As a Retail Store Associate at CVS Health, you'll play a meaningful role in our family, working both independently and as part of a team to positively impact the lives of others.

Responsibilities

• Provide differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues.
• Focus on the customer by giving a warm and friendly greeting, maintaining eye contact, and offering help locating additional items when needed.
• Accurately perform cashier duties, handling cash, checks, and credit card transactions with precision while following company policies and procedures.
• Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by the store manager.
• Support opening and closing store activities when needed.
• Provide customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools.
• Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development.
• Embrace and advocate for new CVS services and loyalty programs that support our purpose of helping people on their path to better health.

Required Qualifications

• At least 16 years of age.
• Physical Requirements:
• Remaining upright on the feet, particularly for sustained periods of time.
• Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting.
• Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details.

Preferred Qualifications

• Previous experience in a retail or customer service setting.

Education

• High School diploma or equivalent preferred but not required.

Benefits

• This part-time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well-being of colleagues, including dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Job Data by YubHub.

As a Shift Supervisor, you will be a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through excellent customer service. When there is no manager or Operations Supervisor onsite, you will lead the store staff, ensure smooth store operations, and complete all opening and closing procedures.

Responsibilities

• Management:
• Work effectively with store management and store crews
• Supervise the store's crew by assigning, directing, and following up on activities
• Communicate information effectively to and from store management and crews

• Customer Service:
• Assist customers with questions, problems, and complaints
• Promote CVS customer service culture
• Handle customer relations issues according to company policy and promote a positive shopping experience
• Maintain customer/patient confidentiality

• Merchandise/Presentation:
• Price merchandise
• Stock shelves
• Execute displays, signs, and inventory of weekly, promotional, and seasonal merchandise
• Execute display and maintenance of off-shelf merchandise
• Reset departments following planograms

Requirements

• Deductive reasoning ability, analytical skills, and computer skills
• Advanced communication and supervision skills
• Ability to work a flexible schedule, including early mornings, overnights, and weekends, and to respond to urgent issues

Preferred Qualifications

• Experience as a retail supervisor

Education

• High School diploma or equivalent preferred but not required

Anticipated Weekly Hours

• 25 hours

Time Type

• Part-time

Pay Range

• $16.50 - $24.00

Benefits

• Eligible for dental, vision, wellness resources, employee discounts, and other programs depending on hours worked and eligibility

Job Data by YubHub.