{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/city/guantanamo-bay/"},"x-facet":{"type":"city","slug":"guantanamo-bay","display":"Guantanamo Bay","count":1},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_a74a082e-00f"},"title":"TRICARE Beneficiary Services Representative (BSR)","description":"<p>Make a difference by joining the Leidos TRICARE team in Guantanamo Bay, Cuba, as a TRICARE Beneficiary Services Representative (BSR).</p>\n<p>As a BSR, you will provide key beneficiary education and enrollment services for the TRICARE Overseas Program (TOP) under the Defense Health Agency (DHA).</p>\n<p><strong>Responsibilities:</strong></p>\n<ul>\n<li>Verify benefits and enrollment using systems like Defense Online Enrollment System (DOES) and MHS Genesis.</li>\n<li>Process Primary Care Manager (PCM) changes according to Military Treatment Facility (MTF) guidelines.</li>\n<li>Offer guidance on TRICARE resources, benefits, enrollment, and claims to beneficiaries in person and over the phone.</li>\n<li>Provide basic claims status updates and support.</li>\n<li>Conduct informational sessions for various events.</li>\n<li>Collect and record daily activities and Other Health Insurance (OHI) information into applicable systems.</li>\n<li>Assess and escalate issues as needed.</li>\n<li>Maintain compliance with HIPAA regulations and confidentiality.</li>\n<li>Collaborate with and support team members.</li>\n</ul>\n<p><strong>Basic Qualifications:</strong></p>\n<ul>\n<li>High school diploma or GED.</li>\n<li>U.S. Citizenship.</li>\n<li>SOFA/Command-Sponsored status as a dependent of an Active-Duty Service Member, DoD employee, or U.S. Contractor supporting the DoD.</li>\n<li>Eligible to obtain and maintain ADP IT III clearance.</li>\n</ul>\n<p><strong>Essential Skills:</strong></p>\n<ul>\n<li>Fluent in English with strong written and oral communication.</li>\n<li>Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).</li>\n<li>Effective presentation skills.</li>\n<li>Ability to communicate tactfully with others.</li>\n<li>Self-starter with strong organizational and time management skills.</li>\n<li>High attention to detail.</li>\n</ul>\n<p><strong>Preferred Qualifications:</strong></p>\n<ul>\n<li>3+ years of customer service experience.</li>\n<li>Familiarity with TRICARE Overseas Program, Defense Enrollment Eligibility Reporting System (DEERS), DOES, and MHS Genesis.</li>\n<li>Background in U.S. military healthcare delivery, civilian managed care, medical or clinical environment, or MHS Genesis.</li>\n</ul>\n<p><strong>Benefits:</strong> No specific benefits mentioned.</p>\n<p><strong>Salary:</strong> The annual salary for this position is $32,000.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://leidos.wd5.myworkdayjobs.com/en-US/External/job/Guantanamo-Bay-Cuba/TRICARE-Beneficiary-Services-Representative---Guantanamo-Bay--Cuba_R-00196722","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Leidos","sameAs":"https://leidos.com","logo":"https://logos.yubhub.co/leidos.com.png"},"x-apply-url":"https://leidos.wd5.myworkdayjobs.com/en-US/External/job/Guantanamo-Bay-Cuba/TRICARE-Beneficiary-Services-Representative---Guantanamo-Bay--Cuba_R-00196722","x-work-arrangement":null,"x-experience-level":null,"x-job-type":"full-time","x-salary-range":"$31,850.00 - $57,575.00","x-skills-required":["Microsoft Office","English","HIPAA regulations","Communication","Organizational skills"],"x-skills-preferred":["Customer service","TRICARE Overseas Program","Defense Enrollment Eligibility Reporting System (DEERS)","MHS Genesis"],"x-benefits":["health_insurance"],"x-licences":[],"x-visa-sponsorship":"not_offered","x-visa-sponsorship-text":"Sponsorship is not provided for this position.","x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-11-10T00:00:00.000Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Guantanamo Bay"}},"employmentType":"FULL_TIME","occupationalCategory":"Customer Service","industry":"Healthcare","skills":"Microsoft Office, English, HIPAA regulations, Communication, Organizational skills, Customer service, TRICARE Overseas Program, Defense Enrollment Eligibility Reporting System (DEERS), MHS Genesis","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":31850,"maxValue":57575,"unitText":"YEAR"}}}]}