Job Summary: As a Junior Customer Care Representative, you will be responsible for the entire lifecycle of administrative contract or claims management, ensuring seamless experiences for our customers and building long-term relationships.

Responsibilities:

• Administrative support for contracts and claims
• Customer-focused approach to meet client needs and expectations
• Accurate data entry and data management
• Support for sales teams

Requirements:

• Completed commercial training or equivalent
• Experience in commercial real estate insurance (desirable)
• Excellent organisational skills
• Proficiency in MS Office
• Team player with strong communication skills

What We Offer:

• Attractive salary and benefits package
• Opportunities for professional growth and development
• International working environment
• Flexible working arrangements
• Employee participation programme

Benefits:

• Health budget for wellness and prevention
• Retirement savings plan
• Group accident insurance
• Leadership support
• International collaboration opportunities
• Flexible working arrangements
• Attractive remuneration and social benefits

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As an apprentice, you will gain practical insights into the working world of a modern and forward-thinking company in the insurance industry. Your tasks will include varied activities, predominantly working in the office with your team, as well as occasional on-site customer appointments.

You will enjoy:

• A practice-oriented apprenticeship with diverse perspectives
• Flexible 40-hour workweek with predictable working hours and occasional business trips within Germany
• Attractive remuneration from the start: €1,310 - €1,470 per month, depending on the apprenticeship year
• Opportunities for rapid career advancement and potential to shorten your apprenticeship to 2.5 years under certain conditions
• Excellent prospects for post-apprenticeship employment
• A dynamic team environment with corporate and team events, workshops, and genuine collaboration

Requirements:

• Minimum middle school diploma
• Interest in economic and legal topics
• Strong organisational skills and attention to detail
• Self-motivation and willingness to develop yourself further
• Familiarity with MS-Office applications
• Optional: extracurricular engagement (e.g., club, voluntary work, or part-time job)

If you're excited about this opportunity, please submit your application documents (CV, last two school reports, any available internship certificates or qualifications) to hde.bewerbung@howdengroup.com.

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