We are seeking a Certified Medical Assistant/Patient Care Assistant to join our team in Heber City, Utah. As a certified medical assistant, you will facilitate quality patient care under the supervision of the provider.

Responsibilities:

• Verify patient information by interviewing patients, recording medical history, confirming purpose of visit, and reconciling medication lists
• Prepare patients for examinations by performing preliminary physical tests
• Secure patient information and maintain patient confidence by completing and safeguarding medical records
• Help with office procedures, injections, and other tasks as requested
• Triage phone messages from patients and respond as directed
• Communicate test and lab results and transmit other information from provider to patient
• Schedule referrals and follow-ups as needed
• Maintain a safe, secure, and healthy work environment by establishing and following standards and procedures

Qualifications:

• Completion of and certification from an accredited Medical Assistant Program
• CPR certification (or completed within 4 months of hiring)
• Working knowledge of medical terminology
• Ability to bend, reach, lift, pull, push, and/or carry up to 10 pounds regularly and up to 50 pounds occasionally
• Excellent computer, telephone, and communication skills
• Outstanding customer service, organization, and attention to detail

Benefits:

• Part-time position with potential to move to full-time hours
• Competitive hourly rate (not specified)

Hours:

• Part-time, 20-29 hours per week
• Monday-Friday, 8am-5pm
• Hours vary depending on provider's clinic and location

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Responsibilities include:

• Accurately entering patient data, including demographics, insurance, and health information
• Greeting patients in a cheerful and personable manner
• Scheduling appointments efficiently
• Handling telephone calls with excellent etiquette
• Collecting copays, deductibles, and account balances
• Maintaining a tidy, organized, and clean office environment
• Participating in day-end office cleaning and sanitizing

Requirements:

• Previous medical experience
• Self-starter with punctuality and multitasking skills
• Knowledge of medical insurance
• Ability to work independently and as part of a team
• Flexibility with scheduling and willingness to pick up additional hours if needed

This position is 2 days a week, 8am-5pm.

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This position acts as a resource to the CRT staff. The RRT may be responsible for special clinical projects or assignments as designated by leadership according to the needs of the department.

Essential Functions

• Performs, interprets, and evaluates diagnostic testing procedures according to protocol. Obtains arterial gases. Oversees and troubleshoots the operation of equipment for optimal patient care. Initiates Respiratory Protocol according to department criteria. Initiates interventions based on the interpretation of assessments.
• Administers medications in a timely and safe manner. Evaluates effect and re-evaluates appropriately and according to protocol. Ensures that progress of patient is communicated to staff, physicians and other departments.
• Maintains awareness of assigned patient’s overall condition. Communicates and shares patient information with the physicians and nurses. Makes appropriate recommendations for patient care. Recognises the educational needs of patients and families in relation to health promotion and wellness. Teaches patients and families self-care techniques and modalities.
• Completes documentation according to departmental standards. Accurately documents productivity information. Monitors supplies and equipment and notifies appropriate person when supplies are low, out on loan or broken. Utilises time effectively to achieve productivity standard, including utilising low census time when patient load does not support full productivity.
• Participates in quality and patient safety initiatives. Identifies potential areas for improvement including processes that could be streamlined or revised to improve patient satisfaction. Identifies potential safety hazards that may create problems for patients and/or staff and takes appropriate actions. Participates in departmental meetings, contributing ideas or feedback.
• Promotes the profession of Respiratory Care and acts as a resource, consultant, and mentor to staff within department and patient care areas through development of others. Participates in quality improvement and research activities as part of the Respiratory Care Team to guide the development of standards of patient care.
• May be required to float to other departments (within scope of competency and qualifications) based on business need.
• May be required to be placed on-call during a regularly scheduled shift.
• Performs other duties as assigned.

Minimum Qualifications

• Graduate of a NBRC approved Respiratory Therapist program is required. Education must be obtained from an accredited institution. Degree will be verified.
• Registered by the National Board for Respiratory Care (RRT).
• Current license as Registered Respiratory Therapy in the state of practice is required.
• Basic Life Support (BLS) for healthcare providers is required.
• Specific certifications as required (i.e. PALS, ACLS, NRP) is required.

Physical Demands

• Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies.
• Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.
• Expected to lift and utilise full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
• Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.).
• May be expected to stand in a stationary position for an extended period of time.

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The Heber Valley Hospital Volunteer Program requires a six-month commitment with a minimum of one shift per week.

Volunteer opportunities include:

• Greeter / Front Desk
• Music Volunteers
• Pet Therapy

We welcome individuals who are friendly, dependable, and passionate about serving others.

