Join us as a Project Installation Manager, responsible for planning and managing project delivery infrastructure. You will oversee on-site delivery, assembly, installation, and immediate defect resolution across all customer projects. Serving as the primary field contact, you will bridge communication between our customers and internal operations, ensuring complex installations are executed safely, on schedule & within budget to protect business margins and deliver an exceptional customer experience.

Key Responsibilities:

• Conduct pre-installation site surveys & assessments to assess structural readiness, utility access, space layout, and potential site hazards
• Prepare & enforce site specific Risk Assessments (RAMS) & Method Statements (RAMS), ensuring full compliance with Health, Safety & local building regulations
• Take ownership of planning, recruiting and onboarding field team resources
• Supervise on-site installation teams and subcontractors to enforce exceptional workmanship standards, drive fitting efficiency, and maximise overall productivity
• Serve as the primary on-site point of contact for issue resolution, collaborating with internal teams and the customer to drive swift solutions while protecting business margins
• Monitor and manage daily installation progress against project milestones, delivering regular status updates, risk logs, and performance reports to the Customer Operations team & end customer
• Support the commercial team in the presentation of the Herbert Parkinson / John Lewis business at relevant trade shows & industry events to drive a healthy pipeline of business leads & customer interactions
• Alongside Sales & Customer Operations, you will manage client retention from enquiry through to PO, including supporting tenders, stakeholder management, client presentations and sample room installation

Essential Skills/Experience:

• Demonstrable experience leading complex physical installations in the field
• Exceptional organisational skills; with a proven track record of managing multiple major site installations consecutively
• Experienced & confident in managing specialised sub-contractors on active work sites
• Relevant Project Management qualification - PRINCE2 or equivalent
• Valid site safety management qualification

Desirable Skills/Experience:

• Advanced Project Management qualification
• Extensive knowledge of textile & manufacturing industry
• Comprehensive knowledge of soft furnishing industry - Made to measure (M2M) and Filled Goods

Benefits:

• Expected salary - £48,600- £55,000 (dependent on experience)
• In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £5.25 per hour.

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Join us as we continue to deliver exceptional quality and service for our customers while empowering our partners to thrive. As Product Manager, you will be responsible for our current and emerging product portfolio. Collaborating closely with the Herbert Parkinson and JL Commercial teams, you will translate market intelligence, customer insights, and competitor analysis to identify & launch commercially successful products.

You will help drive market growth by establishing effective pricing strategies and executing Go-To-Market (GTM) plans to increase profitability and delight our customers.

Key Responsibilities:

• Take end-to-end ownership of the overarching product portfolio, maintaining a clearly defined, up-to-date product catalogue across M2M and Filled goods products & specifications
• Use market intelligence, customer insights, and competitive benchmarking,including comparative shopping ("comp shops"),to identify product catalogue gaps, inform pricing strategies & drive targeted portfolio additions & enhancements
• Define a robust process to ensure a commercially successful product launch
• Manage the product lifecycle, responsible for exiting products from the portfolio in the most efficient way ensuring no business risk or impact to customers
• Work with Operational lead to Identify synergies across customer specifications to reduce variation in manufacturing operations driving workflow efficiency, simplifying the product portfolio and pricing matrix
• Responsible for the careful evaluation and selection of supplier partnerships to procure high quality, cost effective raw materials to maximise commercial margins and supply chain reliability
• Effective talent management of line reports to identify individual goals and a route for succession. Empower your team to drive results

Essential Skills/Experience:

• Thorough understanding of product lifecycles & demonstrable experience of successful product launch
• Proven track record of delivering a product pipeline
• Relevant project management qualification
• Excellent negotiation abilities

Desirable Skills/Experience:

• Experience of working within manufacturing sector
• Sound knowledge of manufacturing ERP systems
• Comprehensive knowledge of soft furnishing industry - Made to measure (M2M) and Filled Goods

Additional Information:

• Expected salary: £53,100- £55,000 (depending on experience)
• Contract type: Permanent role, 38.75 hours per week
• Location: Herbert Parkinson Office in Darwen, Lancashire
• In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £5.25 per hour.

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Join us as we continue to deliver exceptional quality and service for our customers while empowering our partners to thrive. As part of the Operational team, you'll be responsible for developing the process and technical expertise to take products from concept to production. Working closely with a range of internal stakeholders, you'll be responsible for developing product specifications, Standard Operating Procedures, and leading on the implementation of products into Operations, contributing to the overall achievement of business KPIs.

