As a Telecommunications Analyst you will help ensure today is safe and tomorrow is smarter. Our work depends on Telecommunications Analyst joining our team to provide unified communication services to our FAA customer.

Responsibilities:

• Analyzes, maintains, and modifies telecommunications and video systems to meet operational standards.
• Monitors the operations of telecommunications and video systems and services of vendors.
• Conducts studies regarding telecommunication systems usage and recommends changes as appropriate.
• Plans, coordinates and performs all moves and installation of telecommunications equipment.
• Tests, adjusts, and troubleshoots complex hardware equipment as necessary.
• Maintains records and prepares complex reports relevant to the operation of the telecommunications and video systems.
• Provides end-user training of telecommunications and video features and functionality.

Requirements:

• 3+ years of related experience
• Degree in IT related field desirable
• Telecommunications and video experience with AVAYA and ZOOM platforms
• IP based telephony, PBX platforms, Digital Voice Platforms
• Communication and problem solving skills
• After hours call out - support

Benefits:

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

The likely salary range for this position is $73,965 - $97,750.

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The successful candidate will play a crucial role in integrating and ensuring the functionality of next-generation air traffic management systems, directly contributing to the modernization of the National Airspace System (NAS).

Responsibilities

• Develop and deploy the FAA's Terminal Flight Data Manager (TFDM) system
• Work directly with FAA customers at airport locations across the country
• Collaborate with customers and field teams during system deployments
• Solve complex technical challenges in operational environments

Requirements

• Bachelor’s degree in Computer Science or related field
• 4+ years of proven experience in Software Engineering
• Core Technologies:
• Ansible (playbooks, roles, custom plugins, callbacks, inventory systems)
• Python (scripting, automation, tool development)
• Bash/Shell scripting (complex build orchestration, system automation)
• Linux system administration (Red Hat Enterprise Linux, package management)
• Container technology (Podman/Docker, container builds, orchestration)
• Infrastructure & DevOps:
• Infrastructure as Code (IaC) practices
• Configuration management at scale
• CI/CD and build automation
• Release management and versioning
• Git workflows and collaboration
• Systems Knowledge:
• Network configuration (VLANs, IP schemes, switch configs)
• Physical hardware provisioning (PXE boot, kickstart)
• Virtual machine lifecycle management (VMware and KVM)
• Multi-environment deployment (dev/test/prod/lab)
• Package ecosystem management (RPM, pip, Ansible Galaxy)

Benefits

• Competitive salary ($69,550 - $125,725 per year)
• Hybrid schedule (3 days in office, 2 days remote)
• Opportunity to travel to FAA airport locations across the US (up to 50% travel required)

Nice to Have

• Ansible best practices
• YAML templating and variable hierarchies
• Ansible vault and secrets management
• Multi-site infrastructure coordination
• Custom Ansible plugin development
• AI-assisted development

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Responsibilities:

• Establish Sales/Key Performance Indicator (KPI) targets for each assigned Account Manager and oversee these monthly Indicators; this includes feedback, coaching, corrective counseling, and performance reviews
• Maintain regular communications with retail partners/decision makers to implement national/local programming
• Spend 2 full days on route rides (gate to gate) per week to train and evaluate the performance of the Account Manager and the executional conditions of your market
• Teach Account Managers selling skills through the established selling process, including role plays, overcoming objections, retail math skills, and understanding the different buying personalities of decision makers
• Conduct regular Account Manager meetings/workshops in groups and 1 on 1 to improve operational expertise and recognize/reward results
• Work collaboratively across the organization, share best practices, and be a major contributor/leader among peer group
• Build a diverse organization that reflects the marketplace; exemplifies Red Bull's values and inspires the team through effective leadership
• Ensure the Account Manager team understands and follows our standards and operating procedures

Requirements:

• 3+ years of experience in Direct Store Delivery (DSD) management
• Experience supervising a team of account sales professionals
• Valid US Driver’s License and obtainment of DOT Medical card
• Ability to lift and transport up to 25 pounds of inventory and/or advertising displays
• English; additional languages an advantage

Benefits:

• Travel 0-10%
• Permanent
• Benefits eligible

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