product design and enhancement to ensure clarity, consistency, and operational feasibility of policy terms and benefit structures</li>\n<li>Partner with Product, Underwriting, and Distribution teams to review product features, exclusions, and claims triggers, minimizing ambiguity and improving claims adjudication effectiveness</li>\n<li>Identify potential claims risk exposure, anti-selection, and cost implications, and recommend mitigation measures during product development</li>\n<li>Support post-launch reviews by sharing claims experience, emerging trends, and feedback to refine product design and improve customer outcomes</li>\n</ul>\n<p><strong>Business Support &amp; Projects</strong></p>\n<ul>\n<li>Support the Team Head in executing business priorities, operational initiatives, and ad hoc assignments</li>\n<li>Coordinate with auditors, reinsurers, and cross-functional teams to ensure timely and accurate responses to governance and reporting requirements</li>\n<li>Participate in projects and transformation initiatives, contributing to process improvements, operational efficiency, and alignment with evolving business needs</li>\n</ul>\n<p><strong>Requirements:</strong></p>\n<ul>\n<li>Bachelor’s degree or above in Insurance, Business Administration, Healthcare, or a related discipline</li>\n<li>Minimum 6–8 years of relevant claims experience, with solid exposure to High Net Worth (HNW) or complex claims handling</li>\n<li>Strong technical claims expertise, with proven ability to manage complex cases, complaint handling, and deliver fair and well-reasoned adjudication outcomes</li>\n<li>Good understanding of regulatory and compliance requirements (e.g. AML, FATCA, CRS) and experience in governance-related activities</li>\n<li>Experience in handling escalations and complaint cases, with the ability to assess reputational and regulatory risks and manage stakeholder communications effectively</li>\n<li>Exposure to fraud detection and investigation processes is an advantage</li>\n<li>Experience in supporting product development or reviewing policy terms, with the ability to identify claims implications and operational considerations</li>\n<li>Professional qualifications such as FLMI, ALHC or equivalent are preferred</li>\n<li>Strong analytical, problem-solving, and decision-making skills, with attention to detail and sound judgment</li>\n<li>Excellent communication and stakeholder management skills, with the ability to engage effectively with Channels, internal teams, and external parties</li>\n<li>Demonstrated ownership, accountability, and ability to work independently, with the capability to contribute to a team and project environment</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_fb7f2d6c-eac","directApply":true,"hiringOrganization":{"@type":"Organization","name":"AIA","sameAs":"https://www.aia.com/","logo":"https://logos.yubhub.co/aia.com.png"},"x-apply-url":"https://aia.wd3.myworkdayjobs.com/en-US/External/job/Hong-Kong-HK-AIA-Hong-Kong--Macau/Claims--Consultant_JR-67405?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply","x-work-arrangement":null,"x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Insurance","Claims Management","Compliance","Risk Management","Customer Service","Communication","Analytical Skills","Problem-Solving"],"x-skills-preferred":["FLMI","ALHC","AML","FATCA","CRS"],"datePosted":"2026-10-03T15:18:37.905Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Hong Kong, HK"}},"employmentType":"FULL_TIME","occupationalCategory":"Finance","industry":"Insurance","skills":"Insurance, Claims Management, Compliance, Risk Management, Customer Service, Communication, Analytical Skills, Problem-Solving, FLMI, ALHC, AML, FATCA, CRS"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_e471483c-636"},"title":"Campaign Management, Principal/Consultant (Senior Manager / Manager)","description":"<p>We&#39;re seeking a seasoned professional to oversee and manage the execution of various campaign initiatives across multiple channels. 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As part of our marketing, distribution &amp; partnership team, you&#39;ll play a vital part in advancing this movement.</p>\n<p><strong>About the Role</strong></p>\n<p>This role contributes to the delivery of customer outcomes that are reliable, thoughtful, and create meaningful impact for customers and society. 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management</p>\n<ul>\n<li>Liaise with business partners and other internal stakeholders to implement effective controls in identified risk areas</li>\n<li>Work closely with business partners on business quality-related areas and ensure guidelines from IA are observed</li>\n<li>Perform regular risk and control assessments for the department and drive actions to address areas with increased risks</li>\n<li>Manage and report compliance incidents for the department</li>\n<li>Coordinate and provide support for reviews of the department by Compliance, Internal Audit, and regulators</li>\n<li>Drive enhancement of awareness and knowledge of risk management and controls &amp; governance for department staff and business partners</li>\n<li>Lead governance-related initiatives to sustain long-term business quality</li>\n<li>Drive people development and performance-driven culture</li>\n<li>Lead ad-hoc projects and assignments</li>\n<li>Ensure team members who perform regulated activities have obtained relevant licenses and fulfilled licensing requirements</li>\n</ul>\n<p><strong>Requirements:</strong></p>\n<ul>\n<li>University/College graduate with 10 years&#39; relevant working experience with supervisory responsibilities</li>\n<li>Strong organizing and management skills</li>\n<li>Strong presentation and communication skills</li>\n<li>Good written and spoken English and Cantonese</li>\n<li>Obtain relevant license if job involves regulated activities</li>\n</ul>\n<p><strong>Others:</strong></p>\n<ul>\n<li>Required to obtain the license of Insurance Authority (IA) (Paper 1, 3, and 5)</li>\n<li>Required to obtain relevant license if job involves regulated activities</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a 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Directors and Leaders.