In this role, you will assist customers with questions regarding their gas bills, payments, account information, and general account-related concerns.

The ideal candidate is patient, professional, and comfortable assisting customers with billing and account issues while providing a positive customer experience.

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY

Responsibilities

• Assist customers with questions regarding their natural gas bills and account balances
• Process and assist with customer payments
• Research and resolve account-related issues
• Explain billing information, charges, and payment options clearly
• Update and maintain accurate customer account information
• Handle customer questions and concerns professionally and efficiently
• Follow established procedures and privacy requirements
• Document customer interactions accurately
• Escalate issues when additional assistance or authorization is required
• Provide excellent customer service on every interaction

Qualifications

• 1 year Previous customer service, call center, or office experience preferred
• Strong verbal and written communication skills
• Comfortable working with billing and account information
• Strong attention to detail
• Ability to navigate multiple computer systems
• Professional and empathetic approach to customer concerns
• Reliable attendance and punctuality
• Ability to work independently and as part of a team
• Comfortable handling potentially difficult customer interactions
• Must be comfortable cross training on other accounts

Additional Information

Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.

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Responsibilities:

• Pitch compelling stories using natural curiosity
• Showcase creativity and storytelling skills
• Craft stories of all lengths on all platforms for specific audiences
• Meet daily deadlines
• Combine live pictures, graphics, video, and sound to create an engaging experience
• Provide continuous coverage on live streams for breaking news and community events
• Try new things after discussion with supervisors
• Drive content with impactful and emotional conversations
• Use data analytics to shape show content
• Challenge traditional methods
• Ensure all communities and viewpoints have a voice

Requirements:

• Bachelor's degree in journalism, communications, or related field (or equivalent experience)
• 1-3 years of news content experience
• Excellent communication skills
• Solid journalistic judgment and news philosophy emphasizing accuracy, fairness, and uniqueness
• Understanding of professional journalism tenets
• Skills in producing engaging newscasts and digital content
• Strong social media presence
• Organizational skills and ability to work under pressure
• Ability to handle live, breaking news situations
• ENPS and Edius system experience preferred

Benefits:

• Comprehensive benefits including medical, dental, and eye care coverage
• Fertility, surrogacy, and adoption assistance
• Disability and life insurance
• 401(k) program with company match
• Paid Time Off (PTO) and paid holidays

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The ideal candidate will be a creative storyteller capable of producing unique, memorable, and well-written stories across multiple platforms, including outstanding photography and editing.

Responsibilities:

• Conduct authoritative live shots in breaking news situations
• Develop story ideas and find sources to stay informed about local events and issues
• Identify, write, and produce stories within a specific framework
• Research facts and maintain credibility
• Shoot, write, produce, and edit on-air and online content within deadlines
• Utilize creative production techniques and social media to enhance storytelling
• Attend editorial meetings and offer daily story ideas

Requirements:

• 1-3 years of reporting experience preferred
• Solid news judgment, strong communication skills, creativity, and ethical decision-making
• Strong writing, production, and tease writing abilities
• Experience with ENPS, EDIUS, and Axis graphics preferred
• Organizational skills to work under constant deadlines
• Ability to handle live breaking news situations calmly
• Proven social and digital content creation ability
• Knowledge of Greensboro a plus

Benefits:

• Comprehensive health benefits, including medical, dental, and vision coverage
• 401(k) program with company match
• Paid Time Off (PTO) and paid holidays
• Access to virtual doctor's appointments and therapy sessions

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The ideal candidate will be a creative storyteller capable of producing unique, memorable, and well-written stories across multiple platforms, including outstanding photography and editing.

Responsibilities:

• Conduct authoritative live shots in developing or breaking news situations
• Develop story ideas and find sources to stay informed about community events and ideas
• Identify, write, and produce stories within a specific framework
• Research facts and maintain credibility
• Manage and develop sources to elevate reporting quality
• Shoot, write, produce, and edit on-air and online content within deadlines
• Utilize creative production techniques and new media forms to enhance stories
• Leverage social media and digital tools for research, discovery, and content distribution
• Attend editorial meetings and offer daily story ideas
• Write in an engaging, captivating, and authentic style

Requirements:

• 1-3 years of reporting experience preferred
• Solid news judgment, strong communication skills, creativity, and ethical decision-making skills
• Strong writing, production, and tease writing abilities
• Experience with ENPS, EDIUS, and Axis graphics preferred
• Organizational skills to work under constant deadlines
• Ability to handle live breaking news situations calmly
• Proven social and digital content creation ability
• Knowledge of Greensboro a plus

Benefits:

• Comprehensive benefits including medical, dental, and vision coverage
• 401(k) program with company match
• Paid Time Off and paid holidays
• Access to virtual doctor's appointments and therapy sessions

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Responsibilities include:

• Providing accurate and compelling weather forecasts across multiple platforms
• Preparing and delivering severe weather updates, interrupting regular programming as necessary
• Producing clean, creative, and informative graphics to tell the weather story
• Filling in on other shifts when necessary
• Writing and reporting from the field or inside the newsroom
• Updating the website and interacting with viewers on social media platforms daily
• Performing special projects and other duties as assigned
• Making public appearances

