This is a key enabling role within SEEK's well-established data analytics function, which was named a semi-finalist in the Centre of Business Analytics (Melbourne Business School) 2023 Practice Prize.

As a Customer Analytics Senior Analyst, you will play an important part in delivering customer-focused analytics and contribute to key strategic initiatives across the organisation.

Key Responsibilities:

• Analyse customer behaviour and commercial priorities to generate insights.
• Collaborate with stakeholders to understand their objectives and deliver actionable analytics.
• Work closely with marketing and commercial teams to understand their data objectives and priorities.
• Participate in cross-functional projects to deliver data-driven insights into marketing strategy and execution.
• Stay up-to-date with industry trends, emerging technologies, and best practices in customer analytics.
• Identify opportunities for process improvements, automation, and innovation to enhance analytics capabilities and deliver efficiency.
• Monitor demographic, policy, and economic trends that impact the employment sector and deliver employment market insights.
• Design and build robust data pipelines and analytics-ready tables in Databricks to support reporting and self-service analytics.

The Team: The APAC Marketing Strategy team is responsible for shaping the overarching marketing and brand strategy, working closely with segment, product, channel, and country teams to ensure alignment with company objectives.

Qualifications:

• Experience in a data analytics role that delivers tangible business outcomes, preferably within a marketing, commercial or consulting environment.
• Excellent written and verbal communication skills, with the ability to present data and insights to both a technical and non-technical audience.
• Proficient in data manipulation and statistical analysis using SQL, R, Python or similar.
• Experience with visualisation tools (e.g., Tableau, Power BI, Qlikview).
• Experience working with distributed data processing and cloud platforms (preferably AWS).
• Tertiary qualification in a relevant commercial or quantitative discipline (e.g., commerce, marketing, economics, mathematics, technology).

Additional Information: SEEK is a purpose-driven business that works with heart and welcomes applications from people with diverse backgrounds and life experiences.

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The team, Ad Products & Add-Ons, helps hirers choose and use products that improve customer experience, value and sustainable business growth. The Staff Engineer will work across a broad engineering and product community, including software engineers, staff and senior staff engineers, engineering managers, product managers, designers, data engineers, business analysts, architects, security, AI, platform and other engineering teams.

Key responsibilities include:

• Owning the technical direction, architecture and evolution of the team's services, systems and platforms
• Setting and maintaining a pragmatic roadmap balancing customer value, reliability, security, resilience, observability, cost, performance and technical debt
• Leading design, development, testing, deployment and operation of scalable software and APIs
• Acting as a technical escalation point for complex production issues
• Improving developer experience and delivery flow through strong CI/CD, testing, observability, documentation and operational practices
• Using endorsed AI coding tools responsibly across the delivery lifecycle

The ideal candidate will have extensive experience designing, building and operating production software systems, APIs or platforms in cloud environments; a track record of staff-level technical leadership; and strong architectural judgement across secure coding, CI/CD, testing, observability, incident response, resilience, performance and cost.

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This is a hands-on analytical role sitting at the intersection of data science, business intelligence and cloud financial management. You will own the datasets, the models, and the dashboards that make SEEK's technology spend visible, explainable and forecastable.

Responsibilities:

• Collect, process and model cloud, AI and SaaS cost and usage data , AWS Cost and Usage Reports, GCP BigQuery billing exports and vendor APIs , into trusted, query-ready datasets.
• Build and maintain dashboards and visualisations in QuickSight that give engineering teams, Finance and senior leaders a single source of truth for cloud spending, cost trends, forecasts, optimisation opportunities and financial performance.
• Apply statistical and machine learning techniques to cost anomaly detection, seasonality and trend analysis, with a focus on signal over noise across a multi-account, multi-cloud estate.
• Model unit economics , cost per customer, per placement, per API call, per inference , so teams can see efficiency and business value, not just raw spend.
• Extend FinOps reporting into AI and ML workloads, tracking token consumption, inference cost, GPU utilisation and API spend, while alerting on runaway usage.
• Leverage AI tooling and agentic workflows to automate insight generation and narrative reporting, with verification and human review built in.
• Collaborate with Engineering, Operations, Finance and other stakeholders to align cloud resource usage with business objectives and budgets, and to support cost-efficient decisions early in the development life-cycle.

