The role involves:

• Supporting the store management team across all product areas
• Managing a team to deliver excellent service and accurate stock processes
• Creating an atmosphere that motivates and inspires your team
• Demonstrating a hands-on approach to commercial and operational activities
• Ensuring up-to-date and accurate communication

You should:

• Be passionate about customers, people, and products
• Have exceptional commercial understanding
• Be a team player in a results-driven environment
• Be a great communicator and problem solver
• Be confident when dealing with people issues

The role is part-time with 17 hours per week, shifts are Tuesday 15:00 - 19:00, Friday 13:30 - 19:00, and Saturday 08:45 - 18:00. The salary is from £11,745.

Benefits include:

• Fantastic rewards for great job performance
• 25% off most NEXT, MADE, Lipsy, Gap, and Victoria's Secret products
• 10% off most partner brands and up to 15% off Branded Beauty
• Sharesave Scheme
• 60% off a generous working wardrobe allowance
• Early VIP access to sale stock
• Hot deals and exclusive offers from over 3,500 retailers
• Access to fantastic discounts at Staff Shops
• Access to a digital GP and other free health and wellbeing services
• Life assurance
• Discounted health plan for you and your family
• Financial Wellbeing tools
• Apprenticeship opportunities
• Direct to Work discounts
• Support Networks
• Wellhub discounted gym memberships

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We're looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.

As a Customer Assistant, you will:

• Operate in a high-demand environment, providing excellent customer service during busy periods
• Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
• Maintain high standards of efficiency and effectiveness, balancing speed and accuracy
• Contribute to a positive store environment, supporting colleagues and working as a team player
• Adapt to changing situations and priorities, demonstrating flexibility and resilience

Work Pattern:

• Sunday: 10:30-16:30
• Thursday: 12:00-18:00
• Friday: 12:00-18:00
• Saturday: 12:00-18:00

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

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We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

Work Pattern: Sunday 10:30-16:30 Thursday 11:00-17:00 Friday 11:00-17:00 Saturday 11:00-17:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.

Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest.

You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.

Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment.

No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity.

Benefits: As a valued colleague, you will have access to:

• Competitive pay rates
• Discounts on M&S products
• Pension scheme
• Holiday entitlement

About Us: M&S aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers.

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