As a Retail Partner Manager, you will be responsible for managing retailers who have signed on to join the platform. Your responsibilities will include:

• Driving key business insights and recommending scalable growth strategies
• Implementing new operational processes
• Managing client needs
• Project and program managing key internal and external stakeholders
• Selling new offerings and opportunities

You'll join the Retail Business Development team, a pivotal group within Instacart that spearheads the development and deepening of our partnerships with retailers across North America.

To be successful in this role, you will need:

• 5-7 years of previous account management experience; MBA preferred, but not required
• Excellent communication skills with the ability to distill complex issues
• Experience with large data sets and ability to extract business insights from analysis
• Strong analytical skills
• Comfort with ambiguity and a rapidly evolving business landscape
• Solid stakeholder management skills, both for internal and external stakeholders
• Quick communication response times
• Ability to manage across functions and present to leadership
• Creative and structured problem-solver

Preferred qualifications include:

• Experience in negotiating sophisticated deals with retail, CPG or other commerce-based partnerships to drive revenue
• High level of overall business acumen and understanding of a variety of partner business models
• Inventive self-starter and creative problem solver who can manage multiple time-sensitive projects simultaneously and hit deliverables with minimal direction
• Outstanding deck and presentation skills and ability to create succinct and structured presentations capable of engaging executive-level stakeholders
• Excellent project management, communication, and analytical skills
• Thrives in ambiguity and can chart a course with limited direction

In terms of compensation, this role offers a base pay range of CAN$158,000-$166,500 CAD, depending on the candidate's experience and skills. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants.

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At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community.

Why this role is on the menu

We are looking for a seasoned Oracle Fusion ERP Technical Analyst to join our Financial Systems team and accelerate a portfolio of Order-to-Cash (O2C), Record-to-Report (R2R) and Procure to Pay (P2P) transformation initiatives. In this role you will own the design, development, and delivery of custom reports, data integration interfaces, document templates, and REST/SOAP API solutions within Oracle Fusion Cloud , enabling finance and cross-functional stakeholders to operate with greater speed and accuracy.

What you'll cook up in your first year

Reporting & Analytics

• Finance reporting requirements are met through a production-ready Oracle BIP library: data models, RTF templates, and scheduled bursting jobs are built and maintained, and parameterized BIP reports are exposed as REST endpoints for programmatic access by external systems and dashboards.
• Business Intelligence Cloud Connector (BICC) extracts are configured and maintained for data warehouse integration and downstream analytics, giving finance stakeholders scalable, reusable access to financial data.

Document Customization

• External-facing document templates, including Invoices, Credit Memos, Statements, and Purchase Orders, are designed and customized using RTF and XML Publisher, with corporate branding, conditional logic, and dynamic data sections applied to meet audit and customer experience standards.
• Sub-templates and style templates are built and maintained to enforce consistent formatting across the full document library, reducing one-off customization work.

Data Integration & FBDI

• File-Based Data Import (FBDI) templates and automation scripts are production-ready for bulk data loads across AR, AP, GL, and other Fusion modules, and inbound/outbound interface files (CSV, XML, JSON) are built and maintained for integrations with billing platforms, collections tools, and third-party financial applications, with load errors troubleshot, data mappings validated, and interface specs documented.

API & Systems Integration

• REST and SOAP API integrations are live between Oracle Fusion and systems including Billing Platform, HighRadius, Workiva, and FloQast, designed and implemented using Oracle Integration Cloud (OIC) and BIP-generated endpoints, with reusable integration patterns for inbound and outbound data flows aligned to CTO org architecture and API governance standards.

Transformation Project Support

• O2C, R2R, and P2P transformation workstreams have clear technical specifications, with solutions documented in Confluence, development tasks tracked in Jira, and accurate status updates delivered to executive stakeholders through steerco and roadmap planning cycles.

