You'll work varied shifts including Sundays from 16:30-20:30, Mondays from 18:00-22:00, and Saturdays from 18:00-22:00. Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

As a Customer Assistant, you'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest.

Key responsibilities:

• Deliver five-star service at pace
• Utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience
• Contribute to a positive, high-energy environment, where everyone works hard and supports each other
• Adapt to the changing demands of the retail environment and work across various areas of the store

Benefits:

• Opportunity to be part of a leading retailer
• Flexible working hours
• Digital training and tools

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

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Working Hours:

• Sunday: Off
• Monday: 11:00-19:00
• Tuesday: 11:00-19:00
• Wednesday: 11:00-19:00
• Thursday: 11:00-19:00
• Friday: Off
• Saturday: 11:00-19:00

Additional Requirements:

• Due to operational requirements, you may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
• This role involves working early mornings, so applicants must be over 18 years old.

Key Responsibilities:

• Maintain flexibility to work across the store as needed.
• Use digital tools confidently to track deliveries and manage stock efficiently.
• Collaborate as a team player, supporting colleagues across the store.
• Adapt quickly to changing demands, including early morning deliveries and late stock shifts.

Benefits:

• Opportunity to work with a well-established retail brand.
• Flexible working hours.
• Chance to develop skills in operations and retail management.

About Marks & Spencer: Marks & Spencer aims to lead the industry into a greener, speedier, more inspiring digital era through business transformation and innovative retail experiences.

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As a Customer Assistant - Service, you will work across the store to serve customers in a fast-paced environment with clear routines and timed activities. You will be trained to support various parts of the store, making this a great role for a team player who is ready to help wherever needed.

Responsibilities:

• Provide excellent customer service
• Work effectively in a busy, structured environment
• Be comfortable using equipment safely and following processes
• Support customers and resolve their queries

Benefits:

• Generous holiday entitlement
• 15% discount in Morrisons supermarkets and convenience stores
• Additional 10% discount card for a friend or family member
• Career progression and development opportunities
• Subsidised in-store cafe or shop floor ranges
• Free parking
• Competitive pension and life assurance
• Healthcare and wellbeing benefits, including Aviva Digital GP
• MyPerks with discounts at high street shops, cinemas, and gyms
• Optional payroll charity donations
• Family-friendly policies, including 26 weeks maternity and adoption leave

Requirements:

• Helpful and friendly approach
• Enjoy staying active and being hands-on
• Ability to work well in a busy environment
• Comfortable using equipment safely
• Passionate about putting customers first

What Morrisons Offers:

• Competitive salaries
• Rewarding success with recognition awards
• Colleague discounts on Morrisons shopping and other retailers
• At least 28 days of holiday per year pro-rata
• Competitive pension scheme
• Life assurance scheme
• Access to discount and cashback offers from over 1,500 retailers
• Flexible benefits, including holiday buy scheme and payroll giving
• Healthcare cash plan
• Wellbeing support with Vita Health and Aviva Digital GP

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You'll work early mornings, Tuesdays, Wednesdays, Fridays, and Saturdays from 04:00-09:00, with potential to work up to full-time hours in the weeks commencing 13th and 20th December.

As a Customer Assistant, you'll:

• Deliver five-star service at pace
• Confidently recommend and sell our newest food products
• Utilise digital tools to enhance the customer experience
• Contribute to a positive, high-energy environment
• Adapt to changing demands of the retail environment

Requirements include being 18+, digitally confident, and able to work flexibly.

M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers.

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• Completing checks to ensure the van is roadworthy, clean, and organised, and that customers' shopping is secure before setting off
• Following planned routes and driving safely in various locations, traffic, weather, and road conditions
• Moving containers weighing up to 15kg and delivering shopping to a variety of properties, which may include steps, lifts, or longer walks from the van
• Communicating effectively with customers, including keeping them informed of any delays, dealing with customer queries, and any changes to their order
• When not out making deliveries, you may need to help across the store as needed

To be successful in this role, you will need:

• To be friendly and welcoming, with a genuine enthusiasm for helping customers and taking pride in providing the best doorstep experience
• To be comfortable driving a larger vehicle safely in different locations, from busy residential streets and city centres to narrow country lanes
• To be comfortable working in a fast-paced, physical, and high-energy environment, including repeatedly moving shopping containers weighing up to 15kg
• To be able to use initiative, solve problems, and make safe decisions while out on the road
• To enjoy both working independently and thriving as part of the wider store team
• To be flexible and willing to work across the store and take on new challenges
• To be open to learning, developing, and trying new things to improve the service
• To be confident in learning to use route and delivery technology

We offer our colleagues a wide range of rewards and provide competitive benefits, including:

• Discount card – 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday
• Holiday entitlement – based on the hours you work
• Enhanced Family Leave – Maternity, Paternity, Adoption, and more
• Pension and life cover – we'll match between 4-7.5% of your pension contributions and up to 6x life cover
• Sainsbury's share schemes – buy Sainsbury's shares at discounted prices
• Other Retail savings – discounts on eating out, holidays, and at other retailers
• Physical wellbeing – cycle to work and bike rental schemes, reduced price gym access, and Health/Dental cash plans
• Mental wellbeing – 24/7 access to our Employee Assistance Programme and Online wellbeing platform
• Financial support – interest-free season ticket loans, Pay advance, affordable loans, and savings directly from your pay and financial wellbeing resources

Job Information:

• ID: 400088446
• Job Category: Drivers
• Posting Date: 10/18/2026, 01:10 AM
• Location: Sainsbury's Supermarkets Ltd, South Woodham Ferrers, Essex, CM3 5QP, GB
• Contract Type: Permanent
• Contract Hours Per Week: 18
• Availability Window: Wednesday (16:00-21:00), Thursday (16:00-22:00), Friday (15:00-23:00), Saturday (15:00-23:00)

Important Checks:

• You must be over 18 years old and have held a full UK/EU driving licence for at least 12 months with no more than 6 points on it
• You will complete an online driving risk assessment as part of your interview and, if you're successful, there'll be a driving assessment when you join us
• You must have Right to Work eligibility in the UK
• Sainsbury's has created a safer driving environment by installing in-cab AI cameras that monitor driver behaviour and help ensure compliance with road laws and defensive-driving standards to protect drivers and other road users

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Key responsibilities:

• Deliver exceptional customer service in a fast-paced environment
• Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
• Work collaboratively as part of a team to drive sales growth and achieve customer satisfaction
• Adapt to changing demands and priorities in a dynamic retail setting

Requirements:

• Be at least 18 years old due to health and safety regulations
• Be digitally confident and comfortable using technology to support customers
• Possess excellent communication and interpersonal skills

Benefits:

• Competitive salary
• Opportunity to work with a well-established and reputable retailer
• Collaborative and supportive team environment

M&S aims to be an inclusive organisation, committed to diversity and equal opportunities.

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