{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/city/flint-saginaw/"},"x-facet":{"type":"city","slug":"flint-saginaw","display":"Flint & Saginaw","count":1},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_c066dc31-8f4"},"title":"HP LaserJet - Technical Support Representative","description":"<p>HP is seeking a LaserJet Field Support Technician with existing field technical support knowledge/skills of HP LaserJet and DesignJet Printers to complete a variety of assignments &amp; tasks supporting customers throughout Eastern Michigan.</p>\n<p>The role involves maintaining high-level customer satisfaction, handling customer-relations problems, providing software service, and responding to service, product, technical, and customer-relations questions.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Maintain high-level customer satisfaction by clarifying customer needs and ensuring they are met</li>\n<li>Handle customer-relations problems promptly and appropriately, escalate issues according to established procedures</li>\n<li>Provide software service, post-sales or service delivery support for local accounts on standard systems</li>\n<li>Respond to service, product, technical, and customer-relations questions</li>\n</ul>\n<p>Education and Experience Required:</p>\n<ul>\n<li>Minimum Vocational/Diploma/Associate Degree (technical field) equivalent with 3-5 years of working experience in related fields, or Degree holder with no or less than 2 years relevant working experience</li>\n</ul>\n<p>Knowledge and Skills:</p>\n<ul>\n<li>Knowledge &amp; experience supporting HP LaserJet, DesignJet &amp; PC products</li>\n<li>Thorough knowledge of organization and policies</li>\n<li>Comprehensive business, technical, or functional knowledge, as well as basic project management skills and communication and analytical problem-solving skills</li>\n<li>Ability to build and maintain ongoing relationships with customers, peers and support partners</li>\n<li>Ability to perform while under high-pressure situations</li>\n<li>50% travel required</li>\n</ul>\n<p>The pay range for this position is $24 to $32 per hour (applies to US candidates only).</p>\n<p>Benefits:</p>\n<ul>\n<li>Health insurance</li>\n<li>Dental insurance</li>\n<li>Vision insurance</li>\n<li>Long-term/short-term disability insurance</li>\n<li>Employee assistance program</li>\n<li>Flexible spending account</li>\n<li>Life insurance</li>\n<li>Generous time off policies, including 4-12 weeks fully paid parental leave based on tenure, 13 paid holidays, and 15 days paid time off</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://hp.wd5.myworkdayjobs.com/en-US/ExternalCareerSite/job/All-Cities-Michigan-United-States-of-America/HP-LaserJet---Technical-Support-Representative_3169452-1","directApply":true,"hiringOrganization":{"@type":"Organization","name":"HP Inc.","sameAs":"https://hp.com","logo":"https://logos.yubhub.co/hp.com.png"},"x-apply-url":"https://hp.wd5.myworkdayjobs.com/en-US/ExternalCareerSite/job/All-Cities-Michigan-United-States-of-America/HP-LaserJet---Technical-Support-Representative_3169452-1","x-work-arrangement":null,"x-experience-level":"mid","x-job-type":"full-time","x-salary-range":"$24 to $32 per hour","x-skills-required":["HP LaserJet","DesignJet","PC products","customer service","problem-solving"],"x-skills-preferred":["repairing PCs"],"datePosted":"2026-10-27T22:23:38.540Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Flint & Saginaw, MI"}},"employmentType":"FULL_TIME","occupationalCategory":"Customer Service","industry":"Technology","skills":"HP LaserJet, DesignJet, PC products, customer service, problem-solving, repairing PCs"}]}