The secret ingredients we're looking for

Must-have pantry staples (Minimum Qualifications)

• 5+ years of hands-on Oracle Fusion Cloud technical development experience.
• Deep expertise in Oracle BIP: data models, RTF templates, XML Publisher, parameter-driven reports, and bursting.
• Proven experience building FBDI templates across multiple Fusion modules (AR, AP, GL, FA, or similar).
• Strong BICC configuration and data extraction experience for analytics and data warehouse use cases.
• Experience designing and customizing Oracle Fusion invoice templates and other external-facing transactional documents using RTF and XML.
• Proficiency with XML, XSLT, and XPath for document and data transformation.
• Hands-on experience with Oracle Integration Cloud (OIC) or equivalent middleware for REST/SOAP API development.
• Strong written communication skills , comfortable producing technical specs, interface docs, and steerco-ready summaries.

Optional garnishes (Preferred Qualifications)

• Oracle Fusion Cloud certification (Technical or Financials track).
• Experience integrating Oracle Fusion with Workday, HighRadius, Workiva, FloQast, or billing/collections platforms.
• Familiarity with enterprise architecture frameworks and solution design documentation.
• Exposure to BI Catalog management and OTBI reporting.
• Experience with Oracle Smart View for Office for ad-hoc financial analysis and reporting.
• Knowledge of Oracle Financial Reporting Studio (FRS) for building formatted financial statements.
• Familiarity with Financial Data Integration (FDI) for managing data load rules, mappings, and data management workflows (nice to have).
• Exposure to Oracle Visual Builder Cloud Service (VBCS) for building lightweight web UIs or extending Oracle Fusion applications.
• Experience in a high-growth, fast-paced technology company.
• Prior involvement in large-scale ERP transformation, module implementation, or re-platforming projects.

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At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community.

Why this role is on the menu

Instacart Business (inclusive of Instacart Health) is scaling fast, and our commercial teams, leadership, and external partners need reliable, high-quality data to keep pace with it. We're hiring a Business Insights Lead to own this end to end , building the reporting infrastructure, analytical frameworks, and insights delivery that turn raw data into decisions.

What you'll cook up in your first year

• A reporting system GTM leaders trust: partner-level insights and dashboards that give every leader timely, accurate visibility into business performance without having to ask for it.
• An external partner reporting program running like clockwork: clear frameworks, reliable delivery cadences, and consistent data quality across every partner-facing output.
• A track record of surfaced opportunities: deep-dive analyses that diagnosed performance gaps and pointed the business toward real, actionable growth across Instacart Business and Health.
• Recurring analytical programs , retention, cohort analysis, pipeline health , running on their own and tracking the metrics that matter most to commercial success.
• A stronger analytics foundation for the business: closed gaps in reporting coverage, scalable self-service tools, and cross-functional partnerships that make the underlying data infrastructure work harder for everyone.

The secret ingredients we're looking for

This role calls for someone who's equally comfortable building analytical infrastructure and telling the story behind the numbers , an operator who can move from a SQL query to a stakeholder-ready narrative without losing rigor along the way.

Must-have pantry staples (Minimum Qualifications)

• 5+ years of experience in analytics, business intelligence, or insights, including 2+ years in a B2B, commercial, or GTM-facing context.
• A track record of owning end-to-end reporting programs , from data sourcing and modeling to delivery and stakeholder communication.
• Strong proficiency in SQL and at least one BI/visualization tool (e.g., Tableau, Looker, Mode).
• Experience building and maintaining recurring, full business-line reports and analytical frameworks at scale.
• Strong communication skills , able to frame analytical findings clearly and influence decision-making across cross-functional partners and leadership.
• Familiarity with sales performance metrics, pipeline tracking, and customer retention frameworks.
• Comfortable operating in a fast-paced, ambiguous environment where priorities evolve and business context matters as much as technical skill.

Optional garnishes (Preferred Qualifications)

• Experience in a technology, marketplace, or B2B sales environment.
• Familiarity with CRM data (e.g., Salesforce) and how it connects to downstream reporting and analytics.
• Experience building or contributing to external partner-facing reporting programs.
• A track record of turning ambiguous problem statements into clear, scalable analytical outputs.

Benefits

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location.

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As a Growth Media Marketing Manager, Paid Search, you will be responsible for managing paid search campaigns across Google Ads and Microsoft Ads, driving reliable new customer acquisition at scale, and maintaining precision in day-to-day execution.

