Working closely with GP Neighbourhood Representatives, Primary Care Networks (PCNs), multidisciplinary teams (MDTs), and community partners, the post holder coordinates care pathways for patients with complex needs, ensuring timely access to appropriate services.

The role involves managing MDT meetings, coordinating referrals and caseloads, supporting personalised care planning, facilitating communication between agencies, and promoting collaborative working to improve patient outcomes and reduce unnecessary hospital admissions.

Main duties of the job

• Coordinate and manage multidisciplinary team (MDT) meetings, ensuring agendas, actions, and records are completed accurately.
• Support patients and carers by coordinating personalised care plans and facilitating access to health, social care, and voluntary services.
• Manage referrals, patient caseloads, and MDT documentation, monitoring patient pathways and outcomes.
• Act as the key liaison between GPs, primary care, hospitals, community, mental health, social care, and voluntary organisations to ensure integrated care.
• Support system navigation, escalate complex cases, and help remove barriers to effective service delivery.
• Maintain accurate patient records using EMIS, SystmOne, and other clinical systems, ensuring compliance with GDPR and safeguarding requirements.
• Contribute to service improvement by identifying gaps, monitoring outcomes, and supporting quality initiatives.
• Organise stakeholder engagement, training, networking, and community events to promote neighbourhood working.
• Build positive relationships with patients, carers, colleagues, and partner organisations, providing professional and compassionate support.
• Work flexibly across neighbourhood teams, providing cross-cover and supporting the continuous development of integrated care services.

Benefits

• Agenda for Change pay scheme
• Band 4 salary: £33,262 to £36,943 a year

Requirements

• Experience working within a health, social care, or voluntary sector environment
• Solid senior administration skills, meeting coordination, and minute-taking
• Solid understanding of service user confidentiality, GDPR, and safeguarding policies and procedures
• NVQ Level 3 in Health and Social Care, or equivalent qualification / equivalent administrative and practical experience

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Main Duties:

• Perform phlebotomy, B12 injections, and flu vaccinations
• Record observations such as blood pressure, pulse, temperature, height, weight, and BMI calculations
• Conduct procedures like blood pressure monitoring, new patient checks, and basic clinical observations
• Undertake tasks delegated by clinical and management staff
• Support the practice with ordering supplies and equipment, and assist in the sterilisation and preparation of equipment
• Maintain accurate records and documentation as required
• Work collaboratively to support smooth clinical operations

Requirements:

• Basic literacy and numeracy skills
• Basic computer skills and ability to use practice software
• Demonstrates an understanding of general practice workflows
• Ability to work professionally, sensitively, and empathetically

Benefits:

• 25 days holiday plus bank holidays, plus an extra day off for your birthday
• Excellent work-life balance
• Clinical progression and training cost support
• Full indemnity cover for all work undertaken
• NHS Discount & Support Schemes
• Employee Assistance Programme
• Sick pay, enhanced maternity/paternity leave
• Salary sacrifice schemes (electric car, cycle to work)
• Life insurance (3x salary), healthcare cash plan, charitable giving scheme

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Job Details:

• Pay: £14.29 per hour including London allowance
• Contract: 12 hours per week + regular overtime, permanent contract, part time
• Working pattern: 2:30 pm - 11 pm, Tuesday and Saturday

Responsibilities:

• Support the day-to-day running of the store by delivering friendly and thoughtful service
• Work with your team to keep the store running smoothly
• Work hands-on on the shop floor and tills, and contribute to daily operations
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• Make sure the store is safe and legal
• Promote Co-op Membership and support your local community

Requirements:

• A genuine passion for helping people and delivering great customer service
• The ability to work flexibly across a number of shifts and as part of a team
• An interest in retail and working in a busy store environment (experience not essential)

Benefits:

• Full training and career development resources
• 30% discount on all Co-op products in-store
• Flexible access to your pay as you earn it
• A pension scheme with up to 10% employer contributions
• 31 days of holiday (including bank holidays, pro rata for part time colleagues)
• 24/7 access to GP appointments, and colleague support programme
• Cycle-to-work scheme

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