Requirements:

• BA/BS degree in Meteorology, Geoscience, or Atmospheric Science
• 1-3 years of on-air meteorology experience
• Proficiency in posting content to various websites and social media platforms; computer literacy required, including weather and newsroom computer systems

Benefits:

• Comprehensive benefits package, including medical, dental, and vision coverage
• 401(k) program with company match
• Paid Time Off (PTO) and paid holidays
• Access to virtual doctor's appointments and therapy sessions

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Key accountabilities:

• Partner with internal customers to understand business needs, ensure adherence to procurement policies, and review requisitions for accuracy and completeness.
• Lead RFQ processes, analyze supplier quotations, and implement cost negotiation strategies while ensuring compliance with bid requirements and delivering value/risk insights.
• Manage supplier communications regarding orders, changes, delivery, cost, and quality expectations; resolve commercial, quality, and performance issues, and interpret supplier agreements to ensure compliance.
• Execute and manage purchase orders, maintain compliant procurement documentation and audit trails, monitor and expedite deliveries, and support continuous procurement operations and cross-team initiatives.

Qualifications, experience, and skills:

• Minimum Educational Qualifications: Bachelor's Degree or equivalent in Business, Finance, Supply Chain and/or Technical Field
• Minimum Experience: 5 years of experience
• Other Job-Specific Skills: Supply Chain Management

Decisions expected: This role is expected to drive reliable material availability and supplier performance to ensure program cost, schedule, and technical milestones are achieved. The position influences cross-functional alignment between engineering, manufacturing, quality, and procurement to proactively mitigate supply chain risks before they impact aircraft builds. Success in this role directly contributes to production stability, cost control, regulatory compliance, and overall program execution performance.

Working conditions:

• This position operates primarily in a professional office environment supporting aerospace program activities. The role requires 10–25% travel, depending on program phase and workload surge, to domestic and potentially international supplier facilities for program reviews, performance assessments, risk mitigation, and coordination activities.
• Overtime may be required during periods of program surge, supplier recovery efforts, development milestones, or production ramp activities. Typical work hours during surge periods range from 45–55 hours per week, depending on project demands and assigned scope.
• While not required, proficiency in additional languages such as Japanese, Swedish, Spanish, and/or French is considered beneficial when supporting international suppliers and global program activities.

Physical requirements:

• Incumbents may be routinely exposed to equipment operational noise, heat, cold, dust, and/or aircraft equipment, parts, or fuel odors when visiting manufacturing or supplier facilities.
• Ability to stand, sit, walk, bend, squat, climb ladders, reach, or stretch for extended periods as required by job duties.
• Ability to lift, pull, push, carry, or move items up to 10 lbs. throughout the work shift without assistance.
• Ability to read, hear, speak, and see with no restrictions, as required by job duties.
• Ability to comprehend and adhere to management direction and safety instructions.
• Must work in a safe and professional manner while adhering to all applicable regulatory requirements (FAA, OSHA, DOT, EPA, State, and Federal regulations).
• Must effectively communicate in Business English.

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The Associate Buyer will partner with internal customers to understand business needs, ensure adherence to procurement policies, and review requisitions for accuracy and completeness. They will lead RFQ processes, analyze supplier quotations, and implement cost negotiation strategies while ensuring compliance with bid requirements and delivering value/risk insights.

Key responsibilities include:

• Managing supplier communications regarding orders, changes, delivery, cost, and quality expectations
• Resolving commercial, quality, and performance issues
• Interpreting supplier agreements to ensure compliance
• Executing and managing purchase orders
• Maintaining compliant procurement documentation and audit trails
• Monitoring and expediting deliveries

The ideal candidate will have:

• A Bachelor's degree or equivalent in Business, Finance, Supply Chain, and/or a technical field
• 0-3 years of experience in supply chain management

We offer a competitive base salary, paid overtime, regional bonus, industry-leading benefit plans, paid time off, and a 401K plan with company match.

The role requires 10-25% travel to domestic and potentially international supplier facilities.

Overtime may be required during periods of program surge, supplier recovery efforts, development milestones, or production ramp activities.

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Key accountabilities:

• Partner with internal customers to understand business needs, ensure adherence to procurement policies, and review requisitions for accuracy and completeness.
• Lead RFQ processes, analyze supplier quotations, and implement cost negotiation strategies while ensuring compliance with bid requirements and delivering value/risk insights.
• Manage supplier communications regarding orders, changes, delivery, cost, and quality expectations; resolve commercial, quality, and performance issues, and interpret supplier agreements to ensure compliance.
• Execute and manage purchase orders, maintain compliant procurement documentation and audit trails, monitor and expedite deliveries, and support continuous procurement operations and cross-team initiatives.

