As a Residential HVAC Installer, you will play a vital role in our mission to provide superior HVAC installations for our residential customers. Working in a crew of two, alongside an Install Apprentice, you will be responsible for safely and efficiently installing HVAC systems while upholding the highest standards of craftsmanship and customer service.

Responsibilities:

• Maintain customer satisfaction rate through post-service surveys and feedback
• Ensure high-quality installations, evaluated through post-installation inspections and customer feedback
• Complete HVAC installations within established timeframes, meeting or exceeding productivity standards
• Achieve a high first-time installation success rate, minimizing revisits or callbacks
• Continuously update technical skills, staying informed about the latest installation techniques and industry best practices
• Maintain a perfect safety record, adhering to all safety protocols and guidelines
• Provide effective mentorship and guidance to the Install Apprentice
• Demonstrate excellent communication skills when interacting with customers
• Maintain accurate documentation of installation details and equipment used
• Collaborate with the Install Apprentice and other team members, fostering a positive work environment
• Participate in performance reviews and self-assessments, identifying areas for improvement
• Monitor and track the progress of the Install Apprentice, providing regular feedback and opportunities for growth
• Maintain a consistent record of punctuality and attendance

Benefits:

• Top pay (up to $38/hr)
• 401(k) with company match
• High-quality medical, dental, and vision insurance
• Health savings account with company contributions
• Company-paid short-term disability insurance, life insurance, and long-term disability insurance
• Paid holidays
• Paid time off (PTO)
• Parental leave
• Special deals and discounts on various services and entertainment
• Yearly performance reviews

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You will diagnose, troubleshoot, repair, and maintain residential electrical systems. You will install and replace panels, breakers, circuits, outlets, switches, lighting, ceiling fans, and related components.

Responsibilities:

• Diagnose, troubleshoot, repair, and maintain residential electrical systems.
• Install and replace panels, breakers, circuits, outlets, switches, lighting, ceiling fans, and related components.
• Complete service upgrades, wiring repairs, dedicated circuits, and electrical system improvements.
• Install EV chargers, generators, surge protection, smoke detectors, and other residential electrical equipment.
• Perform electrical safety inspections and identify code, safety, and performance concerns.
• Clearly explain findings and recommend appropriate repair or replacement options.
• Obtain customer authorization before beginning work and collect payment when appropriate.
• Complete accurate estimates, service notes, photos, and required documentation.
• Protect customers' homes and maintain a clean, organized, and safe work area.
• Maintain assigned vehicle inventory, tools, equipment, and materials.
• Coordinate with customer service, dispatch, and other field teams.
• Participate in ongoing technical, safety, sales, and customer service training.

Requirements:

• Previous residential electrical service and repair experience.
• Strong diagnostic and troubleshooting abilities.
• Knowledge of residential wiring methods, electrical systems, and the National Electrical Code.
• Ability to independently manage service calls from diagnosis through completion.
• Strong communication, presentation, and customer service skills.
• Ability to explain technical findings and available options clearly to homeowners.
• Comfortable recommending appropriate solutions based on customer needs.
• Commitment to safe, code-compliant, and high-quality workmanship.
• Maryland Journeyman or Master Electrician license preferred.
• Comfortable using tablets, mobile applications, and field service software.
• Valid driver's license with an acceptable driving record.
• Ability to perform physical work in attics, basements, crawl spaces, and outdoor conditions.

Benefits:

• Competitive compensation with performance-based earning opportunities
• Steady, year-round customer demand
• Strong dispatch, customer service, and operational support
• Company-provided vehicle
• Company phone or tablet
• Company-provided uniforms
• Affordable Medical, Dental, and Vision Insurance
• Health Savings Account with Company Contributions
• 401(k) with Company Match
• Company-Paid Life Insurance
• Company-Paid Short-Term and Long-Term Disability Insurance
• Paid Vacation, Sick Time, and Personal Days
• Paid Holidays
• Parental Leave
• Tool and Safety Shoe Allowances
• Ongoing Technical, Safety, and Customer Service Training
• Career Advancement Opportunities
• Support from an experienced HVAC, plumbing, drain, and electrical team

Salary: USD 28-38 per-hour-wage

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You will have the resources needed to work efficiently, take ownership of your service calls, and continue growing your technical skills and earning potential.

Why Join TriState Home Services?

