We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

As a Customer Assistant, you will:

• Provide five-star service at pace to our customers
• Confidently recommend and sell our newest food products
• Utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience
• Contribute to a positive, high-energy environment, where everyone works hard and supports each other
• Adapt to the changing demands of the retail environment and work across various areas of the store

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

The work pattern is as follows:

• Sunday: 05:00-11:30
• Saturday: 06:00-12:30

A + £3.00 p/h unsocial premium is added to any hours worked between 22:00-06:00.

Benefits of working with M&S include:

• Competitive pay rates
• Opportunities for career development and growth
• Collaborative and supportive team environment

Job Data by YubHub.

In this role, you will work closely with the Programme Manager to lead, support, and develop a team of retinal screeners. You will be at the heart of ensuring a seamless, patient-focused service, combining strong people leadership with operational excellence.

Key Responsibilities:

• Lead, coach, and support a team of screeners to deliver excellent screening and grading services
• Provide mentoring, training, and constructive challenge to maintain high clinical standards
• Support team members in achieving their Level 3 Diploma for Health Screeners
• Assist with staff rota planning and ensure adequate clinic and grading cover at all times
• Monitor clinic environments to ensure compliance with clinical and organisational standards
• Work collaboratively with the Programme Manager to meet programme objectives
• Oversee compliance processes and provide support where required
• Promote a proactive, solution-focused approach to daily challenges
• Maintain the highest standards of patient care and service delivery

What We Are Looking For:

• Essential:

+ Diabetic Retinopathy Screening Diploma or Level 3 Diploma for Health Screeners + GCSE or equivalent in Maths and English + Excellent communication skills, both written and verbal + Strong organisational and prioritisation skills + Ability to lead, motivate, and develop others + High standard of grading in line with Internal Quality Assurance

• Desirable:

+ Previous experience in a supervisory or team leadership role + Experience in rota planning or operational coordination

Job Data by YubHub.