Coordinate the day-to-day supply of products from assigned third-party manufacturers and finished goods suppliers. Translate supply requirements into operational plans and purchase orders, monitor deliveries and communicate supply risks to support product availability and appropriate inventory levels.

Combine operational planning with data analysis, reporting and practical improvement projects. Develop planning expertise through hands-on experience, with guidance from the manager and experienced colleagues and a gradual increase in responsibility.

Key Responsibilities:

Operational planning and supplier coordination

• Supply planning and MRP. Review demand, inventory, lead times and supplier constraints in SAP and OMP. Prepare and maintain operational supply plans for the assigned portfolio within agreed sourcing arrangements. Identify shortages, excess stock and planning exceptions, and propose actions.
• Orders and supplier follow-up. Create and maintain purchase orders and production requirements within agreed processes. Obtain confirmations, monitor quantities and delivery dates, and coordinate changes with suppliers and internal stakeholders. Escalate constraints requiring decisions beyond the role's authority.
• Inbound deliveries. Coordinate delivery schedules with suppliers and Warehouse, taking account of receiving capacity and material requirements. Follow up on late or incomplete deliveries and agree recovery actions with relevant teams.
• Operational issue resolution. Coordinate supplier communication and follow-up on quality cases, with Quality retaining responsibility for technical assessment and release decisions. Investigate goods receipt and invoice discrepancies with Warehouse, Procurement and Finance. Commercial terms and contracts remain with Procurement.
• Availability and communication. Keep relevant teams informed of product availability, supply risks and changes to expected deliveries. Work with Customer Service, Procurement, Quality, Warehouse and other planning teams to resolve issues and maintain an aligned operational plan.

Analysis reporting and continuous improvement

• Analysis and insights. Analyze inventory, shortages, supplier delivery performance and recurring planning exceptions. Explain the main causes and recommend practical actions to improve service, inventory and planning reliability.
• Reporting. Maintain accurate operational reports and KPIs. Highlight trends, risks and actions rather than only distributing data. Help simplify or automate recurring reports using Excel and, where applicable, Power BI or other available tools.
• Improvement projects. Support and progressively lead clearly scoped projects agreed with the manager, such as reducing manual order follow-up, standardizing supplier confirmations or improving planning workflows. Document changes and evaluate their effect.
• Systems and master data. Check planning inputs such as lead times, order quantities and sourcing parameters. Maintain data within assigned access and responsibilities, and coordinate other corrections with the relevant owners. Support testing and adoption of improvements in SAP, OMP and related tools.

Key Deliverables:

• Current supply plans and purchase orders, with timely supplier confirmations and follow-up.
• Clear visibility of product availability, delivery changes, shortages and excess inventory risks.
• Accurate reports with actionable analysis of supplier performance and planning exceptions.
• Reliable planning data, with identified errors corrected or referred to the appropriate owner.
• Completed improvement actions and projects with documented outcomes, reviewed with the manager.

What You Bring to the Role (Job Qualifications / Education / Skills / Requirements / Capabilities)

• HBO / bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, Business Administration or a related discipline.
• Typically 0–2 years of relevant experience. Recent graduates are welcome; relevant internships and graduation projects are valued.
• Basic understanding of supply chain planning, inventory management and purchasing processes, gained through education or practical experience.
• Good Excel skills and confidence working with data. Interest in developing reporting and automation skills; Power BI knowledge is an advantage.
• SAP, OMP or other ERP / planning system experience is an advantage, rather than a requirement. Training and guidance will be provided.
• Analytical and practical approach: able to investigate issues, work accurately and translate findings into clear actions.
• Strong organization and communication skills, a willingness to learn and the confidence to ask questions and raise risks early.
• Fluent English, written and spoken, for communication with international suppliers and colleagues.

Job Data by YubHub.

The Customer Service Supervisor for the Key Account Division is responsible for leading, coaching, and developing a Customer Service team while ensuring operational excellence across the Order to Cash process for our Key Accounts portfolio.

