As a Shift Supervisor at CVS Health, you will be a key leader supporting the store management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through excellent customer service.

Responsibilities

Management

• Work effectively with store management and store crews
• Supervise the store's crew by assigning, directing, and following up on all activities
• Communicate information effectively to and from store management and crews

Customer Service

• Assist customers with their questions, problems, and complaints
• Promote CVS customer service culture by greeting, offering help, and thanking customers
• Handle customer relations issues according to company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality

Merchandise/Presentation

• Price merchandise
• Stock shelves
• Execute displays, signs, and inventory of weekly, promotional, and seasonal merchandise
• Execute the display and maintenance of off-shelf merchandise
• Reset departments following planograms

Requirements

• Deductive reasoning ability, analytical skills, and computer skills
• Advanced communication skills and supervision skills
• Ability to work a flexible schedule, including early mornings, overnights, and weekends, and to work overtime as needed

Preferred Qualifications

• Experience as a retail supervisor

Education

• High school diploma or equivalent preferred but not required

Anticipated Weekly Hours

• 5 hours

Time Type

• Part-time

Pay Range

• $16.50 - $24.00 per hour

Job Data by YubHub.

The hotel welcomes a mixed clientele of business and leisure guests, 7 days a week, and features a restaurant, bar, and seminar spaces. A team of around twenty employees works together to bring the house to life every day.

Key Responsibilities:

• Operations & Accommodation:
• Oversee the reception activity: welcome, check-in/check-out, manage arrivals and departures, handle customer requests
• Develop and monitor reception schedules, ensure compliance with labour laws and optimise staffing costs
• Coordinate with the reception, floor, and F&B teams to ensure smooth operations and room availability
• Monitor room cleanliness and common areas with the housekeeper and cleaning provider
• Ensure adherence to ibis brand standards and internal procedures (safety, hygiene, security register)

• Food & Beverage:
• Supervise restaurant and bar operations: breakfast service, evening meals, room service, and seminar services
• Guarantee compliance with brand standards, menu offerings, and quality commitments across F&B
• Ensure strict application of food safety and hygiene regulations (HACCP, sanitation plan, temperature control)
• Track F&B performance indicators: turnover, average ticket, capture rate, material ratios, and labour costs
• Manage purchasing, supplier orders, and inventory with the chef and restaurant manager
• Coordinate seminars and events: refreshments, lunches, cocktails with the sales team
• Contribute to developing the F&B business with external and local customers

• Quality & E-Reputation:
• Monitor customer satisfaction indicators (RPS/quality surveys) and implement corrective actions
• Handle customer complaints promptly, online and offline
• Write and track responses to customer reviews on platforms (Booking, Google, TripAdvisor) and manage e-reputation scores

• Commercial & Revenue:
• Contribute to optimising occupancy rates and RevPAR with the director and revenue management team
• Monitor distribution channels, price parity, and availability
• Follow up on major local accounts and develop nearby clientele

• Management & Administration:
• Supervise, train, and develop team members (recruitment, integration, interviews, skill development)
• Lead daily briefings and unite the team around hotel objectives
• Participate in budget monitoring: cost control, purchasing, stock management, closures, and reporting
• Oversee invoicing, collections, and debtor management

• Acting Director:
• Represent the director and ensure operational continuity in their absence

Requirements & Benefits:

• CDI full-time contract, variable hours including weekends and public holidays according to schedule
• Salary: €30,000 to €34,000 gross per annum depending on profile and experience, complemented by objective-based bonuses
• Heartist card: employee rates at over 5,500 Accor hotels worldwide, as well as partner restaurants and activities
• Company mutual insurance and provident fund
• Accor training programme

Job Data by YubHub.