QUALIFICATIONS: Essential skills and experience:

• Bachelor's degree in data science, statistics, computer science, information technology, finance, economics or a related quantitative field, or equivalent professional experience.
• Strong SQL and data modelling skills, with hands-on experience querying large, granular billing datasets (e.g. Athena, BigQuery, Redshift, Snowflake).
• Proven experience building BI dashboards and visualisations (e.g. QuickSight, Looker, Power BI, Tableau, Domo) for both engineering and executive audiences.
• Proficiency in Python (or R) for data analysis, statistical modelling, recurring reporting automation and data collection scripting (e.g. Bash).
• Hands-on experience with cloud cost management tools and data sources (e.g. AWS Cost Explorer, CUR, GCP Billing and BigQuery export, Azure Cost Management) and/or third-party FinOps platforms (e.g. Apptio Cloudability, CloudHealth).
• Practical experience with forecasting, trend analysis and anomaly detection, with the judgement to know when a simple model beats a complex one.
• Rigour about data quality , reconciliation across sources, documented definitions, and healthy scepticism about your own numbers.
• AWS, GCP or FinOps certifications.
• Familiarity with agile methodologies and version-controlled analytics workflows (e.g. Git, dbt, CI for data pipelines).
• Strong analytical, communication and collaboration skills, with the ability to interpret complex data, identify optimisation opportunities, and work effectively across cross-functional teams.

Perks and benefits:

• Support of flexible working, including a mix of office and work from home days depending on your role
• Annual Performance Bonus Plan
• The opportunity to work from anywhere for up to 4 weeks per financial year
• Frequent events including sports days, year-end party, hackathon, and trivia
• Casual dress every day

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You will rapidly grow professionally, and immediately experience the impact your work makes on fellow SEEKers and our customers. When you start, you will:

• Be setup for success with our accelerator training program
• Explore two 6-month rotations where you will be embedded into teams of your choice, such as Security, Architecture, Mobile Apps or our internal start-ups
• Learn from the best with one Supervisor for the duration of each rotation who will ensure that you're on track with your career aspirations as well as being paired with a Buddy throughout the rotation to support you daily
• Select a Mentor who will guide you on your SEEK path and have a support network of current and previous SEEK grads who’ll share their experiences
• Be paid $82,000 + super + annual performance bonus
• Be based at our global HQ here in Melbourne

When you finish, the pathways are endless. SEEKers who started as grads are still here a decade later. You'll become a well-rounded, trusted advisor, and as a permanent employee from day one, you'll have access to opportunities across the entire business.

Perks and benefits at SEEK include:

• Annual Performance Bonus Plan
• Support of flexible working, including a mix of office and work from home days depending on your role
• Tailored career development planning (including Education Assistance Program)
• Casual dress – every day

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The Role: Manage a portfolio of Recruiter customers across a tiered client model, achieving quarterly and annual revenue, retention and product adoption targets. Build trusted-advisor relationships with recruitment agency owners and senior decision-makers. Develop client account plans, using data and analytics to identify and reduce clients' ad gaps.

Responsibilities:

• Manage an assigned portfolio of Recruiter customers
• Achieve quarterly and annual revenue, retention and product adoption targets
• Build trusted-advisor relationships with recruitment agency owners and senior decision-makers
• Develop and maintain client account plans
• Use data, analytics and customer insight to identify and reduce clients' ad gaps
• Grow share of wallet and contract value
• Learn and position new commercial models, products and features
• Identify opportunities to deepen engagement across client brands and stakeholder groups
• Re-engage inactive or at-risk customers
• Facilitate product demonstrations, training and client events
• Provide clear customer, competitor and market insight
• Use approved AI tools thoughtfully in day-to-day sales planning and account management

Success in the Role:

