As a Shift Supervisor at CVS Health, you will be a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.

Responsibilities

• Management: Work effectively with store management and store crews, supervise the store's crew, assign and direct activities, and communicate effectively with store management and crews.
• Customer Service: Assist customers with their questions, problems, and complaints, promote CVS customer service culture, handle customer relations issues, and maintain customer/patient confidentiality.
• Merchandise/Presentation: Price merchandise, stock shelves, execute displays, sign, and inventory of weekly, promotional, and seasonal merchandise, and reset departments following POGs.

Requirements

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule with open availability, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Preferred Qualifications

• Experience as a retail supervisor.

Benefits

• This part-time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well-being of colleagues, including dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Anticipated Weekly Hours

• 29

Time Type

• Part-time

Pay Range

• $16.00 - $23.00

Job Data by YubHub.

As a Pharmacy Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist patients and customers to deliver an exceptional experience.

Responsibilities:

• Support the pharmacy team in delivering operational and service excellence
• Assist patients and customers to deliver an exceptional experience
• Ensure that pharmacy operations run smoothly, prescriptions are filled promptly, safely, and accurately
• Provide caring service that exceeds patient expectations
• Complete basic inventory activities, such as accurately putting away medication deliveries and completing cycle counts
• Contribute to a high-performing team, embracing a growth mindset, and being receptive to feedback
• Remain flexible for both scheduling and business needs
• Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles

Immunization Responsibilities:

• Complete additional licensure and training requirements to obtain Technician Immunizer status
• Educate patients about the importance of vaccines and refer patients to the Pharmacist-on-duty for vaccination questions
• Monitor for and respond to adverse reactions
• Review and collect patient information
• Monitor and manage vaccine supplies

Requirements:

• Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy
• State-level licensure and national certification requirements vary by state
• Regular and predictable attendance, including nights and weekends
• Ability to complete required training within designated timeframe
• Attention and focus, ability to concentrate on a task over a period of time
• Customer service and team orientation, actively looking for ways to help people
• Communication skills, using verbal and written communication to interact with patients and colleagues
• Mathematical reasoning, ability to use math to solve problems
• Problem resolution, identifying challenging patient or colleague interactions and choosing the best course of action

Preferred Qualifications:

• 1-3 years previous experience as a Pharmacy Technician
• Previous experience in a pharmacy, retail, medical, or customer service setting
• Ability to work in the home store, and across the market in other locations, to meet business needs

Benefits:

• Comprehensive and competitive mix of pay and benefits
• Eligible for a range of benefits and programs that support physical, emotional, and financial well-being
• Dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs

Job Data by YubHub.