The Senior Paralegal, Commercial Contracts role exists to keep contracts moving: reviewing agreements against our playbook, managing the CLM workflow end to end, and clearing the queue so our lawyers can focus on the deals that need them most.

Responsibilities:

• Review, redline, and process standard and low- to mid-complexity commercial agreements (NDAs, order forms, standard DPAs, MSAs, and GTCs) against Qualtrics’ negotiation playbook
• Track key contractual dates and terms (renewals, notice periods, change-of-control provisions) and flag what needs lawyer attention before it becomes urgent
• Escalate complex issues (liability, IP, regulatory, AI/data-use) to the right lawyer, with context already gathered rather than just a forwarded email
• Partner with Sales Operations, Legal Operations, and Deal Desk to keep contracting moving at the pace the business needs
• Support Legal Operations projects (playbook updates, process documentation, CLM improvements) as your capacity grows

Requirements:

• 4+ years of relevant experience as a paralegal or contracts professional, ideally at another technology/SaaS company or a law firm
• Demonstrated experience reviewing or processing commercial agreements (NDAs, MSAs, GTCs, order forms, DPAs)
• Strong written communication: you can summarise a contract issue clearly for a non-lawyer
• Confidence negotiating live with customers on calls
• Strong interpersonal skills to build relationships within the legal team and with the sales function which we support
• A bias toward ownership: you track your own queue and don’t let things sit
• Comfort working inside a CLM tool (Ironclad or similar) and e-signature platforms
• Based in, or able to work from, our Dublin office, with the right to work in Ireland

Benefits:

• Private health insurance and wellness support
• 25 days of annual leave
• Hybrid work model: in-office collaboration days, with flexibility the rest of the week
• Breakfast, lunch, and snacks provided
• Modern office just off Grafton Street, close to the St Stephen’s Green Luas stop
• In-office gym and bar for social events

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