</li>\n<li>Supervise developing a strategic plan to uplift the number of users in core agency digital platforms.</li>\n<li>Coordinate with internal and external stakeholders to ensure agency requirements are implemented.</li>\n<li>Monitor project progress and alert management on key issues.</li>\n</ul>\n<p>Data and Technology Adoption:</p>\n<ul>\n<li>Source, scale, and implement new technology and digital capabilities through partnerships.</li>\n<li>Supervise the development of an agent analytics data foundation.</li>\n<li>Understand agent behaviour and monitor movements of key agent segments through big data.</li>\n<li>Enable dialogue about the value and meaning of analytic insights.</li>\n<li>Support implementing agent analytics and digital solutions.</li>\n<li>Contribute ideas on enriching agent data.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>University/College Graduate with a minimum of 7-10 years of relevant working experience in the insurance 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We&#39;re looking for a Senior Manager, Customer Analytics to join our marketing, distribution &amp; partnership team.</p>\n<p><strong>About the Role</strong></p>\n<p>As the primary business SME for customer analytics, you will serve as a bridge between Marketing, Business Units, Data Science, Data Engineering, and Technology teams. 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Product Management</strong></p>\n<ul>\n<li>Partner with the Director to define and prioritize the customer analytics product roadmap across Group and Business Units.</li>\n<li>Act as the product owner for customer analytics use cases, ensuring alignment between business priorities and technical development.</li>\n<li>Manage requirements gathering, business case development, and stakeholder alignment for customer analytics initiatives.</li>\n<li>Monitor adoption, effectiveness, and business impact of analytics products and recommend enhancements where required.</li>\n<li>Coordinate delivery across Data Science, Data Engineering, Martech, and Technology teams.</li>\n</ul>\n<p><strong>Data Foundation &amp; Automation</strong></p>\n<ul>\n<li>Define customer data requirements, frameworks, and governance standards to support analytics use cases at scale.</li>\n<li>Partner with Data Engineering and Technology teams to establish automated, reliable, and scalable data pipelines.</li>\n<li>Drive improvements in customer data quality, accessibility, and integration across multiple data sources.</li>\n<li>Support the development of Group-level data assets that enable consistent reporting, modelling, and activation across markets.</li>\n<li>Ensure customer data structures are designed to support future personalization, predictive analytics, and AI-driven use cases.</li>\n</ul>\n<p><strong>Predictive Models &amp; Customer Intelligence</strong></p>\n<ul>\n<li>Support the development and deployment of customer analytics products, including lead scoring models, propensity-to-buy models, cross-sell and upsell models, repurchase propensity models, customer lifetime value models, and customer segmentation frameworks.</li>\n<li>Translate business objectives into model requirements and success metrics.</li>\n<li>Work with Data Science teams to ensure models are explainable, actionable, and operationally scalable.</li>\n<li>Establish processes for monitoring model performance, adoption, and commercial outcomes.</li>\n</ul>\n<p><strong>Business Partnership &amp; SME Leadership</strong></p>\n<ul>\n<li>Serve as the primary customer analytics SME for Group Marketing and Business Units.</li>\n<li>Work closely with local business teams to identify opportunities where analytics can drive measurable business value.</li>\n<li>Translate complex analytical concepts into practical business recommendations for senior stakeholders.</li>\n<li>Facilitate alignment between business, technology, and analytics teams throughout project delivery.</li>\n<li>Support markets in embedding customer intelligence into campaign planning, customer engagement, and retention initiatives.</li>\n</ul>\n<p><strong>Reporting &amp; Performance Measurement</strong></p>\n<ul>\n<li>Develop and maintain customer analytics dashboards and measurement frameworks.</li>\n<li>Deliver regular performance reviews and business impact assessments to Group leadership.</li>\n<li>Identify opportunities to improve customer acquisition efficiency, retention performance, and customer value.</li>\n</ul>\n<p><strong>Job Requirements:</strong></p>\n<ul>\n<li>Bachelor or Post-Graduate degree or at least 15 years&#39; experience in Life Insurance and Financial Services, especially in Marketing.</li>\n<li>Direct/hands-on experience and proven success in driving customer repurchase, especially at a regional level.</li>\n<li>Actuarial background, especially technical knowledge and experience in product development and pricing, is an advantage.</li>\n<li>Excellent communication skills, both written and verbal.</li>\n<li>Sound understanding of insurance-related financial metrics.</li>\n<li>Sound data and analytics experience.</li>\n<li>Strong business acumen and analytical thinking, reflected in impact and influence skills and confidence in high-level interactions with the leadership team.</li>\n<li>Strategic Thinking, planning, and execution skills.