The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

• Overall store management, supervision, and policy implementation
• Sales and inventory management
• Employee staffing, training, and development
• Financial management
• Customer service leadership

Essential Functions:

• Lead others and work effectively with store crews
• Supervise, assign and direct activities of the store’s crew
• Effectively communicate information to store crew and supervisors in an open and timely manner
• Support Store Manager with action plans for operational and service improvement
• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail manager or supervisor

Education

• High school diploma or equivalent required

Anticipated Weekly Hours

• 40

Time Type

• Full time

Pay Range

• $23.47 - $37.47

Benefits

• Medical, dental, and vision coverage
• Paid time off
• Retirement savings options
• Wellness programs

Job Data by YubHub.

As a Retail Store Associate at CVS Health, you'll play a meaningful role within the CVS Health family. You'll provide differentiated customer service, accurately perform cashier duties, maintain the sales floor, and support opening and closing store activities.

Responsibilities

• Provide exceptional customer service by anticipating customer needs and resolving potential service issues
• Focus on the customer by giving a warm and friendly greeting and offering help locating additional items
• Accurately perform cashier duties, handling cash, checks, and credit card transactions with precision
• Maintain the sales floor by restocking shelves, checking in vendors, and updating pricing information
• Support opening and closing store activities, as needed
• Provide customer support to all departments, including photo and beauty
• Assist pharmacy personnel when needed
• Embrace and advocate for new CVS services and loyalty programs

Requirements

• At least 16 years of age
• Ability to remain upright on feet for sustained periods
• Ability to lift and exert up to 35 lbs of force occasionally
• Visual acuity to perform activities such as viewing a computer terminal and reading

Preferred Qualifications

• Previous experience in a retail or customer service setting

Education

• High school diploma or equivalent preferred but not required

Anticipated Weekly Hours

• 24 hours

Time Type

• Part-time

Pay Range

• $18.47 - $25.47

Benefits

• Eligible for a range of benefits and programs that support physical, emotional, and financial well-being

Job Data by YubHub.