• Dealing with general enquiries and making new and follow-up appointments
• Guiding patients with no prior appointment to complete the appropriate in-line forms to seek the correct medical advice and support
• Explaining practice arrangements and formal requirements to new patients registering and those seeking temporary cover
• Receiving and making telephone calls as required
• Assisting with the processing of repeat prescription requests
• Preparing lists and notes for all surgeries and clinics held
• Advising patients of relevant charges for private services and accepting payment
• Entering accurate patient consultations and information on to the computer as required
• Retrieving and re-filing records as required
• Ensuring correspondence, reports, and results are filed promptly and in the correct records

The practice is open from 8am to 6:30pm, Monday to Friday, and offers extended access appointments during the week until 8pm and at weekends. We have a team of 3 GP partners, 7 salaried GPs, 3 nurses, and 5 healthcare assistants.

The salary for this role is £12.99 per hour, and the position is permanent, part-time, working 27 hours per week.

The ideal candidate will have experience as a receptionist, experience of working in a healthcare setting, preferably in primary care, and good customer service skills.

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