Key Responsibilities:

• Lead on the development and implementation of products into the manufacturing operation, utilizing your technical expertise and creativity to work with production partners to collaboratively create an initial prototype of a new product
• Liaise with the Product Manager on the developed prototype
• Establish the most efficient way of achieving scalable manufacturing specifications to achieve high-quality, repeatable products
• Create robust SOPs to define new products and processes, holding responsibility for the handover of these documents to both Operational and Commercial teams
• Support upskilling and refresher training for all JL stakeholders
• Support the development and supervision of a training school, being an advocate in the local community to inspire future talent into the industry

Essential Skills/Experience:

• Relevant experience in working in textile manufacturing
• Proven track record of delivering a product pipeline
• Thorough understanding of product development lifecycles and creating specifications
• Excellent presentation and training capabilities

Desirable Skills/Experience:

• Relevant experience in soft furnishing products

Pay and Benefits:

• Expected salary: £31,700-£47,500 (dependent on experience)
• Contract type: Permanent role, 38.75 hours per week
• Night Premium: £4.25 per hour for any time worked between 22:00 - 06:00

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Join us as Procurement Assistant, you will play a crucial role in the procurement of raw materials, GNFR and services. Translating customer requirements you will source, evaluate & onboard suppliers, negotiating contracts, and building supply chain resilience to deliver value to the business.

Key Responsibilities:

• Support the execution of end-to-end tenders for raw materials and GNFR (Goods Not For Resale), evaluating and selecting supplier partnerships to secure high-quality, cost-effective inputs, maximising commercial margins
• Assist in the sourcing of third-party services,collaborating with internal stakeholders to define scopes of work, evaluate supplier proposals, and onboard key service partners
• Work closely with the Planning & Logistics function to share knowledge & proactively identify and swiftly mitigate supply chain risk, establishing robust contingency measures to safeguard business continuity & customer experience
• Surface & deliver cost-saving initiatives to reduce expenditure & expand profit margins
• Onboard suppliers - setting terms & conditions, (e.g., payment windows, service level commitments) to ensure the relationship remains sustainable for both parties
• Build and maintain strong relationships with UK and international suppliers, ensuring reliable supply chains
• Ensure all raw materials comply with the relevant legislative & governance standards
• Adhere to company procurement standards while identifying opportunities to leverage group purchasing power and platforms (e.g., Coupa)

Essential Skills/Experience:

• Demonstrable experience of working in a procurement role
• Confident in executing tender requests & vendor selection
• Commercially astute with excellent negotiation skills

Benefits:

• Expected salary - £41,700 - £45,000 (dependent on experience)
• In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £4.75 per hour.

About the Partnership: We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose.

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As IT Manager, you will lead the IT team in executing day-to-day operations and projects that elevate branch efficiency and profitability. By aligning strategy across technology, data & automation, & partnering with all areas of the business, you will drive continuous operational improvement while maintaining strict data security and IT governance standards.

Responsibilities:

• Provide a customer-centric service to all areas of Herbert Parkinson and the wider Partnership, ensuring all projects, developments, and other IT requirements are delivered in line with business requirements
• Manage relationships with JL Infrastructure teams and external IT suppliers in relation to projects, performance, costs, and data safety
• Research new systems and technological advancements, identifying opportunities for business improvements
• Constantly review our data foundations and reporting capability to identify impactful data-driven improvements across the business
• Effective talent management of line reports to identify individual goals and a route for succession

Essential skills/experience:

• Extensive experience within a relevant IT or Systems-based environment
• People management experience
• Experience working with ERP systems, preferably within a manufacturing environment

Desirable skills/experience:

• Graduate-level recognised IT-related qualification
• Knowledge and experience of IT service management
• Knowledge and experience of Windows/Domain/Networking
• In-depth knowledge and experience of ERP systems within a manufacturing environment
• Demonstrable experience and formal project management qualification

In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £5.25 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Expected salary: £55,400 - £65,000 (dependent on experience). Contract type: Permanent role. Location: Herbert Parkinson Office in Darwen near Manchester.

Benefits:

• Night Premium at a rate of £5.25 per hour for work between 22:00 - 06:00
• Flexible working arrangements, including flexible or compressed hours, job sharing, or shorter-hour contracts

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Responsibilities:

• Promote a positive Health & Safety and Continuous Improvement culture
• Ensure timely and accurate booking in and safe storage of incoming deliveries
• Pick materials to feed manufacturing lines, confirming inventory movements in the system
• Conduct regular inventory checks to ensure physical stocks are accurately reflected on systems
• Investigate issues and resolve or escalate where necessary
• Operate warehouse vehicles and equipment safely, adhering to SOPs
• Collaborate with cross-functional stakeholders to meet customer requirements
• Liaise with transport partners and field teams to ensure timely delivery of customer orders
• Motivate the team and support partners to achieve performance targets

Requirements:

• Demonstrable experience in a Warehouse or Stock Control role
• Strong capacity to prioritize, multitask, and manage competing deadlines
• Flexible and adaptable, able to work well under pressure
• License to operate FLT, Wave trucks, and other relevant warehouse equipment

Desirable skills:

• Sound knowledge of Continuous Improvement methodologies and problem-solving
• Recognized health and safety qualification (e.g., NEBOSH, IOSH)
• Experience working with projects and collating goods for projects

What we offer:

• Competitive salary: £31,700 - £47,500 per annum
• Night Premium: £4.25 per hour for work between 22:00 - 06:00
• Permanent role with 38.75 hours per week

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Join us as HSE Assistant, providing administrative support and guidance across Environmental, Health, and Safety (EHS) standards and site compliance.

Key Responsibilities:

• Maintain a working knowledge of all HS&E legislative requirements and industry developments.
• Conduct regular branch checks to ensure all HS&E policies and procedures are followed.
• Ensure all documentation aligns with standard templates, is accurately maintained, and reflects ISO standards of accreditation.
• Review all risk assessments and take appropriate action to actively reduce risk.
• Support and drive HS&E initiatives through onsite H&S representatives.
• Ensure sufficient and accurate reporting mechanisms are in place for activities including Near Misses, Accidents, and RIDDORs.

Essential Skills/Experience:

• Demonstrable experience of working in an EHS role
• NEBOSH Diploma or equivalent certification (or working towards)
• Excellent verbal & written communication
• Exceptional organisational skills

Desirable Skills/Experience:

• Experience working in a HS&E role in a manufacturing environment
• Sound knowledge of ISO standards 9001, 14001 & 45001

Salary: £31,000 - £35,000 Contract Type: Permanent Hours of Work: 38.75

Benefits:

• Night Premium at a rate of £4.25 per hour for work between 22:00 - 06:00

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Responsibilities:

• Manage workload and resource allocation to ensure accurate processing of customer touchpoints within agreed SLAs
• Align customer operations with broader business objectives and build scalable customer operations
• Set clear expectations and track performance using KPIs and SLAs
• Drive continuous improvement initiatives across customer operations
• Effective talent management of line reports

Essential skills:

• Proven track record of managing customer service & support teams
• Experience of managing key accounts and building long-term client relationships
• Ability to analyse customer operational metrics and KPIs
• Exemplary communication & relationship building skills

Desirable skills:

• Exposure to Retail & B2B markets
• Knowledge of soft furnishing industry
• Proven track record of managing projects
• Comprehensive knowledge of Continuous Improvement methodologies

Benefits:

• Expected salary: £48,600 - £55,000
• Night Premium: £5.25 per hour for work between 22:00 - 06:00
• Flexible working arrangements

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Responsibilities:

• Promote a positive Health & Safety culture, ensuring high standards of housekeeping are maintained
• Report all accidents, Near Misses & areas for improvement in a timely manner
• Identify waste & undertake business re-engineering opportunities, supporting & delivering the pipeline of business improvement initiatives
• Support the Product Development Technician in bringing a product concept to life; optimising process efficiency & understanding true cost to make
• Provide robust analysis and insight to challenge, shape and inform end-to-end solutions to drive improvements within your workstreams
• Support & engage with relevant stakeholders to establish process ownership to drive agreed priorities to timescale & budget
• Provide a suite of measures & reporting to key stakeholders to demonstrate impact and influence of process initiatives
• Support facilitated learning of CI tools & techniques to embed CI principles & drive a continuous improvement culture on site
• Invest in your own personal and professional development. Ensure a realistic & achievable performance plan is in place, with a clear skills GAP analysis to drive your development

Essential skills/experience:

• Experience of working in a manufacturing / operational environment
• Demonstrable experience in process improvement using a recognised methodology (Six Sigma/DMAIC/ Lean. Proceed Engineering)
• Green Belt Accredited
• Stakeholder management & influencing skills; able to connect and influence at multiple levels
• Able to plan and prioritise work effectively; working on multiple projects at the same time

Desirable skills/experience:

• Previous experience of working in the textile industry

Additional benefits:

• Expected salary: £43,100-£64,700 (dependent on experience)
• Contract type: Permanent role, 38.75 hours per week
• Night Premium: £4.75 per hour for any time worked between 22:00 - 06:00

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Key Responsibilities:

• Hold shared accountability for the business unit's financial sustainability, profitability, and operational delivery of an exceptional end-to-end customer experience
• Own the full commercial lifecycle to drive revenue growth, margin profitability, and market expansion across diverse sales channels
• Set bold, ambitious revenue, margin & conversion targets, spearheading high-impact sales strategies to exceed performance expectations
• Shape a robust & repeatable process ensuring every opportunity moves efficiently from prospect to profitable, long-term customer
• Own the rigorous evaluation and selection of strategic supplier partnerships,balancing uncompromising product quality with competitive pricing to maximise commercial margins and supply chain reliability
• Manage supplier terms & conditions to ensure the relationship remains sustainable for both parties
• Accountable for bringing commercially viable products to market, ensuring accurate systemic setup
• Lead and manage a diverse team of Partners across complex commercial operations

Essential Skills/Experience:

• Proven track record of leading high-performing sales teams to deliver sustained revenue growth and expanded profit margins
• Proven track record of managing customer care teams that consistently deliver an industry-leading end-to-end customer experience
• Demonstrable experience of developing & translating strategic plans into commercial business activities
• Sound knowledge of Made to measure (M2M) and Filled Goods market
• Proven ability to lead complex commercial negotiations securing high-value agreements

Desirable Skills/Experience:

• Exposure to working in both Retail & B2B markets (Contracts)
• Extensive knowledge of the textile industry, sourcing and sales
• Large-scale project management experience

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Key Responsibilities:

• Manage the sickness absence line, ensuring processes are adhered to and swift communication through to relevant Partners
• Update production timesheets in Workday in a timely manner
• Support the coordination of branch visits & agendas; ensuring the appropriate information, facilities, access and refreshments are available
• Book site-wide business travel when required
• Work with a cross-section of Partners to support the planning and coordination of site & team activities to support Partner wellbeing & engagement levels
• Provide support for careers events and involvement with schools and colleges
• Provide administrative support for relevant accreditation frameworks - ISO, SMETA, CHAS, Constructionline for example

Essential Skills/Experience:

• Demonstrable experience in an administrative role
• Excellent time management & ability to multi-task; prioritising high-volume workloads, managing competing priorities, and meeting strict deadlines
• Exceptional verbal and written communication skills, with the ability to build strong cross-functional relationships, engaging with a variety of stakeholders
• High attention to detail with a zero-tolerance approach to errors

Desirable Skills/Experience:

• Strong technical proficiency across Google Workspace & MS Office applications

Additional Information:

• Salary: £27,200 - £33,800 (pro-rated down as the vacancy is part-time)
• Contract type: Permanent
• Location: Herbert Parkinson Office in Darwen, Lancashire
• Hours: 20 hours per week, working Monday - Friday, 4 hours per day
• Night Premium: £3.75 per hour for any time worked between 22:00 - 06:00

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Join us as we continue to deliver exceptional quality and service for our customers while empowering our partners to thrive. As a Commercial Analyst, you will protect business margins and power commercial growth through accurate pricing execution, thorough margin analysis, and immaculate system data.

Key Responsibilities:

• Build and maintain product cost models to evaluate labour, raw material, and other variable costs, ensuring target gross margins are achieved on all new and existing products
• Work with internal stakeholders to monitor raw material price fluctuations, labour inflation, and market trends to recommend timely price adjustments and mitigate margin erosion
• Support in the creation & validation of customer quotes, price lists, and promotional pricing structures
• Provide clean, validated commercial data to Finance, Sales, and Supply Chain teams to support budgeting, forecasting, and contract negotiations
• Manage the accurate creation and continuous maintenance of product setups, labour timings and Bill of Materials (BOMs) within the ERP system. Processing BOM and timing changes stemming from material changes, product redesigns or supplier updates to support accurate costing and protect business margins
• Support the Product manager in the timely exiting of products & removal of associated BOMs and timings in the most efficient way ensuring no business risk or impact to customers

Essential Skills/Experience:

• Demonstrable experience in a cost analyst or product data role in manufacturing sector
• Advanced proficiency in data modelling techniques & analytics
• Ability to translate complex data into clear, concise reports & recommendations
• Possesses excellent interpersonal skills
• Attention to detail

Desirable Skills/Experience:

• Sounds knowledge of Continuous Improvement methodologies

In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £4.75 per hour.

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Key responsibilities:

• Work as a team to ensure smooth catering service
• Provide positive interactions with a friendly and welcoming attitude
• Follow health and safety procedures
• Ensure stock is replenished and available
• Reduce food wastage
• Act promptly to resolve issues
• Maintain personal hygiene standards

You'll need:

• Basic Food Hygiene Certificate
• Previous catering experience
• Experience in a customer-facing environment

Additional desirable skills:

• Food Safety level 2 & 3

The role offers:

• £13.00 per hour (£13.25 after 90 days)
• Night Premium of £3.75 per hour for shifts between 22:00 - 06:00
• Permanent, full-time position (38.75 hours, Monday to Friday)

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