• Competitive compensation with performance-based earning opportunities
• Steady, year-round customer demand
• Strong dispatch, customer service, and operational support
• Company-provided vehicle
• Company phone or tablet
• Company-provided uniforms
• Affordable Medical, Dental, and Vision Insurance
• Health Savings Account with Company Contributions
• 401(k) with Company Match
• Company-Paid Life Insurance
• Company-Paid Short-Term and Long-Term Disability Insurance
• Paid Vacation, Sick Time, and Personal Days
• Paid Holidays
• Parental Leave
• Tool and Safety Shoe Allowances
• Ongoing Technical, Safety, and Customer Service Training
• Career Advancement Opportunities
• Support from an experienced HVAC, plumbing, drain, and electrical team

What You'll Do

• Diagnose, repair, and maintain residential plumbing systems.
• Service and install water heaters, faucets, toilets, fixtures, disposals, sump pumps, ejector pumps, and related equipment.
• Repair water lines, drain lines, leaks, valves, piping, and other plumbing components.
• Perform plumbing inspections and identify code, safety, and performance concerns.
• Clearly explain findings and recommend appropriate repair or replacement options.
• Obtain customer authorization before beginning work and collect payment when appropriate.
• Complete accurate estimates, service notes, photos, and required documentation.
• Communicate parts, scheduling, and return-trip needs promptly to the office.
• Protect customers' homes and maintain a clean, organized, and safe work area.
• Maintain assigned vehicle inventory, tools, equipment, and materials.
• Coordinate with customer service, dispatch, and other field teams.
• Participate in ongoing technical, safety, sales, and customer service training.

What We're Looking For

• Previous residential plumbing service and repair experience.
• Strong diagnostic and troubleshooting abilities.
• Knowledge of residential plumbing systems, fixtures, materials, and applicable codes.
• Ability to independently manage service calls from diagnosis through completion.
• Strong communication, presentation, and customer service skills.
• Ability to explain technical findings and available options clearly to homeowners.
• Comfortable recommending appropriate solutions based on customer needs.
• Commitment to safe, code-compliant, and high-quality workmanship.
• Maryland Journeyman or Master Plumber license preferred.
• Backflow certification is a plus.
• Comfortable using tablets, mobile applications, and field service software.
• Valid driver's license with an acceptable driving record.
• Ability to perform physical work in basements, crawl spaces, bathrooms, and outdoor conditions.

What Success Looks Like Success in this role means diagnosing plumbing problems accurately, completing dependable repairs and installations, and helping homeowners feel confident in the solutions you recommend. You'll take ownership of the customer experience, maintain professional communication, and help TriState Home Services continue earning trust through quality service and consistent follow-through.

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Responsibilities:

• Perform installation of plumbing fixtures, piping systems, and water heaters in residential properties according to company standards and industry best practices.
• Orchestrate dig-ups and sewer lines replacements.
• Interpret blueprints, drawings, and specifications to determine layout and installation requirements.
• Ensure proper sizing, alignment, and installation of pipes, fittings, and fixtures to meet code requirements and project specifications.
• Collaborate with other team members, contractors, and homeowners to ensure projects are completed on time and to the customer's satisfaction.
• Troubleshoot and resolve any issues or discrepancies that arise during the installation process.
• Maintain accurate records of materials used, labor hours, and project expenses.
• Adhere to all safety protocols and regulations to ensure a safe work environment for yourself and others.
• Provide exceptional customer service and communicate effectively with homeowners to address any questions or concerns.

Requirements:

• Proven experience as a residential plumber, with a minimum of 3 years of relevant experience.
• Dig up and sewer line replacement experience.
• Water heater installation experience (traditional and tankless).
• Valid MD Journeyman or Master plumbing license.
• Proficiency in interpreting blueprints, drawings, and specifications.
• Ability to work independently and as part of a team in a fast-paced environment.
• Exceptional customer service skills and professional demeanor.
• Valid driver's license and clean driving record.

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The ideal candidate will have prior heating and/or cooling experience in a residential capacity, excellent communication skills, and the ability to work independently. Tristate Home Services offers a range of benefits, including industry-leading compensation, comprehensive health benefits, paid time off, and a 401(k) plan with company match.