• Achieve revenue and L12M growth targets
• Increase product penetration and adoption
• Reduce client ad gaps
• Maintain high-quality SOW and account-plan data
• Deliver strong client engagement and trusted-advisor status

The Team:

• Work alongside a passionate team of Account Executives and Business Development consultants
• Partner with cross-functional stakeholders across Sales Operations, Field Sales, GTM and more
• Contribute to a culture of knowledge sharing, feedback and collective accountability

QUALIFICATIONS: Essential Skills, Experience and Competencies:

• Demonstrated sales or account management experience
• Strong ability to influence senior stakeholders
• Commercially astute with ability to identify opportunities and grow share of wallet
• Comfortable using data, analytics and CRM information
• Able to learn, explain and recommend technology, products and commercial models
• Builds rapport quickly and easily
• Skilled at handling objections and listening actively
• A team player with strong planning, prioritisation and time-management skills

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This is a hands-on technical role focused on optimising costs and strengthening governance to foster a cost-aware culture.

You will work across Engineering, Platform, Operations, and Finance to improve how we understand, forecast, optimise, and govern cloud spend.

You will combine FinOps practices, cloud engineering knowledge, data analysis, and automation to help teams manage spend proactively and maximise the business value of cloud.

Responsibilities:

• Drive cloud cost optimization, including rightsizing, waste reduction, architectural improvements and commitment-based savings opportunities.
• Develop reporting dashboards and actionable insights on cloud spending, cost trends, optimization opportunities, and financial performance.
• Collaborate with Engineering, Operations, Finance, and other stakeholders to align cloud resource usage with business objectives and budgets.
• Participate in architecture and design reviews to ensure cost-efficient solutions are implemented early in the development lifecycle.
• Leverage AI tooling and workflows to automate insight generation and drive FinOps at scale.
• Establish, support and automate recurring FinOps governance policies, processes, and best practices.
• Investigate cost anomalies and fix them so they stay fixed.
• Promote a cost-aware culture at SEEK by delivering FinOps best practice workshops.

Essential skills and experience:

• Bachelor’s degree in computer science, Information Technology, Finance, or equivalent professional experience.
• AWS, GCP, and/or FinOps certifications.
• Proficiency in scripting or coding languages (e.g. Python, Bash).
• Hands-on experience with cloud cost management tools and services (e.g. AWS Cost Explorer, Azure Cost Management, GCP Billing).
• Experience with data analysis tools and building BI dashboards (e.g. Quicksight, Athena, SQL, BigQuery, Looker, Domo, Tableau, etc.).
• Strong analytical and problem-solving skills, with the ability to interpret complex data and identify cost optimization opportunities.
• Proven experience in a FinOps role, with an understanding of cloud cost management and corporate accounting processes (e.g. forecasting, invoicing, chargeback, accruals‚ etc.).
• Ability to communicate effectively and deliver presentations to leaders.
• Open-minded collaborator with a growth mindset and a practical, can-do approach.
• Familiarity with agile methodologies and DevOps practices.

Perks and benefits:

• Support of flexible working, including a mix of office and work from home days depending on your role
• Annual Performance Bonus Plan
• The opportunity to work from anywhere for up to 4 weeks per financial year
• Frequent events including sports days, year-end party, hackathon, and trivia
• Casual dress every day

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As an Outbound Sales Representative, you'll turn customer interest into real conversations and new business. Using behavioural and intent signals, you'll spot when a hirer needs casual or temporary labour and reach out at just the right moment.

Key Responsibilities:

• Engage outbound leads and use thoughtful questioning to validate current hiring need, urgency, frequency and fit for Sidekicker.
• Qualify prospects effectively and build interest by positioning the value of Sidekicker in a way that is relevant to the customer’s hiring context.
• Convert qualified interest into action by supporting account registration, initial setup and first job or shift posting.
• Close sales through clear next steps and strong follow-through, with success ultimately measured through successful customer activation and completed shifts.
• Work across different lead cohorts including adapting your outreach and pitch to the customer pain point.
• Maintain strong CRM and process discipline, including accurate logging of lead type, outcome, next step, objections and qualitative feedback.
• Feed customer insight back into the squad to improve targeting, talk tracks, qualification criteria, proposition and process design over time.
• Collaborate closely with squad leader, ops and analytics to support a high-quality, repeatable sales motion and strong experiment execution.

