{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/city/causeway-bay/"},"x-facet":{"type":"city","slug":"causeway-bay","display":"Causeway Bay","count":2},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_2c65de71-33a"},"title":"Customer Service Officer","description":"<p>We are currently seeking a high calibre professional to join our team as a Customer Service Officer.</p>\n<p>In this role you will:</p>\n<ul>\n<li>Drive engaging beyond banking services (incl. partner services, customer events &amp; gamifications) and provide basic hospitality support in meeting areas.</li>\n<li>Welcome customers, understand their needs, manage branch traffic, and direct them to the right service channel, colleague, or specialist counter.</li>\n<li>Support customers to use self-service and digital tools (e.g., kiosks/digital directory, mobile app) to complete requests efficiently.</li>\n<li>Handle general customer enquiries on products, promotions and rewards; explain how to earn and redeem rewards.</li>\n<li>Promote bank offers, campaigns and mobile app features based on customer needs</li>\n<li>Support basic wealth and investment-related enquiries and guide customers to relevant digital wealth tools or specialists where relevant.</li>\n<li>Identify service opportunities and make referrals to Relationship Managers and specialist teams.</li>\n<li>Manage branch merchandise display and maintain high standards of presentation across customer areas</li>\n<li>Back up counter-based customer service if needed, including assisting customers with accessibility needs.</li>\n</ul>\n<p>To be successful you will need:</p>\n<ul>\n<li>Secondary school graduate with a pass in 5 subjects for HKCEE or HKDSE including Math, Chinese or English, equivalent or above preferred</li>\n<li>Good interpersonal and communication skills with fluency in Cantonese and English. Mandarin is a definitive advantage.</li>\n<li>Flexible and willing to work daytime shifts on weekends and public holidays as required (Branch Operating Hours for reference: Mon-Sat; 9:00 - 19:00, Sun: 12:00-19:00)</li>\n<li>Customer centric mindset with commitment to deliver quality service</li>\n<li>Self-motivated and adaptable to a service environment</li>\n<li>Digital savvy with the ability to assist customers to use digital/self-service channels (e.g., mobile app, kiosks, e-forms) and adapt quickly to learn new systems.</li>\n<li>Customer service experience preferred</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://portal.careers.hsbc.com/careers/job/563774612203973","directApply":true,"hiringOrganization":{"@type":"Organization","name":"HK Business","sameAs":"https://portal.careers.hsbc.com","logo":"https://logos.yubhub.co/portal.careers.hsbc.com.png"},"x-apply-url":"https://portal.careers.hsbc.com/careers/job/563774612203973","x-work-arrangement":null,"x-experience-level":null,"x-job-type":null,"x-salary-range":null,"x-skills-required":["Cantonese","English","customer service","digital literacy"],"x-skills-preferred":["Mandarin"],"x-benefits":[],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-11-03T23:04:05.882Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Causeway Bay, Hong Kong Island"}},"occupationalCategory":"Customer Service","industry":"Finance","skills":"Cantonese, English, customer service, digital literacy, Mandarin"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_12dd8137-6c4"},"title":"Retail Artist","description":"<p>As a Retail Artist at Charlotte Tilbury, you will drive sales targets through exceptional artistry and outstanding customer service.</p>\n<p>You will consistently promote the Tilbury Touch and exceptional customer service, assist with maintaining required stock levels, and create brand awareness through sharing and demonstrating strong product knowledge.</p>\n<p>You will report to the Assistant Business Manager/Business Manager and work in a fast-paced, dynamic environment.</p>\n<p>Responsibilities include:</p>\n<ul>\n<li>Promoting the Tilbury Touch and exceptional customer service</li>\n<li>Maintaining required stock levels, including stock counts, rotation, and timely replenishment</li>\n<li>Supporting counter events and new product launches</li>\n<li>Creating brand awareness through sharing and demonstrating strong product knowledge</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Experience in the beauty industry</li>\n<li>Strong interest in the cosmetic industry</li>\n<li>Make-up certificate(s) is a plus</li>\n<li>Good command of English, Cantonese, and Mandarin</li>\n<li>Willingness to take on new challenges, strong team player, proactive and self-motivated</li>\n</ul>\n<p>Benefits include:</p>\n<ul>\n<li>2 days of day off leave every week</li>\n<li>Free products</li>\n<li>Employee shopping discounts</li>\n<li>13th month salary</li>\n<li>Attendance allowance</li>\n<li>Newcomer introduction bonus</li>\n<li>17 days of public holidays</li>\n<li>Up to 15 days of paid annual leave</li>\n<li>18 weeks of paid maternity leave</li>\n<li>4 weeks paid paternity leave</li>\n<li>3 days of paid marriage leave</li>\n<li>Birthday holiday</li>\n<li>Medical benefits and dental coverage</li>\n<li>Good prospect of promotion opportunities</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://jobs.workable.com/view/93Nrqbnfr4CyaQawZEEUcd/retail-artist-in-causeway-bay-at-charlotte-tilbury","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Charlotte Tilbury"},"x-apply-url":"https://jobs.workable.com/view/93Nrqbnfr4CyaQawZEEUcd/retail-artist-in-causeway-bay-at-charlotte-tilbury","x-work-arrangement":null,"x-experience-level":null,"x-job-type":"full-time","x-salary-range":null,"x-skills-required":["beauty industry experience","cosmetic industry knowledge","make-up certificate","English","Cantonese","Mandarin"],"x-skills-preferred":[],"x-benefits":["health_insurance","dental","paid_leave"],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2022-04-27T09:23:42.000Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Causeway Bay, Hong Kong Island"}},"employmentType":"FULL_TIME","occupationalCategory":"Retail","skills":"beauty industry experience, cosmetic industry knowledge, make-up certificate, English, Cantonese, Mandarin"}]}