</li>\n</ul>\n<p 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appointed by AIAT</p>\n<p><strong>Compliance Risk Assessment (10%)</strong></p>\n<p>Work with relevant functions and business stakeholders to build a risk control framework Assess compliance, regulatory and related risks</p>\n<p><strong>Product and Marketing Materials (10%)</strong></p>\n<p>Provide compliance advice on new pension products and services initiatives Ensure marketing materials and client communication are not misleading</p>\n<p><strong>Liaison with Principal Intermediary (10%)</strong></p>\n<p>Work with Sales and Product Compliance team to oversee and advise on the supervision of Principal Intermediary</p>\n<p><strong>Management Reporting (5%)</strong></p>\n<p>Communicate compliance matters to management and group Ensure regular/adhoc reports to Board of Directors, Local Management and Governance Committees</p>\n<p><strong>Training (5%)</strong></p>\n<p>Lead, coach and develop the pension compliance team Work closely with other AIAI Compliance teams to create synergy across team members</p>\n<p><strong>Requirements:</strong></p>\n<ul>\n<li>Bachelor&#39;s degree holder or above in an appropriate field (e.g., Accounting, Economics, Risk Management, Business Management or Law)</li>\n<li>10-5 years of solid work experience in the financial industry handling compliance and/or controls, with at least 3-5 years in a supervisory role</li>\n<li>In-depth understanding of the pension business preferred and investment compliance knowledge</li>\n<li>Excellent command of English and Chinese, both written and oral</li>\n</ul>\n<p><strong>What&#39;s in it for you?</strong> We offer opportunities for growth, learning and development as you help our customers and the community live Healthier, Longer, Better Lives.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a 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We are looking to attract a senior recruit to manage the Asia Operational Risk Business Coverage team, to be based in Hong Kong reporting to the Asia Head of Operational Risk.</p>\n<p>The Asia Operational Risk Business Coverage team is responsible for working with business and infrastructure units to identify, analyse, assess and challenge operational risk associated with the processes and controls relevant to each area. Coverage Officers are responsible for driving the effectiveness and embeddedness of the Operational Risk Management Framework within the Firm’s Business Units, Infrastructure Groups and Control Functions.</p>\n<p>Specific responsibilities include:</p>\n<ul>\n<li>Enhance/build solid client relationships with key senior individuals relevant to designated coverage responsibilities;</li>\n<li>Develop in-depth understanding of the business and operational risks within designated coverage areas;</li>\n<li>Assist the divisions in highlighting their key operational risks and management of risk levels against designated risk tolerance limits at a divisional and Firm level;</li>\n<li>Carry out targeted reviews into material operational risk events (internal and external) and analyses of thematic and emerging operational risks;</li>\n<li>Challenge operational risk incidents, issues and actions, metrics, Non-Financial Risk Assessment (NFRA) and Scenario Analysis workshop outputs;</li>\n<li>Assist in the enhancement of the Operational Risk programme and embedding of the framework and standards;</li>\n<li>Collaborate with Non-Financial Risk (NFR) colleagues across specialist risk areas and Compliance Advisory teams in identification and oversight of emerging risks to the region and to the Firm.</li>\n</ul>\n<p>Skills required:</p>\n<ul>\n<li>Strong Sales &amp; Trading business knowledge having worked directly in one of these business areas or an infrastructure unit supporting one, ideally within a wholesale financial services environment;</li>\n<li>Prior experience in risk management, or other risk/control-based roles, preferred;</li>\n<li>Confidence to take ideas forward and to challenge others, where appropriate, with experience in management by influence, facilitating and gaining consensus;</li>\n<li>Proven ability to anticipate and identify risks and effective mitigants;</li>\n<li>Strong organizational skills with the ability to multitask and prioritise; ability to work under pressure and to tight deadlines;</li>\n<li>Excellent communication skills, both verbal and written; ability to produce concise and effective presentations;</li>\n<li>Ability to work in a team environment, building and maintain a network of contacts and coordinating with a large number of stakeholders;</li>\n<li>Experience in dealing with regulators/regulatory issues and good understanding of banking regulation, especially relating to risk management, highly desirable;</li>\n<li>Bachelor’s degree or equivalent, ideally in a quantitative discipline, Finance, Economics or similar.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_7026d9dc-5dc","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Morgan Stanley","sameAs":"https://www.morganstanley.com","logo":"https://logos.yubhub.co/morganstanley.com.png"},"x-apply-url":"https://ms.wd5.myworkdayjobs.com/en-US/External/job/Hong-Kong-Hong-Kong/Other--Legal-and-Compliance----Job-Level---Executive-Director_PT-JR041041-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply","x-work-arrangement":"onsite","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Operational Risk Management","Financial Services","Risk Assessment","Communication","Teamwork"],"x-skills-preferred":["Sales & Trading business knowledge","Risk management experience","Regulatory knowledge"],"datePosted":"2026-10-03T15:00:59.181Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Hong Kong"}},"employmentType":"FULL_TIME","occupationalCategory":"Finance","industry":"Finance","skills":"Operational Risk Management, Financial Services, Risk Assessment, Communication, Teamwork, Sales & Trading business knowledge, Risk management experience, Regulatory knowledge"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_7fb928da-880"},"title":"Senior Systems Engineer - 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