What you'll cook up in your first year

• Execute paid search campaigns with accuracy and consistency, driving reliable new customer acquisition at scale across multiple accounts simultaneously.
• Manage multi-million dollar monthly budgets with precision, maintaining spend alignment and campaign efficiency across all accounts.
• Continuously optimize and maintain large-scale campaign structures, including keyword management, bid strategies, ad copy, landing pages, and audience targeting.
• Track, analyze, and present campaign performance on a regular cadence, surfacing insights proactively and identifying and resolving campaign health issues.
• Support A/B tests and marketing experiments with Data Science, Analytics, and Product teams.

The secret ingredients we're looking for Must-have pantry staples (Minimum Qualifications)

• 3-6 years of hands-on experience managing paid search campaigns directly within Google Ads and Microsoft Ads platforms.
• Experience managing large paid search budgets, with exposure to programs involving $5M+ in monthly spend preferred.
• Strong analytical skills with demonstrated experience optimizing toward performance metrics such as CPA, ROAS, ROI, LTV, and CAC.
• Proficiency in Excel or Google Sheets for performance analysis, budget tracking, and reporting.
• Proven ability to follow detailed operational processes and SOPs with consistency, accuracy, and a high attention to detail.
• Strong written and verbal communication skills, with experience presenting performance insights and updates to internal stakeholders.
• Bachelor's degree in Marketing, Business, Economics, or a related field, or equivalent practical experience.

Optional garnishes (Preferred Qualifications)

• Experience working within a structured, process-driven in-house marketing team or agency environment managing enterprise-scale SEM programs.
• Familiarity with marketing measurement, attribution methodologies, and incrementality testing frameworks.
• Experience supporting or collaborating on A/B experiments alongside analytics or data science teams.

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As the Engineering Manager for the Service Platform team, you will lead the group responsible for Instacart's core deployment and release engineering systems, including our canary infrastructure and end-to-end deployment tooling. This platform is foundational to the reliability of every service at Instacart, and your work will directly shape how developers safely, confidently, and efficiently ship code.

You will partner closely with product, infrastructure, and service teams to define and evolve a platform that enables fast iteration without compromising reliability. We are looking for a product-focused engineering manager with a strong interest in developer experience and internal tools, who can guide the team in building intuitive, scalable, and highly resilient systems.

Responsibilities

• Lead the group responsible for Instacart's core deployment and release engineering systems
• Partner with product, infrastructure, and service teams to define and evolve the platform
• Guide the team in building intuitive, scalable, and highly resilient systems
• Set the vision, drive execution, and ensure that Instacart engineers have world-class tools to deploy, validate, and monitor their services

Requirements

• Bachelor's degree in Computer Science, a related field, or equivalent practical experience
• 2+ years of experience leading and managing people with an emphasis on getting deep into details on designing, analyzing, and troubleshooting large-scale distributed systems
• 7+ years of experience with software development in one or more programming languages
• Proven track record of launching and shipping high-impact products

Preferred Qualifications

• Strong communication skills and ability to contextualize problems across various audiences
• Skilled at navigating ambiguity and involving the right stakeholders to address issues efficiently
• Experience building and shipping products to users
• Expertise building platforms and high-scale infrastructure

Benefits

• Highly market-competitive compensation
• New hire equity grant and annual refresh grants
• Flexible approach to where we work

Salary Range

• CAN$196,000-$207,000

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Overview

The Logistics Product team owns the multi-sided fulfillment engine that powers every order on the platform. We deliver fast and affordable delivery and pickup for customers; flexible, reliable, and competitive earnings for shoppers; and continuously improving efficiency and quality for the marketplace as a whole.

About the Role

We're looking for a Director of Product to lead the Logistics product organization and take it to its next phase of growth. This is a highly visible leadership role with executive sponsorship, owning a pillar with company-wide impact on Instacart's long-term growth and profitability.

