You will:

• Share fashion and product knowledge to help customers make decisions.
• Collaborate with your team to provide exceptional service at every step of the customer's journey, including actively promoting our loyalty program (Hello Member).
• Ensure the sales floor and back-of-house areas are well-stocked, organized, and pleasant.
• Provide support during store opening and closing.
• Represent yourself and our brand positively in all interactions with customers.

You will work with a dynamic store team, contributing to an inspirational and welcoming environment. You will also connect with the larger Area team, collaborating across stores to share information and drive success together.

We are looking for individuals with:

• Experience in customer service in fashion, retail, or similar fields (considered an advantage).
• Passion for helping customers and interest in fashion or retail – we will teach you the rest!
• People who thrive in collaborative and dynamic environments.
• Strong communication skills, creativity, curiosity about working with store technology, and a strong desire to learn and develop.
• Flexibility and action-oriented approach.

At H&M Group, we offer attractive benefits, including:

• 25% discount on purchases from H&M for you and a family member.
• Bonus for recommending a friend.
• Private medical services.
• Sports activity card.
• Meal vouchers.
• HIP - Pension supplement program.
• Reward at retirement.
• Loyalty rewards for 10, 15, & 20 years.
• Gift card for newborns.
• Unlimited career opportunities.

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