Qualifications, experience, and skills:

• Minimum Educational Qualifications: Bachelor's Degree or equivalent in Business, Finance, Supply Chain and/or Technical Field
• Minimum Experience: 5-8 years
• Other Job-Specific Skills: Supply Chain Management

The role requires 10–25% travel, depending on program phase and workload surge, to domestic and potentially international supplier facilities for program reviews, performance assessments, risk mitigation, and coordination activities. Overtime may be required during periods of program surge, supplier recovery efforts, development milestones, or production ramp activities.

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Key Accountabilities:

• Partner with internal customers to understand business needs, ensure adherence to procurement policies, and review requisitions for accuracy and completeness.
• Lead RFQ processes, analyze supplier quotations, and implement cost negotiation strategies while ensuring compliance with bid requirements and delivering value/risk insights.
• Manage supplier communications regarding orders, changes, delivery, cost, and quality expectations; resolve commercial, quality, and performance issues, and interpret supplier agreements to ensure compliance.
• Execute and manage purchase orders, maintain compliant procurement documentation and audit trails, monitor and expedite deliveries, and support continuous procurement operations and cross-team initiatives.

Qualifications, Experience, and Skills:

• Bachelor's Degree or equivalent in Business, Finance, Supply Chain, and/or Technical Field
• 8+ years of experience
• Supply Chain Management

Working Conditions:

• This position operates primarily in a professional office environment supporting aerospace program activities.
• The role requires 10–25% travel, depending on program phase and workload surge, to domestic and potentially international supplier facilities for program reviews, performance assessments, risk mitigation, and coordination activities.
• Overtime may be required during periods of program surge, supplier recovery efforts, development milestones, or production ramp activities.

Benefits:

• Competitive Base Salary
• Regional Bonus (when applicable)
• Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
• Paid time off, including vacation, holidays, shutdown
• Company Paid Short-Term and Long-Term Disability
• 401K Plan with company match + additional contribution
• Relocation assistance (if eligible)
• Lifestyle Account
• Childcare Reimbursement Account
• Tuition Assistance & Student Loan Repayment
• Wellbeing Program
• Community Service and Engagement Programs
• Product Programs

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The Senior Manager, Procurement will play a key role in supporting business unit objectives by developing and overseeing the implementation of strategic sourcing initiatives. This will involve managing a team and influencing cross-functional teams to support activities such as new product introduction, obsolescence, and risk management.

Key responsibilities include:

• Supporting the development and implementation of strategic sourcing initiatives
• Providing direct management and oversight of tactical activities associated with assigned commodities
• Reviewing and approving supply chain documentation and business-critical decisions
• Leading integrated product teams through cross-functional project activities
• Interacting with internal and external leadership teams to facilitate the exchange of business-critical information

The ideal candidate will have:

• A Bachelor of Science in engineering or supply chain discipline, with a Master's degree highly preferred
• 15 years of combined experience in supply chain, manufacturing planning, logistics management, design, manufacturing, quality, operations engineering, new product development, or project management
• 5 years of experience within the aerospace industry, preferred
• Workable knowledge of Microsoft Office Suites
• Excellent oral and written communication skills
• Established records of sourcing capabilities
• Ability to analyze business metrics to evaluate supplier performance, supply chain efficiency, product quality, and cost effectiveness

In return for your expertise, we offer a competitive salary ranging from $162,600 to $243,900 per year, depending on experience and location. Our benefits package includes:

• Competitive base salary
• Regional bonus (when applicable)
• Manager lease car program
• Industry-leading benefit plans (medical, dental, vision, Rx)
• Paid time off, including vacation, holidays, and shutdown
• Company-paid short-term and long-term disability
• 401K plan with company match and additional contribution
• Relocation assistance (if eligible)
• Lifestyle account
• Childcare reimbursement account
• Elder care support
• Tuition assistance and student loan repayment
• Wellbeing program
• Community service and engagement programs
• Product programs

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The successful candidate will serve as a technical support subject matter expert, working directly with customers and service facilities regarding technical support, maintaining the customer database for accurate tracking of all field issues identified and resolved, and coordinating instructions for Continued Airworthiness updates based on customer feedback.

Responsibilities:

• Provide technical support to Honda Aircraft customers and service facilities
• Maintain the customer database for accurate tracking of all field issues identified and resolved
• Coordinate instructions for Continued Airworthiness updates based on customer feedback
• Maintain the reporting database to ensure all requirements are met in accordance with Title 14 Code of Federal Regulation Part 21.3

Requirements:

• Associate's degree in aviation-related field strongly preferred
• High School diploma or equivalent required
• Airframe & Powerplant license is strongly preferred
• 10+ years' experience in the aviation/aerospace industry
• Experience with Federal Aircraft Regulation Part 145 repair station requirements
• Technical knowledge in repair inspection methods and repair development in both composite and metal structures
• Understanding of operations under Federal Aircraft Regulation Parts 91 and 135
• Familiarity with European Union Aviation Safety Agency and Civil Aviation Authority requirements
• Ability to read and understand technical documents
• Technical knowledge in aircraft electrical and avionic systems
• Technical knowledge in aircraft mechanical systems

Benefits:

• Competitive Base Salary
• Paid Overtime
• Regional Bonus (when applicable)
• Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
• Paid time off, including vacation, holidays, shutdown
• Company Paid Short-Term and Long-Term Disability
• 401K Plan with company match + additional contribution
• Relocation assistance (if eligible)
• Tuition Assistance & Student Loan Repayment
• Lifestyle Account
• Childcare Reimbursement Account
• Elder Care Support
• Wellbeing Program
• Community Service and Engagement Programs
• Product Programs

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Key Accountabilities:

• Prepare, analyze, and communicate recurring quality and compliance data using tools such as SAP, Business Objects, Excel, and standard presentation formats.
• Serve as a divisional subject matter lead for SAP quality-related processes, system access, SharePoint administration, and digital workflow support.
• Identify, generate, coordinate, and support process improvement initiatives that improve efficiency, reduce waste, strengthen compliance, and enhance quality performance across the division.
• Support core Quality Engineering duties, support audit readiness, lead or participate in audits, and coordinate division-level business planning inputs.

Qualifications, Experience, and Skills:

• Minimum Educational Qualifications: Bachelor's degree in engineering or other related field of study preferred.
• Minimum Experience: 2 years' minimum of Quality Engineering experience or other related field.
• Proficient with Microsoft Office Suite, with emphasis on Excel, including pivot tables, formulas, charts, and data manipulation.
• Working knowledge of SAP, Business Objects, or comparable ERP/reporting tools.
• Ability to interpret quality data and communicate trends clearly.

Key Performance Indicators:

• Ability to provide reliable, complete, and timely reports for quality, compliance, corrective action, financial planning, and leadership review activities.
• Effectiveness in tracking, communicating, and supporting closure of overdue corrective actions and compliance-related issues.
• Contribution to improved efficiency, compliance, cost control, and operational effectiveness through projects, system improvements, and cross-functional coordination.

Working Conditions:

• Incumbents may be routinely exposed to equipment operational noise, heat, cold, dust, and/or aircraft equipment, parts, or fuel odors.
• Incumbents may be required to stand, sit, squat, walk, bend, move, reach, or stretch for prolonged time periods with no restrictions.
• Read, hear, speak, and see with no restrictions.
• Pull, push, carry, lift, or move items up to 15 lbs. throughout the work shift without assistance.
• Pull, push, carry, lift or move materials/people/items/equipment weighing up to 50lbs or more during the work shift, with the use of Company provided 'reach assistance technology' or 'movement assist technology'.

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Key Accountabilities:

• Manages the Flight Test Request process of receiving and reviewing the request for Flight Testing from Engineering, allocating the required resources, and assigning the task to responsible Flight Test Engineers.
• Develops, coordinates, and manages integrated program/project schedules and certification activities.
• Develop, coordinate, and manage financial plans for each assigned Flight Test project.
• Interfaces with Sales, Engineering, Production, Supply Chain, Flight Test, Engineering, Finance, and other organizations to ensure company milestones are completed according to program requirements and schedule.
• Develop tools, processes, and key KPIs for executive level transparency into program cost and schedule performance.
• Lead coordination of weekly Flight Test project meetings and decision-making process.
• Own risk, action, issue, and decision logs.

Qualifications, Experience, and Skills:

• Minimum Educational Qualifications: Bachelor’s degree in engineering, Operations, Business, or Aviation related technical field from a four-year college or university
• Minimum Experience: Working experience in Flight Test and aircraft development desired
• Other Job-Specific Skills: 8 years of Program/Project Management experience in addition to or in combination with experience in the aerospace industry.
• Previous experience as Flight Test or Aerospace Project/Program Manager (e.g. Chief of Flight Test) desired

Key Performance Indicators:

• On time completion of projects
• Completion of project within budget
• Tracking of 3rd party contractors within budget and schedule
• Keeping stakeholders informed of project status
• Prioritizing conflicting tasks

Working Conditions:

• Incumbents may be routinely exposed to equipment operational noise heat-cold-dust, and/or aircraft equipment, parts, or fuel odors.
• Incumbents may be required to stand, sit, squat, walk, bend, climb ladders, move, reach, or stretch for prolonged time periods with no restrictions, as required by job duties.
• Work in a safe and professional manner while adhering to all regulatory requirements (FAA, OSHA, DOT, EPA, State, and Federal regulations, etc.).
• Read, hear, speak, and see with no restrictions, as required by job duties.
• Comprehend and adhere to management directions and/or safety instructions with no restrictions.
• Effectively communicate in Business English language.
• Pull, push, carry, lift, or move items up to 10 lbs. throughout the work shift without assistance, as required by job duties.
• Pull, push, carry, lift or move materials/people/items/equipment weighing up to 50lbs or more during the work shift, with the use of Company provided “reach assistance technology” or “movement assist technology” (fork-lifts, pallet jacks, pulleys, dolly’s, robotics reach equipment, people movers etc.), as required by job duties.

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Job Purpose This role supports customers by providing them with dedicated support which meets HACI CS mission statement of “keep our customers flying safely and economically”.

