{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/city/dubuque/"},"x-facet":{"type":"city","slug":"dubuque","display":"Dubuque","count":4},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_757662ed-c51"},"title":"Leave of Absence Coordinator","description":"<p>By joining Sedgwick, you&#39;ll be part of something truly meaningful. It&#39;s what our 33,000 colleagues do every day for people around the world who are facing the unexpected.</p>\n<p>As a Leave of Absence Coordinator, you will analyze reported leave requests including Family Medical Leave (FMLA), unpaid state, military and company-specific, to make determinations based on client plans, state and federal regulations.</p>\n<p><strong>Responsibilities:</strong></p>\n<ul>\n<li>Establish FMLA and other unpaid state, military, and/or company-specific leave claims; track and code documentation in accordance with internal workflow processes.</li>\n<li>Analyze FMLA and other unpaid claims to determine eligibility and certification in compliance with client plans, state and federal regulations.</li>\n<li>Review claim information received to identify action plan, determine benefits due, and make timely case decisions based on plan descriptions and service expectations as established by the client.</li>\n<li>Communicate decisions and on-going expectations clearly and professionally with claimants and clients by phone, written correspondence and/or claims system.</li>\n<li>Maintain professional client relationships and provide excellent customer service.</li>\n<li>Meet the organization&#39;s quality program(s) minimum requirements.</li>\n</ul>\n<p><strong>Requirements:</strong></p>\n<ul>\n<li>High school diploma or GED required.</li>\n<li>One (1) year of administrative/general office experience or equivalent combination of education and experience required.</li>\n<li>FMLA administration experience preferred.</li>\n<li>Knowledge of state and federal FMLA regulations.</li>\n<li>Excellent oral and written communication, including presentation skills.</li>\n<li>Proficient computer skills including working knowledge of Microsoft Office.</li>\n<li>Analytical and interpretive skills.</li>\n<li>Strong organizational and multitasking skills.</li>\n<li>Excellent interpersonal skills.</li>\n<li>Ability to exercise judgement in accordance with well-defined policies and procedures.</li>\n<li>Ability to work in a team environment.</li>\n<li>Ability to meet or exceed performance competencies as required by program.</li>\n</ul>\n<p><strong>What we offer:</strong></p>\n<ul>\n<li>A stable, consistent work environment , hybrid (3 days reporting to office)</li>\n<li>$19.31 per hour</li>\n<li>A comprehensive training program to help you support employees and customers from some of the world&#39;s most respected brands</li>\n<li>A dedicated mentor and manager to guide you every step of your career journey</li>\n<li>Career development and promotional opportunities as you take on new responsibilities</li>\n<li>A diverse, all-inclusive benefits package designed to support your mental, physical, financial, and professional well-being</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/Dubuque-IA/Leave-of-Absence-Coordinator_R75724","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Sedgwick","sameAs":"https://sedgwick.com","logo":"https://logos.yubhub.co/sedgwick.com.png"},"x-apply-url":"https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/Dubuque-IA/Leave-of-Absence-Coordinator_R75724","x-work-arrangement":"hybrid","x-experience-level":null,"x-job-type":null,"x-salary-range":"$19.31 per hour","x-skills-required":["FMLA regulations","Microsoft Office","analytical skills","organizational skills","interpersonal skills"],"x-skills-preferred":["FMLA administration experience"],"datePosted":"2026-10-28T02:00:15.887Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dubuque, IA"}},"occupationalCategory":"Human Resources","industry":"Insurance","skills":"FMLA regulations, Microsoft Office, analytical skills, organizational skills, interpersonal skills, FMLA administration experience"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_8d14ba49-44c"},"title":"Care Team Representative","description":"<p>By joining Sedgwick, you&#39;ll be part of a caring culture that supports people around the world who are facing the unexpected.</p>\n<p>As a Care Team Representative, you will provide excellent service to callers regarding claims for multiple lines of business, expediting the claims process and providing detailed claim notes on all calls, resolving issues with one call/one person response, and directing calls to appropriate escalation paths as needed.</p>\n<p><strong>Responsibilities:</strong></p>\n<ul>\n<li>Act as primary liaison with callers from multiple client accounts within a shared services environment</li>\n<li>Follow specifications in assisting with questions and solving problems related to the claims application and servicing processes</li>\n<li>Perform claim intake and full-service customer support within regulatory requirements, company, and client expectations at all times</li>\n<li>Educate and inform the customer about documentation required to file/process a claim, required time frames, payment information, and claim status</li>\n<li>Enter verbal and written claim information that meets both the internal and external customer&#39;s requirements accurately into the appropriate system</li>\n<li>Direct customer calls to the appropriate contact at multiple locations or escalate to Service Center Specialist/management as needed</li>\n<li>Attend scheduled work hours</li>\n</ul>\n<p><strong>Requirements:</strong></p>\n<ul>\n<li>High school diploma or GED required</li>\n<li>One (1) year customer service experience or equivalent combination of education and experience required</li>\n<li>Inbound call center