As a Customer Team Member, you'll work as part of a friendly team in a fast-moving Co-op store, helping deliver essential services to your community every day. You'll help keep our shelves stocked and support sales, making sure customers can find what they need.

Responsibilities:

• Support the day-to-day running of the store by delivering friendly and thoughtful service
• Work with your team to keep the store running smoothly
• Work hands-on on the shop floor and tills, and contribute to daily operations
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• Make sure the store is safe and legal
• Promote Co-op Membership and support your local community

Requirements:

• A genuine passion for helping people and delivering great customer service
• The ability to work flexibly across a number of shifts and as part of a team
• An interest in retail and working in a busy store environment (experience not essential)

Benefits:

• Full training and career development resources
• 30% discount on all Co-op products in-store
• Flexible access to your pay as you earn it
• A pension scheme with up to 10% employer contributions
• 31 days of holiday (including bank holidays, pro rata for part-time colleagues)
• 24/7 access to GP appointments, and colleague support programme
• Cycle-to-work scheme
• Market-leading policies to help you through life's big moments

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You will report to the Area Manager and be accountable for delivering all Pharmacy-related targets and deadlines, managing the store Pharmacist and Pharmacy Colleagues.

Key responsibilities:

• Lead, coach, and develop the pharmacy team to deliver excellent patient experience and achieve exceptional levels of patient safety
• Take direct responsibility for the support and development of all direct reports and locums
• Balance the role of line manager and pharmacist to deliver a safe working environment
• Deliver results by inspiring and motivating your team to take action and deliver within defined KRAs
• Experience in comfortably challenging, confronting, and solving difficult situations while maintaining solid connections in store and with field teams

Requirements:

• Fully qualified pharmacist registered with the GPhC
• Accredited to deliver national and local services for the NHS and private healthcare
• Valid GPhC registration, evidence of the right to work in the UK, and relevant safeguarding qualifications

Benefits:

• Discretionary company bonus
• Company pension up to 7% matched
• 15% colleague discount in store and online
• Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans
• 24/7 employee assistance helpline
• Discounts across a range of services and activities
• Professional indemnity insurance
• GPhC fees paid
• Excellent parental leave policies

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