The Porsche Centre Darmstadt sells Porsche, one of the world's most successful sports car brands. Our goal is to continue this success and provide our customers with optimal service. To strengthen our team, we are offering a position as a Service Advisor.

Responsibilities

• Prepare for customer appointments based on customer files, PIWIS records, and histories
• Research the reason for the customer's visit, customer wishes, and potential issues
• Conduct dialogue acceptance
• Inform customers about necessary work on their vehicles
• Actively sell service offerings, parts, and vehicles
• Create written cost estimates
• Calculate offers
• Prepare and update workshop orders
• Coordinate the allocation of replacement vehicles and service loaners for customers
• Inform customers about additional repairs or changes to repair orders
• Inform customers about any changes to appointments
• Explain the work carried out on the vehicle
• Handle complaints and process them professionally
• Ensure error-free appointment planning, including customer mobility
• Foster collaboration with other departments within the Porsche Centre
• Ensure adherence to all Porsche service standards
• Update customer data, service appointments, etc., in the C@P customer database
• Continuously develop knowledge of all Porsche products, services, and processes
• Coordinate workshop utilisation with the workshop manager
• Ensure a seamless and professional service experience for customers

Requirements

• Completed technical and/or commercial training
• A friendly demeanour, high reliability, flexibility, and above-average willingness to work
• Excellent communication and organisational skills
• Ability to quickly understand complex tasks
• Proficient in using Microsoft Office
• Experience in the after-sales sector desirable
• Class B driving licence

Benefits

• Attractive salary with tariff binding and annual tariff increases (IG Metall)
• 30 days of holiday plus special leave for events such as moving, marriage, and birth
• 40-hour workweek (full-time)
• Contribution to occupational pension scheme
• Job bike leasing
• Attractive employee discounts for workshop and sales (also for spouses/partners, children, and parents)
• Access to discounts from over 1,500 providers through our corporate benefits programme
• Promotion of individual development through continuous training and further education
• A modern and secure workplace in a traditional, medium-sized family business
• A positive working environment with an engaged and motivated team
• Dynamic management with a will to succeed together, communicate, and show appreciation.

How to Apply

If you are interested, please send your complete application, including your earliest possible entry date and salary expectations, to: bewerbung@porsche-darmstadt.de

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The Porsche Centre Darmstadt sells Porsche, one of the world's most successful sports car brands. Our goal is to continue this success and provide our customers with the best possible service. We are looking for a Parts and Accessories Consultant to strengthen our team.

Job Summary As a Parts and Accessories Consultant, you will be responsible for ensuring the constant and immediate availability of parts based on customer demand. Your tasks will include:

• Optimising processes for efficiency
• Managing warranty and goodwill processing
• Acting as an interface between logistics and workshop areas
• Ensuring a permanent and immediate supply of parts based on customer needs (workshop, end customers, resellers)
• Supplying and providing parts to the workshop
• Ordering parts within your decision-making authority
• Checking incoming goods
• Using and maintaining the uniform customer database C@P
• Selling parts and accessories to end customers and resellers
• Presenting and selling Porsche Design and Porsche Driver's Selection products
• Continuously updating your knowledge of all Porsche products, parts, accessories, and services
• Setting up advertising materials and professionally designing the sales counter in accordance with Porsche standards
• Applying relevant Porsche systems
• Complying with all Porsche standards in the parts area, especially cleanliness and order

Requirements

• Successfully completed commercial or technical training
• High reliability, flexibility, and above-average willingness to work
• A friendly demeanour and excellent communication skills
• Experience in the after-sales sector desirable
• Very good manners and excellent organisational and communication skills
• Ability to quickly grasp complex tasks
• Proficient in MS Office
• Class B driving licence

Benefits

• Salary according to tariff
• Christmas and holiday pay
• 30 days of holiday
• A modern workshop workstation and opportunities for individual development and specialisation training
• The security of a large company
• Varied and challenging tasks in a friendly team

How to Apply If you are interested in this opportunity, please send your complete application, including your earliest possible entry date and salary expectations, to: bewerbung@porsche-darmstadt.de

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The Porsche Centre Darmstadt sells Porsche, one of the world's most successful sports car brands. Our goal is to continue this success and provide our customers with the best possible service. To strengthen our team, we are offering a position as a Service Assistant.