experience preferred</li>\n<li>Excellent verbal and written communication skills</li>\n<li>PC literate, including Microsoft Office products, Windows environment</li>\n<li>Must meet minimum typing requirements</li>\n<li>Strong organizational skills</li>\n<li>Good interpersonal skills</li>\n<li>Ability to multitask in a fast-paced environment</li>\n<li>Ability to support multiple clients across communication channels and utilize multiple systems simultaneously</li>\n<li>Ability to work in a team environment and/or independently</li>\n</ul>\n<p><strong>What we offer:</strong></p>\n<ul>\n<li>A stable, consistent work environment , both in-office and virtual</li>\n<li>A comprehensive training program to help you support employees and customers from some of the world&#39;s most respected brands</li>\n<li>A dedicated mentor and manager to guide you every step of your career journey</li>\n<li>Career development and promotional opportunities as you take on new responsibilities</li>\n<li>A diverse, all-inclusive benefits package designed to support your mental, physical, financial, and professional well-being</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/Dubuque-IA/Care-Team-Representative_R77449","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Sedgwick","sameAs":"https://sedgwick.com","logo":"https://logos.yubhub.co/sedgwick.com.png"},"x-apply-url":"https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/Dubuque-IA/Care-Team-Representative_R77449","x-work-arrangement":"hybrid","x-experience-level":"entry","x-job-type":"full-time","x-salary-range":"$17.85","x-skills-required":["Microsoft Office","Windows environment","customer service","communication skills","organizational skills","interpersonal skills","multitasking"],"x-skills-preferred":["inbound call center experience"],"datePosted":"2026-10-28T00:16:30.656Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dubuque, IA"}},"employmentType":"FULL_TIME","occupationalCategory":"Customer Service","industry":"Insurance","skills":"Microsoft Office, Windows environment, customer service, communication skills, organizational skills, interpersonal skills, multitasking, inbound call center experience"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_2039d72a-6c0"},"title":"Disability Representative","description":"<p>By joining Sedgwick, you&#39;ll be part of something truly meaningful. It&#39;s what our 33,000 colleagues do every day for people around the world who are facing the unexpected.</p>\n<p>We&#39;re looking for enthusiastic and empathetic candidates that want to grow a career. Ideal candidates will thrive in a collaborative team environment, show motivation, and drive in their work ethic, are customer-oriented, naturally empathic and solution-focused.</p>\n<p><strong>Primary Purpose</strong> Provides disability case management and routine claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making timely payments/approvals and adjustments, medically managing disability claims; coordinates investigative efforts, thoroughly reviewing contested claims, negotiates return to work with or without job accommodations, and evaluates and arranges appropriate referral of claims to outside vendors.</p>\n<p><strong>Essential Functions and Responsibilities</strong></p>\n<ul>\n<li>Makes claim determinations, based on the information received, to approve routine disability claims or makes a recommendation to team lead to deny claims based on the disability plan.</li>\n<li>Reviews and analyzes routine medical information or consults with a nurse to determine if the claimant is disabled as defined by the disability plan.</li>\n<li>Utilizes the appropriate clinical resources in case assessment regularly.</li>\n<li>Determines benefits due, makes timely claims payments and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets.</li>\n<li>Informs claimants of documentation required to process claims, required time frames, payment information and claims status by phone, written correspondence and/or claims system.</li>\n<li>Communicates with the claimants&#39; providers to set expectations regarding return to work.</li>\n<li>Medically manages routine disability claims ensuring compliance with duration control guidelines and plan provisions.</li>\n<li>Coordinates investigative efforts ensuring appropriateness; provides thorough review of contested claims.</li>\n<li>Evaluates and arranges appropriate referral of claims to outside vendors or physician advisor reviews, surveillance, independent medical evaluation, functional capability evaluation, and/or related disability activities.</li>\n<li>Negotiates return to work with or without job accommodations via the claimant&#39;s physician and employer.</li>\n<li>Refers cases as appropriate to team lead and clinical case management to assist with claim determination.</li>\n<li>Meets the organization&#39;s quality program(s) minimum requirements.</li>\n<li>Maintains professional client relationships and provides excellent customer service.</li>\n</ul>\n<p><strong>Additional Functions and Responsibilities</strong></p>\n<ul>\n<li>Performs other duties as assigned.</li>\n</ul>\n<p><strong>Qualifications</strong></p>\n<ul>\n<li>Education &amp; Licensing: High school diploma or GED required.</li>\n<li>Experience: Two (2) years of related experience or equivalent combination of education and experience required. One (1) year of office or customer service experience required. One (1) year of benefits or claims management experience preferred.