As a Customer and Trading Manager, you will be responsible for the day-to-day running of the store, often being the only manager on site with accountability for the full shop. You will work closely with a small team of managers to ensure the store runs smoothly every day.

Key responsibilities include:

• Working closely with a small team of managers to ensure the store runs like clockwork every day
• Taking responsibility for the day-to-day running of the store, often being the only manager on site with accountability for the full shop
• Working alongside a team to complete all tasks, ensuring customers are served efficiently and safely
• Managing performance and capability, conducting disciplinaries, and ensuring scheduling and pay are accurate
• Helping another store occasionally, where we have close-knit networks of convenience stores

To be successful in this role, you will need:

• Previous line management responsibilities in a fast-paced, operational environment
• Experience of leading a team in a fast-paced, customer-facing environment
• Operational leadership skills, with the ability to take responsibility for store operations in the absence of more senior managers
• A track record of delivering brilliant customer service and coaching colleagues to do the same
• Demonstrated success in meeting or exceeding KPIs

We offer a range of benefits, including:

• Salary from £31,700 pro rata
• Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% discount off at Sainsbury's every Friday and Saturday
• Annual bonus scheme based on our and your performance
• Free food and hot drinks provided for colleagues in all our stores
• Generous holiday entitlement, maternity, and paternity leave
• Pension - we'll match 4-7.5% of your pension contributions
• Sainsbury's share scheme - build up an investment at discounted rates
• Wellbeing support - access to emotional support, counselling, legal, and financial advice
• Colleague networks - link with like-minded people to help fulfil your potential
• Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.

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As a Customer Assistant, you'll provide five-star service, recommend and sell new food products, and drive sales growth. You should be digitally confident, able to work in a high-pressure environment, and be a team player.

Responsibilities:

• Deliver exceptional customer service
• Confidently recommend and sell M&S Food products
• Utilise digital tools to enhance the customer experience
• Contribute to a positive team environment
• Adapt to changing demands of the retail environment

Benefits:

• Competitive salary
• Opportunity for full-time hours during peak periods
• Inclusive organisation with equal opportunities policy

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As a Customer Assistant, you will:

• Deliver outstanding customer service, ensuring customers feel valued and supported
• Maintain a high level of product knowledge, making recommendations and selling our newest food products
• Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
• Contribute to a positive team environment, supporting colleagues and driving sales growth
• Adapt to changing demands, working flexibly across various areas of the store

Due to operational requirements, you may be asked to work up to full-time hours during peak periods.

Salary is not specified.

M&S is committed to creating an inclusive organisation, valuing diversity and equal opportunities.

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As a Customer Assistant, you'll be at the frontline of our retail operations, providing five-star service, recommending products, and driving sales growth. You'll need to be digitally confident, using tools like the Sparks App and in-store devices to enhance the customer experience.

Key responsibilities include:

• Delivering exceptional customer service
• Confidently recommending and selling M&S Food products
• Utilising digital tools to enhance the customer experience
• Working flexibly across various areas of the store
• Contributing to a positive, high-energy team environment

Benefits of working with M&S include:

• Competitive pay
• Opportunities for career development
• Inclusive and supportive work environment

M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers.

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You'll be working through the night, Friday 22:00-06:00 and Saturday 22:00-06:00, and may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

As a Customer Assistant, you'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.

Responsibilities:

• Deliver five-star service at pace
• Utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience
• Contribute to a positive, high-energy environment, where everyone works hard and supports each other
• Adapt to the changing demands of the retail environment

Benefits:

• Competitive salary
• Opportunity to work with a leading retailer
• Flexible working hours

About Us: M&S aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers.

XML job scraping automation by YubHub

As a Customer Assistant, you'll be at the frontline of our operations, providing five-star service, recommending products, and driving sales growth. You should be digitally confident, able to use our digital tools, and thrive in a high-pressure environment.

Responsibilities:

• Deliver exceptional customer service
• Confidently recommend and sell new food products
• Utilise digital tools to enhance the customer experience
• Contribute to a positive team environment
• Adapt to changing demands and work across various store areas

Benefits:

• Competitive salary
• Opportunity to work with a leading retailer
• Flexible working hours

About M&S: We're a UK-based retailer committed to being an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers.

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Responsibilities:

• Deliver exceptional customer service in a high-pressure environment
• Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
• Contribute to a positive team environment and support colleagues
• Adapt to changing demands and work across various areas of the store

Requirements:

• Be at least 18 years old due to health and safety legislation
• Be digitally confident and able to use digital tools
• Be a team player and flexible in your work approach

Working Hours:

• Saturday: 22:00-06:00
• Sunday: 20:00-04:00

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

XML job scraping automation by YubHub

As a Customer Assistant, you'll provide five-star service, recommend and sell our newest food products, and drive growth in sales. You'll be digitally confident, using our digital tools to enhance the customer experience. You'll work collaboratively as part of a team, adapting to changing demands and priorities.

Benefits of working with M&S include:

• Opportunity to work with a leading retailer
• Collaborative and supportive team environment
• Flexible working arrangements

We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll their sleeves up and go again, day in and day out.

XML job scraping automation by YubHub

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

Your responsibilities will include:

• Providing five-star service at pace
• Confidently recommending and selling our newest food products to our customers
• Utilising our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience
• Contributing to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience
• Adapting to the changing demands of the retail environment

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Working hours:

• Sunday 12:00-16:00
• Monday 12:00-16:00
• Thursday 12:00-16:00
• Saturday 12:00-16:00

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You'll be working part-time, Wednesday to Saturday, 18:00-22:00, with potential to work up to full-time hours in the weeks commencing 13th and 20th December.

As a Customer Assistant, you'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.

Your responsibilities will include:

• Providing five-star service at pace
• Utilising our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience
• Contributing to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience
• Adapting to the changing demands of the retail environment and working across various areas of the store

In return, you'll receive benefits including:

• Opportunity to work with a leading retailer
• Flexible working hours
• Digital training and support

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

XML job scraping automation by YubHub

You'll work part-time, Wednesday to Saturday, 18:00-22:00, with potential to work up to full-time hours in the weeks commencing 13th and 20th December.

As a Customer Assistant, you'll:

• Deliver five-star service at pace
• Confidently recommend and sell our newest food products
• Utilise our digital tools, such as the Sparks App and in-store devices
• Contribute to a positive, high-energy environment
• Adapt to changing demands of the retail environment

Benefits of working with M&S include:

• Opportunity to work with a leading retailer
• Flexible working hours
• Digital training and tools

We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll their sleeves up and go again, day in and day out.

XML job scraping automation by YubHub

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

As a Customer Assistant, you will:

• Deliver five-star service at pace
• Confidently recommend and sell our newest food products to our customers
• Utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience
• Contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience
• Be flexible and adapt to the changing demands of the retail environment

Hours of work:

• Wednesday 18:00-22:00
• Thursday 18:00-22:00
• Friday 18:00-22:00
• Saturday 18:00-22:00

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

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