As a Customer Consultant, you will provide demand-oriented advice on our comprehensive range of financial products and build sustainable customer relationships through personal conversations and telephone contact.

Your responsibilities will include:

• Providing independent advice on financial products to customers
• Building and maintaining customer relationships
• Taking responsibility for customer care in your branch
• Working closely and trustfully with your branch team
• Organising your workday independently and being a competent contact person for customers on financial matters

To be successful in this role, you will need:

• Sales talent with a passion for working with people from diverse backgrounds
• A successful commercial education, ideally as a bank clerk, or several years of professional experience, preferably in customer consulting or sales
• High service competence and resilience in everyday work, as well as openness to rapidly changing conditions
• A strong interest in financial topics and economic connections

In return, we offer:

• A secure, permanent, and responsible job in a motivated and helpful team
• A good salary, Christmas and holiday pay, and an attractive performance-related remuneration
• A 38.5-hour week for a balanced work-life balance thanks to our collective bargaining agreement
• Opportunities for part-time work after consultation
• Recognition of our family-conscious personnel policy by the berufundfamilie gGmbH
• Clear career paths and diverse development opportunities

We also offer a wide range of benefits to support your professional and personal needs, including:

• Emotional well-being: counselling in difficult life situations and offers to promote mental health
• Physical fitness: extensive check-up examinations, vaccination offers, and advice on healthy living
• Social networking: support through the pme family service, fitness centre job, flexible working time models, and a comprehensive culture of diversity, equal opportunities, and participation
• Financial security: contribution plans for old-age provision, bank services for employees, company bicycle, or Germany ticket

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