The System Operator I shall have a detailed familiarity with Long Island's roadways, understand communications protocols, and be knowledgeable on the location and purpose of all ITS elements. Candidates must be capable of independently following procedures and direction with minimal oversight and supervision.

Responsibilities:

• Operate the TMC’s advanced traffic management system (ATMS);
• Monitor radios/police scanners, CCTV displays, and system map for incidents;
• Monitor computerized traffic signal and ramp metering activities;
• Dispatch traffic signals malfunctions and highway maintenance calls to appropriate personnel or jurisdictions;
• Perform record keeping tasks, keyboard entries, and generate daily reports;
• Monitor and update all variable message signs including dial-up portable signs.

Requirements:

• A minimum of a High School diploma or equivalent is required;
• Must possess a valid Driver’s License;
• Must be willing to work all shifts including weekends, overnights, and holidays;
• Proficient with various computer/software systems - including MS Office, GIS, and web-based information systems;
• Must have an aptitude for providing exceptional customer service;
• Exercise responsible and ethical decision-making regarding company funds, resources, and conduct and adhere to WSP’s Code of Conduct and related policies and procedures;
• Proven track record of upholding workplace safety and ability to abide by WSP’s health, safety, and drug/alcohol and harassment policies;
• Applicants must be able to pass a background/criminal history check.

Preferred Qualifications:

• In-depth knowledge of local roadways;
• Ability to communicate clearly both verbally and written;
• Strong attention to detail;
• Ability to professionally interact with co-workers and client staff;
• Ability to perform with minimal supervision;
• Ability to multi-task and remain calm during high-pressure situations.

Benefits: WSP provides a comprehensive suite of benefits focused on providing health and financial stability throughout the employee’s career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.

Compensation: $22.94/hr - $26.66/hr

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