You will manage and provide oversight on all aspects of profit, customer, people, merchandising, and operations in your store, partnering with various cross-functionals to exceed targets.

Key responsibilities include:

• Driving revenue and exceeding targets
• Leading by example and validating the quality of the in-store customer experience
• Managing inventory, order fulfillment, and store organization
• Ensuring positive customer experience and promoting services offerings
• Monitoring assortment performance and determining action steps to improve sell-through
• Building healthy relationships with employees and establishing a positive and engaging work environment

Requirements:

• Experience in high-volume retail environment
• Financial management experience with success in driving top-line sales and controlling expenses
• Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent
• Demonstrated understanding of service excellence in a consumer environment
• Excellent communication skills

Benefits:

• Comprehensive medical, dental, and mental health coverage
• Paid time off – inclusive of vacation and sick days
• 4 months of 80% parental leave salary top-up and personalized return to work plans
• Monthly retail bonus program
• Equity program – own a piece of the company and share in our growth
• Generous product discount!

This role currently has a base pay range of $85,000 - $100,000 per annum based on a candidate’s experience and qualifications.

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Responsibilities:

• Provide exceptional customer service
• Stay current on fashion trends and product knowledge
• Support in-store sales, phone sales, and BOPIS
• Maintain organizational integrity of back-of-house and display inventory
• Participate in identifying and escalating opportunities, gaps, risks, and roadblocks

Requirements:

• Ability to connect with customers in an authentic and warm way
• Strong verbal communication skills and active listening
• Ability to learn and retain product knowledge
• Critical thinking and problem-solving skills
• Attention to detail and organized working style

Perks:

• 40% employee discount
• Contract completion bonus and Mejuri credit
• Monthly retail bonus program
• Competitive wages and additional incentives
• Opportunity for permanent employment based on performance and business needs

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Responsibilities:

• Provide exceptional customer service and ensure a positive customer experience
• Lead by example and validate the quality of the in-store customer experience
• Maximize results and achievement of Key Performance Indicators (KPIs)
• Participate in inventory management, order fulfillment, and store organization
• Support in maintaining organizational integrity of the back of house
• Proficient in using point-of-sale systems, inventory management software, and other retail technology
• Participate in onboarding, assessing, and engaging with store team members

Requirements:

• Experience in a high-volume retail environment
• Adaptable with the ability to think creatively and quickly
• Excellent organization and analytical skills
• Critical thinking ability
• Physical requirements: Ability to stand for 8 hours, lift up to 50 lbs
• Must be able to work evenings, weekends & holidays

Benefits:

• Paid sick days
• Monthly retail bonus program
• Regular feedback via performance reviews
• A robust in-house retail learning program
• Generous product discount

Salary: $24 - $26 per hour

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