You will complete a mixed modality learning plan, including a curated learning experience that utilizes your pharmacy knowledge and skills.

Key responsibilities:

• Patient Safety
• Pharmacy Professional Practice
• Regulatory Requirements
• Quality Assurance
• Customer Service
• Inventory Management
• Workflow Management

You will also:

• Lead with Heart – display empathy and compassion for patients, customers, caregivers, and colleagues
• Support the Pharmacy manager in motivating and developing Pharmacy Support Staff
• Identify critical business opportunities and implement solutions to drive growth and improve performance
• Adapt to change and adjust plans to thrive in a dynamic community healthcare setting

Primary job duties: Customer Service

• Greet customers in a courteous and professional manner
• Assist customers with questions and concerns
• Answer telephone with a warm and friendly greeting
• Request additional help when needed
• Perform approved register transactions
• Engage with customers to create personalized moments

Regulatory

• Maintain customer/patient confidentiality according to HIPAA and company standards
• Comply with all federal and state laws, rules, and regulations
• Meet requirements for state and federal licensure within an appropriate timeframe

Pharmacy Operations

• Adhere to CVS workflow and maintain standards
• Process prescriptions, including translation of SIG codes and labeling
• Resolve third-party rejections and complete manual claim forms
• Perform prescription pick-up procedures
• Access, input, and retrieve necessary information
• Maintain in-stock inventory and assist with putting away drug orders

Counseling under the direct supervision of a licensed pharmacist:

• Offer to counsel and direct customers to pharmacists if necessary
• Field medical questions when appropriate
• Communicate with healthcare professionals to provide optimal care

Leadership

• Communicate with Field Management and Corporate as needed
• Participate in required store operational meetings
• Support maintaining a clean, organized, and professional pharmacy department
• Coordinate training and development of Pharmacy Support Staff

Education:

• High School Diploma or General Equivalent Development (GED)
• Doctorate (PharmD) or equivalent Pharmacist degree from a Non-US accredited school of pharmacy
• Active Pharmacy Intern license in the state where the district is located

Experience:

• 0-3 years of prior related work experience

Essential Qualifications and Functions:

• Foreign Graduate from a Non-US Accredited college or school of pharmacy
• Pharmacist licensure in the state within 120 days of completion of US Intern hours
• Strong communication and presentation skills

Skills:

• Results Orientation
• Colleague Engagement
• Active Listening
• Customer and Community Engagement
• Consumer Behavior
• Negotiation and Conflict Resolution
• Patient Counseling
• Emotional Intelligence
• Time Management
• Digital Literacy

Job Data by YubHub.