In this role, you will contribute to a variety of finance transformation programs, with a primary focus on supporting global Payroll and HRIS implementations. You will help build a solid operational foundation to scale our workforce, culture, and financial operations, playing a key role in supporting the growth of the world's cloud security leader.

Responsibilities

• Map, analyze, and document end-to-end Finance, Payroll, and HRIS processes to support global system implementations
• Identify and support the execution of process optimization and automation opportunities across global payroll operations
• Assist in mapping internal controls to financial processes and evaluating key operational risks
• Gather integration requirements, establish data mapping rules, and execute test cases for seamless data migration
• Perform User Acceptance Testing (UAT), troubleshoot post-implementation issues, and build training materials and SOPs to institutionalize knowledge

Requirements

• Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field
• 2 to 3 years of experience in finance transformation, payroll operations, or HRIS implementation
• Foundational understanding of statutory payroll regulations, compliance standards, and industry best practices

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

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The Manager will lead the delivery and post-sales deployment programs for clients, overseeing a high-performing team of technical consultants and project managers. The goal is to ensure customer-centric excellence while driving efficiency, scalability, and profitability of cloud security solutions.

Key responsibilities include:

• Leading and managing a technical team of consultants and project managers for Zscaler solution deployments and support in the AMS Central Region
• Managing team hiring, onboarding, development, and performance to ensure high-quality delivery
• Building cross-functional relationships across Sales, Customer Success, Product Management, and Support for successful deployments
• Participating in long-term planning and strategic decision-making with global partners
• Driving operational excellence through process improvement, tooling, and effective KPI management

The ideal candidate thrives in ambiguity, acts like an owner with a strong bias for action, and is a problem-solver focused on finding impactful solutions. They should be a high-trust collaborator, ambitious for the team, and a learner with a growth mindset.

Minimum qualifications include:

• Foundational understanding of AI/ML technologies
• 5+ years of experience in Professional Services or Consulting delivery within enterprise software or SaaS
• 3+ years of experience in a leadership role managing delivery teams in a high-growth environment
• Proven experience managing geographically distributed teams and cross-functional stakeholders
• Technical expertise in network technologies, VPNs, firewalls, proxies, and cloud security protocols

Preferred qualifications include experience with AI tools and automation, familiarity with Zscaler technology or cloud security frameworks, and relevant industry certifications.

Zscaler offers a comprehensive benefits program, including various health plans, time off plans, parental leave options, retirement options, education reimbursement, and in-office perks.

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As Zscaler transitions to an AI-native organization, the successful candidate will manage end-to-end enablement programs, design AI-native learning assets, and facilitate practical, interactive sessions to ensure employees confidently adopt AI tools, amplify daily productivity, and uphold responsible human-AI collaboration.

Key responsibilities:

• Design AI-native learning solutions and maintain resource hubs, leveraging generative AI tools as an instructional co-pilot
• Own the end-to-end operational execution, scheduling, cross-functional communications, and delivery for enterprise-wide enablement programs
• Facilitate dynamic enablement workshops and hands-on learning labs across the organization
• Cultivate an active internal network of AI champions and early adopters to crowdsource high-impact employee use cases and drive peer-to-peer knowledge sharing
• Partner with AI Governance to uphold enterprise security, privacy, and ethics while tracking adoption metrics, sentiment, and workflow efficiency gains

Requirements:

• Demonstrated hands-on proficiency utilizing modern generative AI tools and enterprise LLMs
• 5+ years of experience in talent enablement, instructional design, or program management within fast-paced enterprise environments
• Proven experience in leveraging AI tools to design modern enablement resources
• Demonstrated track record of facilitating engaging, interactive workshops and hands-on learning labs for cross-functional audiences
• Strong project management and organizational capabilities

Preferred qualifications:

• Proven experience designing advanced AI literacy curriculums, modern enablement modules, or custom internal AI assistants and agents
• Prior background driving enablement, adoption, or change initiatives within high-growth SaaS, enterprise software, or cybersecurity organizations
• Demonstrated experience measuring enablement efficacy through sentiment analysis, behavioral scorecards, adoption metrics, and business impact indicators

Benefits:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more

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Responsibilities:

• Build and nurture relationships with key customer stakeholders and operational service owners to define and prioritize strategic alignment between customer objectives and Zscaler’s goals
• Offer technical guidance, product insights, and best practices for integrating and expanding Zscaler solutions
• Develop customized technical strategies for customers
• Provide technical expertise and organizational skills to manage escalations and coordinate resolutions with internal and external teams
• Identify adoption insights and develop risk mitigation plans proactively to manage and protect assigned customer accounts
• Participate in creating and sharing intellectual capital, including training and best practice guides

Requirements:

• Foundational understanding of AI/ML technologies and experience with AI-driven solutions
• 5+ years of experience in a customer-facing role focused on Cloud Services Architectures, Web-based Security, Networking, or Infrastructure Solutions
• Strong communication and presentation skills
• Strong technical acumen to align business challenges with the Zscaler portfolio
• Ability to analyze customer data to gain key insights and develop tailored adoption strategies

Preferred Qualifications:

• Experience with AI-powered analytics or machine learning insight tools
• Background in Cloud and Networking Security technologies
• Industry certifications such as CISSP, CCNP, CCIE, or Network+
• Proficiency in French and/or Portuguese

Benefits:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks

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