</li>\n<li>Skills &amp; Knowledge:</li>\n</ul>\n<p>+ Knowledge of ERISA regulations, required offsets and deductions, disability duration and medical management practices and Social Security application procedures   + Knowledge of state and federal FMLA regulations   + Working knowledge of medical terminology and duration management   + Excellent oral and written communication, including presentation skills   + Proficient computer skills including working knowledge of Microsoft Office   + Analytical, interpretive, and critical thinking skills   + Strong organizational and multitasking skills   + Ability to work in a team environment   + Ability to meet or exceed performance competencies as required by program   + Effective decision-making and negotiation skills   + Ability to exercise judgement with limited supervision</p>\n<p><strong>What We Offer</strong></p>\n<ul>\n<li>A stable, consistent work environment , both in-office and virtual</li>\n<li>A comprehensive training program to help you support employees and customers from some of the world&#39;s most respected brands</li>\n<li>A dedicated mentor and manager to guide you every step of your career journey</li>\n<li>Career development and promotional opportunities as you take on new responsibilities</li>\n<li>A diverse, all-inclusive benefits package designed to support your mental, physical, financial, and professional well-being</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/Dubuque-IA/Disability-Representative_R69627","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Sedgwick","sameAs":"https://sedgwick.com","logo":"https://logos.yubhub.co/sedgwick.com.png"},"x-apply-url":"https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/Dubuque-IA/Disability-Representative_R69627","x-work-arrangement":"hybrid","x-experience-level":"entry","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["ERISA regulations","disability duration and medical management practices","Social Security application procedures","FMLA regulations","medical terminology","Microsoft Office","analytical skills","organisational skills","communication skills"],"x-skills-preferred":["benefits or claims management experience"],"datePosted":"2026-10-27T21:34:19.133Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dubuque, IA"}},"employmentType":"FULL_TIME","occupationalCategory":"Insurance","industry":"Insurance","skills":"ERISA regulations, disability duration and medical management practices, Social Security application procedures, FMLA regulations, medical terminology, Microsoft Office, analytical skills, organisational skills, communication skills, benefits or claims management experience"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_a8477f4b-3fe"},"title":"Disability Representative Sr","description":"<p>By joining Sedgwick, you&#39;ll be part of a global organisation that helps people facing unexpected challenges.</p>\n<p>As a Disability Representative Sr, you will provide disability case management and complex claim determinations based on medical documentation and applicable disability plan interpretation.</p>\n<p><strong>Responsibilities:</strong></p>\n<ul>\n<li>Make independent claim determinations to approve complex disability claims or recommend denial based on disability plan</li>\n<li>Review and analyse complex medical information to determine if claimant is disabled as defined by disability plan</li>\n<li>Oversee additional facets of complex claims, including comorbidities, concurrent plans, and complex ADA accommodations</li>\n<li>Utilise clinical resources in case assessment as needed</li>\n<li>Determine benefits due and make timely claims payments/approvals and adjustments</li>\n<li>Communicate with claimants, providers, and clients on all aspects of claims process</li>\n<li>Coordinate investigative efforts and review contested claims</li>\n<li>Evaluate and arrange referral of claims to outside vendors or physician advisor reviews</li>\n<li>Negotiate return to work with or without job accommodations</li>\n<li>Maintain professional client relationships and provide excellent customer service</li>\n</ul>\n<p><strong>Requirements:</strong></p>\n<ul>\n<li>High school diploma or GED required; bachelor&#39;s degree preferred</li>\n<li>Three years of benefits or disability case/claims management experience or equivalent combination of education and experience</li>\n<li>Knowledge of ERISA regulations, disability duration and medical management practices, and Social Security application procedures</li>\n<li>Excellent oral and written communication, including presentation skills</li>\n<li>Proficient computer skills, including Microsoft Office</li>\n<li>Analytical, interpretive, and critical thinking skills</li>\n</ul>\n<p><strong>Work Environment:</strong></p>\n<ul>\n<li>Hybrid work environment with on-site collaboration near Sedgwick&#39;s Center of Excellence in Dubuque, Iowa</li>\n<li>Ability to sit at a desk for extended periods while operating a computer and phone system; travel as required</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/Dubuque-IA/Disability-Representative-Sr_R70486","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Sedgwick","sameAs":"https://sedgwick.com","logo":"https://logos.yubhub.co/sedgwick.com.png"},"x-apply-url":"https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/Dubuque-IA/Disability-Representative-Sr_R70486","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["ERISA regulations","disability duration and medical management practices","Social Security application procedures","Microsoft Office","analytical skills","communication skills"],"x-skills-preferred":["bachelor's degree","state certification or licensing in statutory leaves"],"datePosted":"2026-10-27T03:58:44.969Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dubuque, IA"}},"employmentType":"FULL_TIME","occupationalCategory":"Human Resources","industry":"Consulting","skills":"ERISA regulations, disability duration and medical management practices, Social Security application procedures, Microsoft Office, analytical skills, communication skills, bachelor's degree, state certification or licensing in statutory leaves"}]}