Key Accountabilities

• Conducts planned and unplanned post-delivery customer visits, communications, and facilitates resolution of technical and customer satisfaction issues.
• Conduct root cause and/or trend analyses for service or component failures and recommend corrective action plans as applicable.
• Monitor day-to-day customer support requests from Client to Provider, including developing escalation workflows to align expectations.
• Monitor KPIs such as dispatch reliability, aircraft availability, on-time performance, and claims processing times.

Qualifications, Experience, and Skills

• Minimum Educational Qualifications: Bachelor’s Degree or A&P license.
• Minimum Experience: 2 years experience
• Other Job-Specific Skills: Familiar with SAP, Salesforce, Project Management, Aircraft systems, Federal Aviation Regulations

Decisions Expected

• Influence expedited shipment of parts to ensure customer’s aircraft are returned to service.
• Influence HACI internal teams and Service Centers to provide the highest level of customer service.
• Facilitate resolution of any issues with respect to processing of warranty or Flight Ready service plan claims.

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The Engineer will support a wide range of test projects, which will include small component tests and large full-scale assemblies.

Key responsibilities:

• Review Test Plans/Requirements and Coordinate with Stress Engineering, Systems Engineering, Purchasing, and Quality to prepare and ensure implementation of test requirements.
• Experience working with instrumentation sensors such as Strain Gages, Load Cells, Pressure Sensors, Thermocouples, Extensometers, and Displacement Transducers.
• Create and implement solutions for conducting testing including fixture design and fabrication and lead a group of technicians and peers for accomplishing tasks.
• Inspect 3D models and create documents for test setup.

Qualifications:

• Minimum Educational Qualifications: Mechanical, Aerospace, or related Engineering bachelor's degree
• Minimum Experience: 3 years relevant test experience supporting Materials or Structural Testing
• Other Job-Specific Skills: Experience working with instrumentation sensors such as Strain Gages, Force Cells, Pressure Sensors, Thermocouples, Extensometers, and Displacement Transducers. Proficiency in CATIA V5 (or equivalent), Microsoft Office; excellent written and communication skills

Working Conditions:

• Incumbents may be routinely exposed to equipment operational noise, heat, cold, dust, and/or aircraft equipment, parts, or fuel odors.
• Incumbents may be required to stand, sit, squat, walk, bend, move, reach, or stretch for prolonged time periods with no restrictions, as required by job duties.

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Duties and Responsibilities:

• Conducts planned and unplanned post-delivery customer visits, communications, and facilitates resolution of technical and customer satisfaction issues.
• Set priorities and effectively escalate technical and/or aircraft operational concerns within the Customer's organization and Honda Aircraft Company.
• Visits Authorized Service Centers (ASCs) and support onsite audits in accordance with the Standard Operations Manual.
• Works with Technical Support, Engineering teams to trouble shoot, resolve uncommon technical difficulties and to initiate development of approved repair procedures and drawings.
• Update management of customer's key aircraft operational and maintenance concerns / issues.
• Understand the Flight Ready and Engine Maintenance Programs to support customer’s questions on program agreements.
• Understand and be able to effectively utilize Honda Aircraft Company’s internal (customer support / in-service related) processes, support resources to better support the customer.
• Travels approximately 30% of the time both domestically and internationally; and maybe on short notice.
• Communicate with ASCs and customers, AD’s, SBs, and other relevant documentation published by Honda Aircraft Company to highlight operational improvements as well as clarify their intent.
• Lead, partake in customer meetings for fleet reliability reviews, operations performance, including the promotion of optional Service Bulletins and other projects in the capacity of a technical advisor and project manager.

Qualifications, Experience, and Skills

• Bachelors’ degree from a four-year college or university in Business, Aviation Management or a related technical field is required.
• At the discretion of management, equivalent years of experience and education/training may be considered in lieu of a degree.
• 2 years of experience is required.
• Previous directly related work experience in customer support and/or product support is required.
• Previous experience working with an ERP System (i.e. - SAP) is preferred.
• FAA A&P license or equivalent Civil Aviation Authority certification is preferred.
• Working knowledge of Spanish preferred.

Decisions Expected

• Influence expedited shipment of parts to ensure customer’s aircraft are returned to service.
• Influence HACI internal teams and Service Centers to provide the highest level of customer service.

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This role serves as a central coordination point across Sales, Finance, Legal, Flight Operations, Customer Service, Production, dealers, escrow partners, and customers to help ensure accurate documentation, timely execution, and a professional customer delivery experience.

