The Operations Manager is a member of the Store Management team and fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.

Responsibilities

• Overall store management, supervision, and policy implementation
• Sales and inventory management
• Employee staffing, training, and development
• Financial management
• Customer service leadership

Essential Functions

1. Management

• Lead others and work effectively with store crews
• Supervise, assign and direct activities of the store’s crew
• Effectively communicate information to store crew and supervisors in an open and timely manner
• Support Store Manager with action plans for operational and service improvement

1. Customer Service

• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture (greet, offer help, and thank)

Requirements

• Deductive reasoning ability, advanced analytical skills and computer skills
• Advanced communication skills, leadership, supervision, and influencing skill
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail manager or supervisor

Education

• High School diploma or equivalent preferred but not required

Benefits

• Medical, dental, and vision coverage
• Paid time off
• Retirement savings options
• Wellness programs

Pay Range

$20.00 - $34.00

Job Data by YubHub.

As a Retail Store Associate at CVS Health, you'll play a meaningful role within the CVS Health family. You'll provide differentiated customer service, accurately perform cashier duties, maintain the sales floor, and support opening and closing store activities.

Responsibilities

• Provide exceptional customer service by anticipating customer needs and resolving potential service issues
• Accurately handle cash, checks, and credit card transactions
• Maintain the sales floor by restocking shelves, checking in vendors, and updating pricing information
• Support opening and closing store activities
• Assist pharmacy personnel when needed
• Embrace and advocate for new CVS services and loyalty programs

Requirements

• At least 16 years of age
• Ability to remain upright on feet for sustained periods
• Ability to lift and exert up to 35 lbs of force occasionally
• Visual acuity to perform activities such as viewing a computer terminal

Preferred Qualifications

• Previous experience in a retail or customer service setting

Education

• High School diploma or equivalent preferred but not required

Anticipated Weekly Hours

• 20 hours per week

Time Type

• Part-time

Pay Range

• $15.00 - $22.00 per hour

Job Data by YubHub.

As a Shift Supervisor at CVS Health, you'll be a key leader supporting the store management team in driving store execution and performance while building consumer loyalty through excellent customer service.

Responsibilities

• Management:
• Work effectively with store management and store crews
• Supervise the store's crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews

• Customer Service:
• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality

• Merchandise/Presentation:
• Price merchandise
• Stock shelves
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
• Execute the display and maintenance of off-shelf merchandise
• Reset departments following POGs

Requirements

• Deductive reasoning ability, analytical skills and computer skills
• Advanced communication skills and supervision skills
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail supervisor

Education

• High School diploma or equivalent preferred but not required

Benefits

• Comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources

Job Data by YubHub.