Responsibilities:

• Provide clear explanations and educate customers about their HVAC systems
• Diagnose and repair malfunctioning HVAC systems
• Achieve a best-in-class first-time fix rate
• Demonstrate continuous improvement in technical skills and knowledge
• Respond to service requests within Tristate's defined time frame
• Complete annual maintenance of heating and air conditioning systems
• Participate in on-call rotation schedule for emergency service requests
• Identify opportunities for upselling and cross-selling additional services
• Maintain accurate records of service calls and work performed
• Remain flexible and adaptable in work schedules and work assignments

Benefits:

• Industry-leading compensation ($30-$40/hr plus incentives)
• Comprehensive health benefits
• Paid time off starting day 1
• 401(k) plan with company match
• Parental leave
• Tool and boot allowance
• Training and development opportunities
• Yearly performance reviews

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Job Duties:

• Answer incoming calls and provide a professional, friendly customer experience
• Schedule service appointments and gather accurate customer information
• Listen to customer concerns and ask the right questions to understand their needs
• Handle multiple calls, tasks, and priorities in a fast-paced environment
• Follow up with customers as needed
• Identify opportunities for additional services and maintenance plans
• Enter and maintain accurate customer information in company systems
• Communicate with dispatchers, technicians, and other team members
• Handle customer concerns calmly and professionally
• Assist with administrative tasks and special projects as needed

Skills & Experience:

• 1+ years of customer service, call center, or home services experience preferred
• Excellent phone presence and communication skills
• Strong organization and attention to detail
• Ability to multitask and prioritize in a busy environment
• Comfortable handling upset or frustrated customers
• Basic computer proficiency and ability to learn new software quickly
• Strong written communication skills
• Dependable, positive, and team-oriented
• HVAC, plumbing, electrical, or Service Titan experience is a plus

What Success Looks Like:

• Shows up ready to work and follows through on commitments
• Takes pride in quality work and attention to detail
• Communicates clearly with customers and teammates
• Works safely and follows established processes
• Takes ownership, solves problems, and is willing to keep learning

Benefits:

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and paid holidays
• Company-paid life and disability insurance
• Paid training and professional development
• Opportunities for career growth and advancement

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Why Choose ATI? At ATI, you join a team at the forefront of MSK care, with a strong track record of outcomes, reputation, and growth opportunities.

• Award-Winning Outcomes: Recognized five years in a row in the Merit-Based Incentive Payment System (MIPS), with a 90% patient satisfaction rate and a 74% Net Promoter Score.
• Outstanding Reputation: Our clinics average a 4.9 / 5 Google Review rating across locations, reflecting our commitment to exceptional care and patient experience.
• Certified Expertise: More than a decade of ABPTRFE-accredited Sports and Orthopedic Residencies (with a 96%+ first-time exam pass rate), plus an Upper Extremity Athlete Fellowship with graduates serving across collegiate and professional sports.
• Research Leadership: Our partnering nonprofit, the Institute for Musculoskeletal Advancement (iMSKA), contributes to the field with 10–15 published papers and 30+ scientific presentations each year.
• Community Impact: Through the ATI Foundation, we support individuals with physical disabilities in the communities we serve.

Clinician Support and Development At ATI, we prioritize your growth, your well-being, and your ability to focus on patients.

• Collaborative Care: Work alongside various specialties with manageable caseloads.
• Ongoing Learning: Access structured mentorship, residency programs, and leadership training.
• Comprehensive CEU Support: Take advantage of an external CEU benefit and 100’s of live and on-demand development sessions to stay at the forefront of evidence-based care.

Benefits Highlights We offer a competitive compensation package with an incentive plan, and comprehensive benefits, including:

• Paid Time Off: Generous PTO, holiday pay, CEU, and “Be Well Days” to recharge, prioritize mental and physical health.
• Medical, Dental & Vision Coverage: Flexible plan options.
• 401(k) Match: Competitive employer matching.
• Loan Reimbursement: Up to $25,000 in select markets.
• Childcare Tuition Assistance: Discounted rates.
• Health Savings & Flexible Spending Accounts: Tax-saving options.
• Short- & Long-Term Disability: 100% employer paid income protection plans.
• Life Insurance: Employer-paid and voluntary options.
• Parental Leave & Adoption Assistance: Paid time for new parents and support for adoption costs.
• Wellness Programs: Including weight-loss and lifestyle coaching, digital mental-health support, and 24/7 virtual telehealth access.
• Corporate Discounts: Exclusive deals for employees.

Responsibilities You will be empowered to make a difference for your patients: performing detailed assessments, creating tailored treatment plans, and working side-by-side with a team of healthcare experts to deliver care that’s truly patient-centered.

Qualifications

• Degree from an accredited Physical Therapy Program.
• Current professional licensure as a Physical Therapist or license eligible based on the rules and regulations of the state in which you are applying for role.

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