Key Accountabilities:

• Customer Account Setup and Contract Administration
• SAP, Salesforce, and Transaction Data Management
• Customer Delivery and Closing Coordination
• Cross-Functional Communication and Issue Tracking
• Post-Delivery Support, Records, and Process Compliance

Qualifications, Experience, and Skills:

• Minimum Educational Qualifications: Bachelor's degree in business administration, aviation management
• Minimum Experience: 5 years of experience in sales operations, contract administration, customer coordination, aviation operations, delivery coordination, or a related business support role
• Other Job-Specific Skills: Microsoft Office Suite, Salesforce, HotDocs, SAP

Key Performance Indicators:

• Contracts, amendments, notices, and closing documents are prepared accurately and routed on time
• SAP, Salesforce, and contract tracking records remain current and aligned with approved transaction documents
• Customer delivery preparation milestones are completed on schedule with limited escalation

Decisions Expected:

• Prioritize customer account, contract, and delivery tasks based on transaction timing, customer commitments, and delivery readiness
• Identify when document, payment, registration, or customer information issues require escalation to Sales, Finance, Legal, or leadership
• Recommend process improvements to improve transaction accuracy, delivery coordination, and customer experience

Working Conditions: This position is based in a professional office setting and requires regular use of standard office equipment such as computers, phones, and printers. Work is typically performed in a climate-controlled environment with minimal exposure to physical risks. The role may involve periods of sitting, attending meetings, and working at a computer for extended durations.

Occasional in-person collaboration, light standing or walking within the facility, and limited travel for business needs may be required depending on project activities and departmental priorities.

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The ideal candidate will have a Bachelor's degree in Electrical Engineering, Aerospace Engineering, Computer Science, or a similar field, with at least 5-10 years of relevant experience in aircraft systems test, wiring design, and advanced troubleshooting.

Key accountabilities include:

• Developing and implementing electrical integration and test solutions for ASITF
• Applying engineering principles and independent judgment to evaluate, develop, and implement solutions for complex technical issues affecting electrical system design, documentation, procurement, fabrication, installation, and test integration activities
• Documenting engineering analyses, technical decisions, design solutions, and project activities to support system integration, certification, configuration management, and continuous improvement initiatives

In return for your hard work, we offer a range of benefits, including competitive base salary, paid overtime, regional bonus, industry-leading benefit plans, paid time off, and a 401K plan with company match.

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Responsibilities:

• Provide patient care assessment and treatment
• Maintain accurate patient documentation
• Meet department financial and productivity standards
• Participate in process management to optimize quality and efficiency of services
• Promote professional development and education of other healthcare workers
• Supervise physical therapy and physical therapy assistant students
• Communicate in a professional and timely manner with patients, physicians, staff, and external customers
• Provide appropriate patient care in accordance with age/developmental guidelines
• Adhere to general hospital standards to promote a cooperative work environment

Requirements:

• Licensed to practice Physical Therapy in North Carolina
• Bachelor of Science degree from an accredited physical therapy school
• CPR certification required every two years

Benefits:

• Day 1 health coverage with copay or HSA-eligible health insurance options
• Generous PTO accrual starting at up to 25 days/year
• Parental benefits including six weeks paid birthing-mother maternity leave and four weeks paid parental leave for non-birthing parents
• Up to 7% employer-paid retirement contributions
• Education reimbursement up to $2,500 per year for bachelor's degree and up to $5,000 per year for graduate degree
• Relocation assistance up to $7,500 for qualified candidates

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Key Accountabilities:

• Develop and execute procurement strategies aligned to aerospace program objectives, cost targets, supplier capability, certification needs, and schedule milestones.
• Lead supplier selection, contract negotiation, supplier performance management, market/cost monitoring, and supply continuity actions to protect production objectives.
• Represent Supply Chain within Integrated Project Teams and partner with Engineering, Quality, Manufacturing, and Program leadership to resolve procurement and supplier-related challenges.
• Identify and mitigate supply chain risks, ensure compliance with aerospace regulations, contractual requirements, and company policies, and present procurement metrics, forecasts, and risk assessments to senior leadership.

Qualifications, Experience, and Skills:

• Minimum Educational Qualifications: Bachelor's degree in business, Supply Chain Management, or a technical-related discipline or equivalent.
• Minimum Experience: Minimum of eight years of procurement or supply chain experience within the aerospace industry, including demonstrated experience managing complex procurement programs with measurable results.
• Strong knowledge of aerospace materials, components, supplier ecosystems, negotiation, contract management, project management, procurement systems/tools, and ability to operate effectively in a fast-paced, dynamic environment.

Decisions Expected:

• Recommend supplier selections, sourcing approaches, and contract terms based on technical, cost, schedule, capacity, and risk considerations.
• Prioritize and escalate supplier issues that could affect production schedules, certification requirements, or program milestones.
• Influence supplier recovery plans, cost-control actions, and procurement tradeoffs with cross-functional leadership.

Working Conditions: Primarily office-based with frequent cross-functional interaction in manufacturing, quality, engineering, and program environments. May require supplier-site visits, domestic and international travel, schedule flexibility, and occasional overtime to support program milestones, production recovery, supplier negotiations, and urgent risk mitigation activities. Travel approx 25% time.

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The ideal candidate brings hands‑on metrology experience, is comfortable working in a manufacturing and tooling environment and enjoys collaborating with Engineering and Production teams to ensure that tooling and aircraft components meet engineering and aerodynamic requirements.

You will use advanced measurement technologies,including laser trackers, 3D scanners, and metrology arms,to verify tooling and aircraft components, support Production activities and provide clear analytical feedback to internal customers both in written and verbal forms.