Job Responsibilities

• Lead, mentor, coach, and develop the team, fostering engagement, accountability, and a positive working environment.
• Manage performance, provide constructive feedback, identify training needs, and ensure effective onboarding and cross-training.
• Monitor operational KPIs, team productivity, service quality, and order management performance.
• Prepare reports, identify performance gaps, and implement corrective actions to improve effectiveness.
• Oversee daily order to cash activities, ensuring accurate order processing, effective workload distribution, and service continuity.
• Act as the team's primary point of support, providing operational guidance and stepping in to process orders or cover critical activities when required.
• Ensure compliance with internal processes, service standards, and business requirements.
• Perform as the main escalation point, resolve operational challenges and conflicts, and drive timely, practical solutions.
• Collaborate with Sales, Supply Chain, Logistics, Finance, and other stakeholders to address cross-functional issues.
• Challenge existing processes, helping to create new processes where non-existing and lead the implementation of them, working along different cross-functional areas and drive initiatives to improve efficiency, standardization, and operational excellence.
• Promote innovation, knowledge sharing, and scalable, future-ready ways of working.
• A portion of the time, representing approximately 20%, will be designated to manage a specific portfolio of customer account(s) to perform the order management, including but not limited to order entry, orders processing and follow-up through the whole process, customer communication, delivery coordination, issue resolution, and maintain Customer Master Data.

Requirements

• Minimum 3 years of supervising or leading experience, preferably in Customer Service or Order to cash operations.
• Strong understanding of order to cash processes and hands-on order management experience.
• Experience in SAP and Sales Force.
• Strong analytical, reporting, and problem-solving skills.
• Ability to manage escalations, develop people, and drive operational improvements.
• Excellent communication, collaboration, and management skills.
• Bachelor's degree in Business, Supply Chain, or a related field preferred.
• Professional proficiency in English; additional languages are a plus.

Job Data by YubHub.

Job Summary The Assistant Production Supervisor will assist the Production Supervisor in the daily management of the production organization and be responsible for the operational coordination of tasks during assigned shifts. This involves translating the production plan into daily execution, ensuring that work is carried out safely, efficiently, and in accordance with established quality and business standards.

Key Responsibilities

• Safety & HSE: Ensure compliance with safety procedures, company rules, and desired behavior; intervene immediately in unsafe situations and report incidents; conduct safety rounds and workplace inspections; encourage employees to report unsafe situations; maintain order, cleanliness, and 5S on the shop floor; support incident investigations and follow up on actions.
• Daily Operations: Distribute tasks within the shift; coordinate daily production activities; monitor progress, output, and planning; prioritize tasks during operational disruptions; ensure correct shift start and handover; support line startups, changeovers, and product switches; escalate deviations to the Production Supervisor in a timely manner.
• Operational Support: Prepare daily reports; collect and verify production data; support Daily Operations Review (DOR) meetings with up-to-date information; manage action lists and follow up on actions; provide input for KPI reporting; support personnel planning and training registrations; check operational records for completeness.
• Leadership: Coach Senior Operators and Operators during daily tasks; guide new employees and temporary workers; provide direct feedback on behavior, safety, and performance; encourage ownership and teamwork; identify training needs; contribute to assessment and development discussions.
• Quality & Compliance: Ensure compliance with quality procedures; check critical process steps; follow up on quality deviations; collaborate with Quality on investigations; promote a right-first-time approach; ensure correct documentation.
• Reliability & Asset Care: Support operators with first-line problem-solving; escalate technical issues to Maintenance; identify recurring faults; support root cause analyses; contribute to improving the reliability of installations and equipment.
• Continuous Improvement: Identify waste and opportunities for improvement; support continuous improvement activities; ensure standard work on the shop floor; follow up on improvement actions; encourage employees to suggest ideas; support the implementation of new working methods.
• Communication & Collaboration: Maintain daily contact with Planning, Quality, Maintenance, and Warehouse; communicate clearly about priorities and disruptions; ensure complete shift handovers; support the Production Supervisor with up-to-date operational information; represent the shift as needed during operational meetings.
• Employee Development: Coach Operators and Senior Operators during daily tasks; identify development needs within the shift; encourage knowledge sharing between employees; support practical training and onboarding; monitor the progress of training and qualifications; create a work environment where learning is part of daily work.

Requirements

• MBO+ level, preferably in a technical or production-oriented direction.
• Several years of experience in a production environment.
• Experience with coordinating or functionally managing employees.
• Knowledge of production processes, safety, quality, and continuous improvement.
• Basic knowledge of Lean, 5S, and standard work.
• Good command of Microsoft Office; experience with ERP or MES systems is a plus.
• Visible presence on the shop floor, sets a good example, maintains overview under pressure, supports employees, sets clear expectations, and actively contributes to a safe, stable, and efficient production organization.

Job Data by YubHub.