Your responsibilities will include:

• Using your knowledge of fashion and products to support customers in making informed choices
• Collaborating with your team to deliver outstanding service at every moment of the customer's journey
• Maintaining the store and back office areas in a tidy and attractive condition
• Assisting with opening and closing store operations
• Representing the brand positively in all customer interactions

You will work with a team that includes Sales Advisors, Department Managers, Store Managers, and Visual Merchandisers. Together, you will inspire customers and create a comfortable store environment.

The ideal candidate will have experience in customer service in the fashion or retail industry. We also welcome applicants who:

• Are passionate about fashion and can provide excellent customer experiences
• Can effectively introduce products and contribute to sales growth
• Enjoy collaboration and working in a fast-paced environment
• Possess strong communication skills and are curious about store technology
• Can adapt to changing situations and actively take on tasks

H&M Group offers a range of benefits, including:

• Global employee discounts on H&M, COS, Weekday, and other brands
• The H&M Incentive Program (HIP)
• Local market-specific benefits, which may vary depending on employment type and country

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