{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/city/casper/"},"x-facet":{"type":"city","slug":"casper","display":"Casper","count":1},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_c9bdccbc-d71"},"title":"Customer Service (Seasonal)","description":"<p>We are seeking individuals who enjoy helping others to provide high-quality customer service to clients of Five Star Solutions. This seasonal role involves answering telephone calls from customers inquiring about goods and services, particularly related to seasonal holiday ordering.</p>\n<p>This is a remote, Bring Your Own Device (BYOD) position, requiring a secure, reliable, and dedicated high-speed internet connection and a suitable workspace.</p>\n<p><strong>Qualifications:</strong></p>\n<ul>\n<li>Previous 3-6 months of customer service or customer support experience preferred</li>\n<li>Previous 3-6 months of call center or office background experience a plus</li>\n<li>Basic computer skills</li>\n<li>Quick learner, able to work independently</li>\n<li>Strong phone and verbal communication skills, along with active listening</li>\n<li>Must be 18 years of age</li>\n<li>A background check will be required</li>\n</ul>\n<p><strong>Responsibilities:</strong></p>\n<ul>\n<li>Manage large volumes of inbound or outbound calls efficiently</li>\n<li>Address customer questions and concerns across multiple communication channels</li>\n<li>Follow communication scripts when handling different topics</li>\n<li>Identify customers&#39; needs, clarify information, research, and provide solutions or alternatives</li>\n<li>Access company and client resources to accurately handle calls</li>\n<li>Seize opportunities to upsell products</li>\n<li>Switch between tasks without losing efficiency or composure</li>\n<li>Maintain punctuality and attendance at all scheduled times</li>\n<li>Remain positive and professional in all customer interactions</li>\n<li>Flexibility to cross-train as requested</li>\n</ul>\n<p><strong>Bring Your Own Device (BYOD) Requirements:</strong></p>\n<ul>\n<li>Provide your own equipment and workspace</li>\n<li>Verified internet service (secure, reliable, and dedicated high-speed)</li>\n<li>Established dedicated work area</li>\n<li>Hardware/software requirements:</li>\n<li>Processor: Intel Core i5-8250U Series or greater</li>\n<li>Memory: 8GB on Windows 10 or higher 64 bits</li>\n<li>Screen Resolution: 1280x768 or higher, 1 monitor required (dual monitors preferred)</li>\n<li>USB headset</li>\n<li>Up-to-date antivirus software and enabled firewall</li>\n</ul>\n<p><strong>Additional Information:</strong> Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_c9bdccbc-d71/","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Five Star Solutions","sameAs":"https://getfivestar.com","logo":"https://logos.yubhub.co/getfivestar.com.png"},"x-apply-url":"https://jobs.lever.co/getfivestar/a107210a-715c-4f0f-a036-102a756b34b1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply","x-work-arrangement":"remote","x-experience-level":null,"x-job-type":"Seasonal","x-salary-range":"USD 15-15 per-hour-wage","x-skills-required":["customer service","communication","basic computer skills","active listening","problem-solving"],"x-skills-preferred":["call center experience","office background"],"datePosted":"2026-10-24T13:57:29.629Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Casper, Wyoming"}},"jobLocationType":"TELECOMMUTE","occupationalCategory":"Customer Service","industry":"Other","skills":"customer service, communication, basic computer skills, active listening, problem-solving, call center experience, office background"}]}