Join us in making a meaningful difference,one smile, one shift, one act of kindness at a time.

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As a Physical Therapist, you will work with an interdisciplinary team to create individualised treatment plans, support injury prevention and recovery, and help patients return to optimal performance in daily life, work, and sport. Preference is given to candidates holding Orthopedic Clinical Specialist (OCS) or Sports Clinical Specialist (SCS) certification or those actively pursuing advanced specialisation.

Essential Functions:

• Promote the mission, vision, and values of Intermountain Health
• Provide skilled physical therapy services, staying updated on standard practices
• Meet established productivity standards
• Maintain thorough and timely patient records
• Communicate effectively with patients, families, physicians, and healthcare providers
• Manage all aspects of patient care and education
• Participate in continuing education opportunities
• Engage in quality improvement processes
• Participate in patient care conferences and interdisciplinary meetings
• Contribute to program development and marketing strategies

Skills:

• Quality Improvement
• Verbal and Written Communication
• Patient Engagement
• Critical Thinking
• Time Management
• Care Planning
• Compassion

Qualifications:

• Current Physical Therapist license
• Basic Life Support (BLS) for healthcare providers
• Basic Computer skills
• Exceptional interpersonal and communication skills
• Current driver's license, reliable transportation, and acceptable driving record

Physical Requirements:

• Ongoing need to see and read information
• Frequent interactions with patient care providers, patients, and visitors
• Manual dexterity for manipulating complex equipment
• Expected to lift and utilise full range of movement to transfer patients
• Need to walk and assist with transporting/ambulating patients

Location: Intermountain Health Heber Valley Hospital, Heber City, Utah

Scheduled Weekly Hours: 32

Hourly Rate: $43.09 - $66.47

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Acting as a key liaison among referral sources, providers, patients, and internal service lines, this role ensures accurate documentation, verifies medical necessity, and maintains clear communication throughout the order process.

The coordinator manages patient orders from start to finish, including reviewing referrals, coordinating deliveries, and providing essential patient education.

They also facilitate one-on-one equipment set-ups or fittings, ensuring patients and caregivers are properly instructed on the use, care, and safety of the equipment provided.

If in a Field / Delivery role, the coordinator is responsible for making timely deliveries of Home Medical Equipment (HME) products and supplies to customers.

Schedule:

• Monday - Friday
• 8:30am - 5:00pm
• *8-10 days of On Call a month
• *Holiday sign up 4-6 holidays a year
• *Training will be in South Jordan for 2 weeks Mon-Fri 0900-1730

Essential Functions:

• Delivers exceptional customer service by promptly and courteously responding to phone calls, emails, chats, and in-person inquiries.
• Coordinates patient intake and order processing by gathering referral information, entering data into the Electronic Medical Record (EMR), and verifying insurance benefits or self-pay status at the time of intake.
• Manages the delivery and fulfillment of medical equipment and supplies, selecting appropriate delivery methods to meet patient and company needs.
• Supports patient discharges and transitions of care by working closely with hospital liaisons and case managers.
• Provides one-on-one patient support, including equipment education, fittings, and verifying that equipment selections align with physician orders and patient-specific needs.
• Processes Point of Sale (POS) transactions by entering orders, receiving payments, and coordinating delivery or patient pick-up.
• Collaborates across departments to ensure seamless service delivery and maintains effective internal and external relationships.
• Demonstrates strong problem-solving and compliance knowledge, addressing concerns promptly while maintaining a working understanding of Medicare, Medicaid, and third-party billing requirements.

Benefits: We provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness.

Requirements:

• Demonstrated experience in a customer service role, with a focus on professionalism, empathy, and responsiveness.
• Proven ability to work independently with strong self-motivation, accountability, and sound judgment.
• Excellent verbal, written, and interpersonal communication skills.
• Strong attention to detail, accuracy, and dependability in managing tasks and documentation.
• Effective organisational and time management skills, with the ability to prioritise and manage multiple responsibilities.
• Proficiency in using basic computer applications.
• Ability to understand and speak English clearly.
• Demonstrated ability to adapt to changing priorities and work collaboratively in a team-oriented environment.

Preferred Qualifications:

• Experience working with home or durable medical equipment.
• Experience coordinating office operations and administrative tasks.
• Experience providing direct or supportive patient care.

Physical Requirements:

• Ongoing need for employee to see and read information, labels, assess patient needs, identify HME equipment and supplies.
• Frequent interactions with both patients/customers and/or patient care providers, and employees.
• Hearing/Listening, Manual Dexterity.

Salary: $19.50 - $26.48

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