QUALIFICATIONS:

• Previous experience in outbound phone sales, business development, inside sales or a similar customer-facing commercial role.
• Strong discovery, questioning and objection handling skills, with the ability to influence customers and move conversations toward a clear next step.
• Demonstrated ability to work in a fast-changing environment, adapt quickly and use feedback to improve performance and process.
• Strong written and verbal communication skills and confidence working across phone, email and CRM-based workflows.
• Experience with Salesforce and/or Hubspot is a bonus.
• A customer-centric mindset combined with commercial curiosity and a strong drive to create value.
• Comfortable using technology and moving between systems, tools and products as part of your daily workflow.
• A collaborative working style, with the ability to contribute positively within a cross-functional squad environment.
• Experience in recruitment, talent acquisition, staffing, marketplace sales or related industries is highly regarded but not essential.

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We are looking for a Senior Marketing Associate, Search & AI to join our team. This is a fixed-term role of approximately 10 months, covering maternity leave from November 2026.

The role has two halves. The first is hands-on ownership of SEEK's hirer paid search in Australia and New Zealand. The second is leading the team's AI programme: building the agents, automation and ways of working that take the manual checking, auditing and reporting out of performance media, and helping the wider team adopt them.

Key Responsibilities:

• Own day-to-day management of SEEK's hirer paid search campaigns across AU and NZ, including bid strategy, budget pacing, and ad execution.
• Review performance regularly and keep stakeholders updated on trends and actions.
• Run structured campaign experiments (bid strategies, structure, ad copy, landing pages) from hypothesis to readout, partnering with country marketing and product teams to keep improving account performance.
• Develop and refine keyword and audience strategy using Google Ads, SA360 and competitive tools, turning market signals into account decisions.
• Analyse campaign performance, contribute to team reporting and dashboards, and present clear insights and recommendations to stakeholders.
• Lead the Performance Media AI programme, owning the roadmap, prioritisation and coordination across the team to avoid duplicated work.
• Build and maintain AI agents and automations (e.g. Claude, Glean, Google Ads API/MCP) to streamline campaign audits, quality checks, pacing alerts and reporting, documenting them so they stay useful long-term.
• Help teammates and adjacent marketing teams adopt AI through demos, playbooks and hands-on support, sharing learnings across APAC marketing.
• Work closely with Performance Media, APAC marketing, product and data teams to ensure aligned marketing strategies.
• Keep pace with Google Ads, SA360 and AI tooling developments, bringing useful innovations into the team's ways of working.

The Team: Performance Media team sits within SEEK's APAC Marketing team and is responsible for SEEK's paid search, paid app and app store optimisation across the APAC markets, together with Jora's performance marketing.

Qualifications:

• 4+ years' digital marketing experience, with strong hands-on paid search management.
• Skilled in Google Ads and SA360, with advanced Excel/Google Sheets ability.
• Practical experience using generative AI tools (Glean, Claude, ChatGPT, Gemini) to improve real marketing work, with examples to share.
• Proven track record running complex search campaigns for large brands with sizeable budgets.
• Strong analytical skills, able to turn campaign data into clear insights and recommendations.
• Good understanding of how different marketing channels and customer segments drive business outcomes.
• Sound judgement and decision-making, comfortable testing, learning and pivoting.
• Able to think strategically while executing effectively day-to-day.
• Quick to ramp up on live accounts and deliver results within a fixed-term window.
• Strong stakeholder management skills, able to juggle competing priorities across teams.
• Clear communicator, able to simplify technical/AI concepts and give concise, useful feedback.
• Creative and resourceful, happy to challenge convention to get things done.
• Outcome-driven, detail-oriented, and able to work autonomously under pressure.

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