We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.

Responsibilities:

• Provide five-star service at pace
• Utilize digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
• Contribute to a positive, high-energy environment
• Adapt to changing demands of the retail environment
• Work across various areas of the store

Work Pattern:

• Sunday 1700-2100
• Friday 1800-2200
• Saturday 1800-2200

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Benefits:

• Opportunity to be part of a leading retailer
• Chance to develop skills and knowledge in a fast-paced environment
• Collaborative and supportive team

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We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

As a Customer Assistant, you will:

• Provide five-star service at pace to our customers
• Confidently recommend and sell our newest food products
• Utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience
• Contribute to a positive, high-energy environment, where everyone works hard and supports each other
• Adapt to the changing demands of the retail environment and work across various areas of the store

Work Pattern:

• Sunday: 17:00-21:00
• Monday: 18:00-22:00
• Saturday: 18:00-22:00

Additional Requirements:

• Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Benefits: *M&S is committed to an active Inclusion, Diversity and Equal Opportunities Policy

Location: M&S Unit 9, Hamilton Retail Park, Hamilton, Lanarkshire, ML3 0DF, GB

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You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

Key responsibilities include:

• Providing five-star service at pace
• Confidently recommending and selling M&S Food products
• Utilising digital tools to enhance the customer experience
• Contributing to a positive, high-energy environment
• Adapting to changing demands of the retail environment

Work pattern:

• Tuesday 04:00-10:30
• Saturday 04:00-10:30

Benefits:

• Competitive hourly rate
• £3.00 p/h unsocial premium for hours worked between 22:00-06:00

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We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.

Key responsibilities:

• Deliver five-star service at pace
• Utilize digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
• Contribute to a positive, high-energy environment
• Adapt to changing demands of the retail environment
• Work across various areas of the store

Work pattern:

• Sunday 22:00-06:00
• Friday 22:00-06:00
• Saturday 22:00-06:00

Benefits:

• £3.00 p/h unsocial premium for hours worked between 22:00-06:00

Note: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

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Job Responsibilities:

• Role modelling and coaching for high standards and efficiency across the whole food hall.
• Managing compliance to processes whilst bringing passion and flair for great shop keeping and customer service.
• Ensuring every customer gets the food they want when they shop with us.
• People management, including managing performance and capability, conducting disciplinaries, and ensuring scheduling and pay are accurate.
• Assuming overall responsibility for running the store at times.

Requirements:

• Previous line management responsibilities in a fast-paced, operational environment.
• Experience providing brilliant customer service and coaching a team to do the same.
• Ability to deliver KPIs and other performance indicators.
• Experience managing disciplinaries, performance issues, and other employee relations issues.
• Leadership experience in a high-volume, fast-paced operational setting.

What We Offer:

• Salary from £32,700 per annum.
• Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu, and Habitat after four weeks.
• Annual bonus scheme based on our and your performance.
• Free food and hot drinks provided for colleagues in all our stores.
• Generous holiday entitlement, maternity and paternity leave.
• Pension – we’ll match 4-7.5% of your pension contributions.
• Sainsbury’s share scheme – build up an investment at discounted rates.
• Wellbeing support – access to emotional support, counselling, legal and financial advice.
• Colleague networks – link with like-minded people to help fulfil your potential.
• Cycle to Work scheme.

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