Key Responsibilities:

• Provide a personal and friendly welcome to customers and interested parties at the Porsche Centre, creating an exclusive Porsche experience through excellent hospitality
• Recognise customer needs and assign them to employees, products, and/or Porsche services
• Conduct demand-driven planning of service appointments and customer mobility
• Make telephone workshop appointment arrangements
• Dispose of customer replacement vehicles
• Inform customers about current offers from the Porsche Centre
• Prepare and coordinate appointments with service consultants and parts service
• Prepare orders and maintain customer and vehicle master data
• Explain and create service invoices
• Manage cash transactions
• Prepare vehicle documents for vehicle collection

Requirements:

• Completed commercial or technical training
• High reliability, flexibility, and above-average willingness to work
• A sympathetic demeanour and pronounced communication skills
• Desirable: professional experience in the after-sales sector and certification as a service assistant
• Very good manners and excellent organisational and communication skills
• Quick comprehension of complex tasks
• Secure handling of MS-Office
• Driver's license class B

Benefits:

• Attractive salary with tariff binding and annual tariff increases (IG Metall)
• Holiday and Christmas bonuses, as well as loyalty premiums
• 30 days of holiday plus special leave, e.g., for moving, marriage, and birth
• 40-hour week (full-time)
• Overtime supplements
• Variable working time models possible, e.g., "short" Friday
• Subsidy for company pension scheme
• Job bike leasing
• Attractive employee discounts for workshop and sales (also for spouse/life partner, children, and parents)
• Access to discounts from over 1500 providers through our corporate benefits programme
• A positive working environment with an engaged and motivated team
• A modern workplace and opportunities for individual development
• Performance-related remuneration

How to Apply: If you are interested, please send your complete application, including your earliest possible entry date and salary expectations, to: bewerbung@porsche-darmstadt.de

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The Porsche Centre Darmstadt sells Porsche, one of the world's most successful sports car brands. Our goal is to continue this success and provide our customers with the best possible service. We are looking for a Motor Vehicle Mechatronics Technician to strengthen our team.

Key Responsibilities:

• Maintenance and repair of Porsche vehicles
• Advanced diagnostic knowledge
• Performing work on engine, drive and vehicle systems
• High-voltage technician certification / completed HV training
• Professional and timely execution of commissioned repair and service work
• Complete processing of all positions according to repair order, adhering to manufacturer specifications
• Ensuring high-quality work regarding punctuality, completeness and technical execution
• Documentation of work carried out according to applicable quality standards

Requirements:

• Completed training as a motor vehicle mechatronics technician
• Knowledge of the Porsche brand and experience with Porsche-specific systems and processes are advantageous
• Ideally, high-voltage diagnosis / service technician with certification
• Good knowledge of modern vehicle technology and electronic vehicle systems
• Experience in vehicle diagnosis and repair
• Safe handling of diagnostic and information systems
• Independent, structured and quality-oriented working style
• High technical affinity and pronounced sense of responsibility
• Willingness to continuously develop professionally

Benefits:

• Attractive salary with tariff binding and annual tariff increases (IG Metall)
• Holiday and Christmas bonuses, as well as loyalty premiums
• 30 days' holiday plus special leave, e.g. for moving, marriage and birth
• 36-hour week (full-time)
• Overtime supplements
• Variable working time models possible, e.g. 'short' Friday
• Subsidy for company pension scheme
• Job bike leasing
• Attractive employee discounts for workshop and sales (also for spouse/life partner, children and parents)
• Access to discounts from over 1,500 providers through our corporate benefits programme
• A modern workplace and opportunities for individual development
• Performance-based remuneration
• Dynamic management with a willingness to achieve common success, communicate and appreciate employees

How to Apply:

If you are interested, please send your complete application, including your earliest possible entry date and salary expectations, to: bewerbung@porsche-darmstadt.de

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