We’re looking for an experienced Master Plumber to join the team. This is a hands-on opportunity for an accomplished plumber who can independently handle complex residential plumbing work while also serving as a trusted resource and mentor to other members of the plumbing team.

Experience will help set the standard for workmanship, safety, code compliance, troubleshooting, professionalism, and customer service. If you’re ready for a rewarding opportunity where skills and contributions are valued, we’d love to have you join us.

Why Join Ainsley Heating & Air?

• Competitive pay: $28 - $38/hour with weekly pay and incentives
• Steady, year-round residential work
• Opportunity to serve as a key plumbing technical resource
• Strong support from office and field teams
• Ongoing technical and professional development
• Opportunity to mentor and develop other plumbing professionals
• Career growth and advancement opportunities
• A team that values quality, professionalism, and exceptional customer experiences

What You’ll Do

• Diagnose, repair, replace, and install residential plumbing systems.
• Complete plumbing, drain, water heater, piping, fixture, pump, valve, and related service work.
• Independently diagnose and complete complex plumbing jobs.
• Perform work in accordance with applicable plumbing codes, permitting requirements, and manufacturer specifications.
• Serve as a technical resource for other plumbers and provide guidance when needed.
• Evaluate workmanship and identify safety, code, or quality concerns.
• Help maintain high standards for workmanship, safety, professionalism, and customer service.
• Coach, mentor, and provide constructive feedback to other plumbers.
• Lead by example and demonstrate strong technical and customer-service standards.
• Clearly explain diagnoses, recommendations, and repair or replacement options to homeowners.
• Communicate professionally with customers and provide an exceptional service experience.
• Complete accurate service notes, estimates, invoices, photos, and other required documentation.
• Use tablets, mobile applications, and field-service software to manage daily work.
• Work collaboratively with dispatch, customer service, and other team members to keep jobs moving efficiently.

What We’re Looking For

• Extensive residential plumbing service, repair, and installation experience.
• Strong knowledge of plumbing codes, permitting requirements, and residential plumbing systems.
• Ability to independently diagnose and complete complex plumbing work.
• Strong technical troubleshooting and problem-solving skills.
• Ability to coach, mentor, and provide constructive feedback to other plumbers.
• Previous experience providing field leadership or overseeing the work of other technicians preferred.
• Ability to evaluate workmanship and identify safety, code, or quality concerns.
• Strong communication and customer service skills.
• Confidence explaining technical findings and appropriate solutions to homeowners.
• Professional judgment and the ability to lead by example.
• Strong organization and documentation skills.
• Comfortable using tablets, mobile applications, and field-service software.
• Valid driver’s license with an acceptable driving record.
• Active Master Plumbing license as required by applicable state and local regulations.

What Success Looks Like

Success in this role means being someone the team can rely on when plumbing work is complex, a technical challenge needs to be solved, or another plumber needs guidance. You’ll continue producing quality work in the field while helping raise the performance of the team around you. Experience and leadership will help reinforce the standards Ainsley Heating & Air is known for,quality workmanship, professionalism, safety, and exceptional customer care.

Ready for What’s Next?

If you’re an experienced Master Plumber who takes pride in your work, enjoys solving complex problems, and wants the opportunity to make a greater impact through experience and leadership, we want to hear from you.

Join Ainsley Heating & Air and help create extraordinary experiences for customers, the team, and communities.

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Responsibilities:

• Assist in installing HVAC related equipment according to manufacturer's specifications.
• Help design, fabricate, and install various ducts and duct fittings as required.
• Help verify, receive, and load all equipment and materials needed for each job.
• Demonstrate and establish effective working relationships with co-workers and superiors.
• Properly complete all paperwork required for each job.
• Maintain cleanliness of assigned company vehicle.
• Maintain high levels of customer service and satisfaction.
• Perform all tasks and duties in an efficient and safe manner.
• Perform other related duties as assigned or as necessary.

Requirements:

• 1 or more years of HVAC installation experience
• High School Diploma or equivalent
• Ability to be flexible in the work schedule
• Valid, clean driver's license
• Must have the ability to multi-task
• Must have excellent customer service skills
• Must possess knowledge of HVAC systems
• EPA certification
• Must have own hand and power tools

Benefits:

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and paid holidays
• Company-paid life and disability insurance
• Paid training and professional development
• Opportunities for career growth and advancement
• Employee and family discounts on services

The pay for this position is $15 - $18 per hour.

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Responsibilities:

• Provide clear explanations and educate customers about their HVAC systems, offering preventive maintenance tips and energy-saving recommendations.
• Achieve a best-in-class first-time fix rate by accurately diagnosing issues, arriving fully prepared with necessary tools and parts, and effectively completing repairs during the initial service call.
• Respond to service requests within the company's defined time frame.
• Diagnose and troubleshoot HVAC equipment issues, recommending appropriate solutions and discussing options with customers.
• Perform routine maintenance, inspections, and repairs on residential HVAC systems to ensure optimal performance and efficiency.
• Keep track of service vehicle inventory and parts stock, ensuring accuracy and minimizing unnecessary expenses.
• Maintain a perfect safety record by following all safety protocols and guidelines.
• Maintain accurate and up-to-date records of service calls, work performed, and parts used.
• Collaborate effectively with team members, sharing knowledge and assisting colleagues as needed.
• Uphold professional communication and appearance at all times when interacting with customers.
• Maintain a consistent record of punctuality and attendance.

In exchange for your skillset and commitment, we offer:

• Great Pay!
• 401(k) with Company Match
• High-quality, Affordable Medical, Dental, and Vision Insurance
• Health Savings Account with company contributions
• Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance
• Opportunities for growth throughout our Sila Services Family of companies!
• Paid Holidays
• Paid Time Off (PTO) that starts day 1!
• Parental Leave
• Special deals/Discounts on a variety of services and entertainment
• Family & friends discounts on services
• Yearly Performance Reviews

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