Primary Metrology Responsibilities

• Perform dimensional measurement and verification of tooling, fixtures, jigs, and aircraft components using laser trackers, portable metrology arms, and 3D scanning systems.
• Collect, analyze and interpret measurement data to verify conformance to engineering drawings, aerodynamic specifications and CAD models.
• Generate clear analytical and graphical inspection reports for Engineering and production stakeholders.
• Support development of measurement strategies, including selecting appropriate metrology equipment and methods for Tooling and specific applications.
• Maintain and monitor metrology equipment to ensure accuracy, calibration and operational readiness.

Tooling & Production Support

• Hands-on support of tooling build, assembly and adjustment activities for tight‑tolerance fixtures and tooling systems.
• Assist Production teams with fixture setup, alignment, and troubleshooting.
• Collaborate with Tooling machinists, Engineers, and Production personnel to develop practical measurement and tooling solutions.
• Work with limited supervision while managing assigned measurement and support activities.

Qualifications, Experience, and Skills

• Technical degree or equivalent hands-on metrology experience strongly preferred
• 3+ years of relevant metrology experience OR a degree/certificate in a related field

• Hands‑on experience using portable metrology equipment (laser tracker, scanner, metrology arm, or CMM)
• Experience supporting tooling or fixture measurement activities strongly preferred
• GD&T training or GDTP certification preferred
• Equivalent combinations of education and experience will be considered

Knowledge, Skills and Abilities:

• Proficiency with metrology software such as Verisurf, Spatial Analyzer, GOM, Geomagic, or similar
• Solid understanding and application of GD&T
• Ability to interpret engineering drawings and 3D CAD models
• Experience with CAD platforms; CATIA V5 preferred
• Familiarity with traditional measurement tools (calipers, micrometers, gage blocks, surface plates)
• Comfortable performing basic hands‑on tooling or assembly tasks (e.g., fitting components, installing dowel pins)
• Strong communication skills and ability to work across engineering and production teams
• Proficiency with Microsoft Office (Excel, Word, PowerPoint)
• Ability to work independently or as part of a team in a fast‑paced manufacturing environment
• Strong attention to detail and problem‑solving mindset

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The Industrial Engineer position involves developing, evaluating, and improving manufacturing methods, utilizing knowledge of product design, materials and parts, fabrication processes, tooling, ergonomics, and production equipment capabilities, assembly methods, and quality control standards.

Key responsibilities include:

• Taking ownership of all production process definition and implementation of assigned A/C area(s)
• Providing time studies, capacity analysis, line balancing, and crew loading, work sampling, and PC computer data analysis
• Developing and maintaining engineered time standards
• Applying statistical methods and performing mathematical calculations to determine manufacturing assembly processes, labor requirements, and production standards
• Scheduling and sequencing job plans to support effective work flow
• Supporting work specific to detail parts manufacturing and assembly operations of composite and metallic aerospace hardware within a manufacturing environment
• Planning, scheduling, and prioritizing work to meet established deadlines

The ideal candidate will have:

• A B.S.I.E. degree in Industrial Engineering or Industrial Engineering Technology
• 3 years of experience
• Understanding of aircraft manufacturing and industrial engineering
• Knowledge of Lean Manufacturing Technology with proven success in implementation
• Strong oral and written communication skills
• Strong interpersonal skills and ability to build strong peer-to-peer cross-functional relationships
• Negotiation skills
• Excellent computer skills, including Microsoft Office Suites (Word, Excel, PowerPoint, Project Management, and Lotus Notes)
• Strong skills in project management
• Familiarity with SAP operating system and TeamCenter a plus
• Strong prioritization skills
• Experience in MOST/Six Sigma preferred

In return for your hard work and dedication, we offer a range of benefits, including:

• Competitive base salary
• Paid overtime
• Regional bonus (when applicable)
• Industry-leading benefit plans (medical, dental, vision, Rx)
• Paid time off, including vacation, holidays, shutdown
• Company-paid short-term and long-term disability
• 401K plan with company match + additional contribution
• Relocation assistance (if eligible)
• Tuition assistance and student loan repayment
• Lifestyle account
• Childcare reimbursement account
• Elder care support
• Wellbeing program
• Community service and engagement programs
• Product programs

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The Design Manufacturing Engineer will work with Engineering during the development of products to ensure producibility, evaluate and develop efficient build processes, develop tooling requirements, and define detailed part configurations associated with their area of responsibility.

The Design Manufacturing Engineer will also evaluate, define, and support the implementation of process improvements during the manufacturing of Honda Aircraft Company products.

Key Accountabilities:

• Take ownership of all production process definition and implementation of assigned A/C area(s)
• Identify and approve tooling required for assigned A/C area(s) creating new Tooling Requests, performing Root Cause Analysis on Non-conformances generated by tooling, and identifying work-arounds for tooling deficiencies
• Review and approve all Engineering drawings and models for assigned A/C areas, ensuring parts, assemblies, and/or installations are manufacturable
• Review major Engineering and/or router changes with shop floor at the start of the respective Position
• Create/revise Installation Build Plans for new/revised Engineering for assigned A/C areas
• Manage all Design for Manufacturability Requests for assigned A/C area(s) reviewing/creating and approving all internal and external submissions
• Review and approve all CR’s (Change Requests) to determine positive/negative impacts to Production coordinating with the various departments within Honda Aircraft Company.

