As a Graduate Pharmacovigilance Associate at ICON, you will support the safety monitoring and reporting of pharmaceutical products.

Responsibilities

You will take responsibility for pharmacovigilance and drug safety deliverables, applying your skills to ensure quality and efficiency. Key responsibilities include:

• Supporting the collection, review, and processing of adverse event data in accordance with pharmacovigilance regulations and company procedures.
• Assisting in the preparation and submission of safety reports to regulatory authorities and stakeholders.
• Collaborating with cross-functional teams to ensure timely and accurate communication of safety information.
• Contributing to the development and maintenance of pharmacovigilance documentation, including standard operating procedures and safety management plans.
• Participating in training and development activities to gain a deeper understanding of pharmacovigilance practices and regulatory requirements.

Your Profile

You will bring relevant pharmacovigilance and drug safety experience, along with the following qualifications and skills. Required qualifications and experience:

• Bachelor's degree in pharmacy, life sciences, or a related field.
• Strong attention to detail and organisational skills, with the ability to manage multiple tasks and prioritise effectively.
• Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment.
• Basic understanding of pharmacovigilance principles and regulatory guidelines is desirable but not required; relevant training will be provided.
• Proficiency in Microsoft Office applications, with good analytical and problem-solving skills.
• Willingness to travel as required (approximately 10%).

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance-related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

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The Payments Performance Strategist, LatAm, will lead data-driven discussions with existing and prospective LatAm merchants on optimisation strategies across various areas, including card network costs, acceptance, fraud, and cross-border flows. Initially, the focus will be primarily on the Mexican market.

Responsibilities

• Lead discussions with existing and prospective LatAm merchants, and provide the Sales team with tools and training to lead discussions with merchants and prospects.
• Serve as both an internal and merchant-facing expert on payment optimisation strategies in LatAm.
• Gather and build on Stripe's wide-ranging payments expertise to create LatAm optimisation narratives/tools supported by rigorous analysis.
• Use existing tools to deploy sophisticated optimisation playbooks and analyses across Stripe's LatAm customer portfolio.
• Synthesise and relay customer feedback and findings to inform Stripe's product roadmap.
• Provide feedback on tools and playbooks to help continuously improve self-serve offerings.

Requirements

• 7+ years of experience in payments or operations at a leading technology company, or consultancy in the payments industry, with a focus on the LatAm market.
• Understanding of e-commerce payments, card-based payments processing, and optimisation strategies.
• Proven ability to build collaborative working relationships with cross-functional teams.
• Ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment.
• Proven ability to be a self-starter capable of driving business results without significant supervision.
• Experience presenting directly to merchants.
• Serve as a subject matter expert providing both internal and customer-facing advisory in the payments domain.
• Develop optimisation playbooks and stay updated on industry best practices and Stripe innovations.
• Excellent verbal and written communication skills.
• Strong data processing, organisational, and analytical skills.
• Language proficiency in Spanish.

Preferred Requirements

• Experience with SQL, dashboard building, modelling, or reporting.
• Understanding of card network rules and regulations, local payment methods, and the regulatory environment (PSD2/PSD3).
• Experience presenting to senior business leaders.

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