Qualifications, Experience, and Skills:

• Minimum Educational Qualifications: Bachelor’s degree in engineering, mechanical or aerospace preferred
• Minimum Experience: 2 yrs
• Other Job-Specific Skills:
• Manufacturing or directing the manufacturing of detail parts, assemblies, and installations to include:
• Lead and support manufacturability reviews (DFM/DFA) for detail parts, assemblies, and installations, ensuring designs are optimized for efficient production, cost, quality, and schedule within aircraft interiors and paint processes.
• Develop, define, and validate installation and assembly plans for aircraft interior components with a focus on accessibility, sequence optimization, tooling requirements, ergonomic considerations, and in-service maintainability.
• Plan and coordinate aircraft paint and finishing processes, including surface preparation, masking strategies, coating application, cure cycles, and rework/repair considerations to support production rate and quality requirements.
• Define and document assembly processes for complex aerostructures (both composite and metallic), ensuring compatibility with interior installation sequencing and final paint operations.
• Evaluate design configurations for integration risks, including tolerance stack-ups, interface management, and installation constraints across interior systems and painted surfaces.
• Proven ability to define small-to-medium complex detail part fabrication, assembly, and installation tooling
• 2D/3D Drawing reviews and approvals for Engineering designs and specifications to ensure manufacturability of detail parts, assemblies, and installations
• CATIA V5/V6 experience is a plus, experience with computer-aided design mandatory.
• Extensive knowledge and experience with GD&T a must
• SAP experience is a plus
• Proven ability to trouble-shoot defects, manufacturing errors, and time consumption/learning curve issues to improve shop floor performance
• Ability to analyze a variety of engineering data to help determine how to meet company objectives
• Ability to perform vendor cost analysis versus internal costs to determine best location for manufacturing
• Project management experience as a Mfg. Engineer
• Should show proven experience with project management in a fast-paced work environment having reported out progress to peers, direct supervision, and upper management with experience in plant floor scheduling, creating project files, Gantt charts, process flow charts, track job progress, resource allocation, etc.
• Proven capability to direct the work of other Mfg. Engineers to support the defined build sequence a must.
• Individual must be a self-starter able to work under minimal supervision
• Experience in an IPT (Integrated Product Team) Member.
• Promote and contribute to overall team environment, harmony, etc. is a must

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Temporary Full-Time employees receive a generous benefits package. Temporary Full-Time employees convert to full-time regular employees upon completion of nine months of continuous service.

Rate of Pay and Benefits: Starting wage rate at $21.00 per hour plus applicable shift premiums.

Benefits: _Immediate access to Best-in-Class Company provided healthcare!_

The National PPO plan is provided at no monthly premium to the employee. Prescription Drug Coverage Life Insurance Coverage - Eligible on first of the month after hire. Basic Life Insurance of $3,000 and Accidental Death and Dismemberment of $1,500

Additional Benefits: Profit Sharing Holiday Pay after three months continuous employment Paid time off after 120 continuous days Supplemental Unemployment Benefits Tuition Assistance Immediate A, X, and Z Plan privileges – Vehicle purchase discount program

_Specific benefit details are contained in the 2023 UAW-Ford Collective Bargaining Agreement_

Responsibilities

Willingness and ability to work on any assigned schedule, change shifts periodically, work more than 8 hours per day and/or work overtime, while maintaining good attendance. Ability and willingness to learn and follow safety rules and procedures. There may be intervals when full time hours are available and/or required. Overtime compensation will be awarded when applicable. Ability and willingness to learn and follow safety rules and procedures.

Ability to perform manual labor, standing and walking much of the time, and with a certain amount of manual dexterity (the ability to pick up, handle, and manipulate) parts and materials quickly and accurately. Use hand, power tools, or scanners to install parts on vehicles or vehicle components or locating and obtaining parts for customer orders.

Must be able to maneuver into, around, and about vehicles or components on an assembly line, or warehouse when performing stock keeping duties. Tasks may require a certain amount of reaching, twisting, bending, and use of a PMHV or hilo.

Ability to learn, remember, and maintain pace of steps involved in performing a job after instruction, training, and familiarization with the tasks. Ability and willingness to understand and follow instructions, both oral or in writing.

Ability to perceive differences in details, when inspecting parts or work performed, checking for defects or quality issues, or when distinguishing various parts/components by identification number or code.

Ability and willingness to work in a team environment, including helping co-workers, maintaining and promoting a safe work environment, treating co-workers with dignity and respect regardless of personal differences, and accepting and following instructions and requests from leadership.

Qualifications

Successful completion of a pre-employment assessment, drug screen, physical and background check are required. Drug screen panel does not include THC. No interview is required.

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