Responsibilities

• Own the multi-year product vision, strategy, and roadmap for Logistics , spanning service coverage, delivery speed, order batching and routing, shopper matching, positioning, and pay , and drive cross-company momentum behind it.
• Partner with the company's executive leadership to define, prioritize, and deliver the strategy, translating complex, interconnected tradeoffs into crisp narratives that align the organization.
• Solve complex fulfillment problems and build 0-to-1 products and services that create synergistic value across customers, shoppers, and retailers, while continuously improving efficiency, speed, and quality at scale.
• Lead, hire, develop, and grow a high-performing team of product managers; establish operating rhythms, hiring plans, and development frameworks that build a healthy, high-trust team and develop leaders who set the pace.
• Act as a trusted partner to engineering and ML leadership on complex, high-stakes technical tradeoffs; anticipate where to focus the team ahead of the business impact becoming obvious.
• Define clear success metrics and maintain a rigorous experimentation portfolio with a consistent cadence, using data, first-principles thinking, and user research to make sound, sometimes irreversible, tradeoffs.
• Lead cross-org initiatives that measurably improve org health, and mentor and uplevel PMs across the broader organization.

Requirements

• 10+ years of product management or similar experience, including 4+ years managing and developing product managers (including senior PMs).
• Strong marketplace or systems thinking , the ability to reason about multi-sided marketplace interactions and long-term vs. short-term tradeoffs, heavily informed by data as well as user research.
• Proven track record leading multi-quarter initiatives and delivering impactful products measured by hard business outcomes (e.g., cost, speed, quality).
• Strong technical fluency with ML- and algorithms-driven products; comfortable working through complex technical tradeoffs alongside engineering and ML leaders.
• Excellent written and verbal communication; able to influence executive leadership and align cross-functional teams in a complex domain.
• Demonstrated ability to hire, develop, and retain high-performing PMs and build healthy, high-trust teams.

Benefits

• Highly market-competitive compensation
• New hire equity grant
• Annual refresh grants
• Flexible remote work policy

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Overview

Instacart's Enterprise Solutions team partners with Global grocery and retail chains to power their digital commerce through StorefrontPro, Enterprise API (Fulfillment and Ads), CarrotAds, and adjacent Enterprise Solutions products. As a Director of Customer Success, you will lead senior managers and Customer Success Managers who serve as the strategic advisor of Instacart to retailer executives.

Responsibilities

• Lead the Customer Success organization for the Enterprise Solutions portfolio , owning value realization, outcomes end to end, and partner closely with BD, who owns NRR, GRR, and expansion.
• Build and develop a senior consultative CS bench by hiring, sponsoring, and ramping Customer Success Managers who engage with retailer executives on ecommerce strategy, merchandising, and operations.
• Manage senior managers leading segments, setting standards for what good looks like across the CSM’s , including QBR quality, growth planning, executive engagement, and renewal execution.
• Operate in a BD-led commercial environment as a true commercial peer to BD , preserving BD's ownership of the primary commercial relationship while owning post-sale accountability.
• Partner with the Director of Enterprise Architecture & Engineering on shared-account coordination , ensuring the cross-org account team (CS + Technical Account Managers (TAM’s)) functions as one team to the retailer.
• Define and enforce the CSM/TAM boundary based on segmentation , CSM’s lead retailer-executive engagement, value realization, and growth planning, while TAM’s own technical delivery, configuration, and issue resolution.
• Own the consultative transformation roadmap , talent strategy, comp structure, operating cadence, and tooling shifts required to evolve CS from a feature-enablement function into a strategic business advisory function.
• Partner with the Director of Retailer Delivery on the implementation-to-success motion as a managed lifecycle.
• Operationalize the retailer segmented model in CS , applying high-touch coverage and scaled/digital-first models, with clear exception protocols and capacity guardrails.
• Build a structured retailer-signal feedback loop into Product , using CS engagements to surface durable patterns.
• Apply AI augmentation to scale CS coverage and quality without linear headcount growth , including health monitoring, account-prep automation, QBR/insight generation, and signal triage.
• Represent the post-sale narrative for the portfolio to senior leadership , integrating retention, growth, churn risk, executive-account temperature, and pipeline outlook.

Requirements

• 8+ years of enterprise customer success, account management, or post-sale leadership at a B2B SaaS or enterprise technology company.
• Direct, accountable leadership of a customer success organization responsible for adoption velocity, time-to-value, health score, at-risk portfolio, CSAT, QBR quality and support BD with GRR, NRR, and expansion.
• Track record of managing managers with demonstrated ability to set standards and develop senior leaders without micromanagement.
• Ownership of a CS book of business or post-sale P&L of meaningful scale (e.g., $1000M+ ARR) with documented outcomes on Adoption, NRR, GRR, or expansion.

Preferred Qualifications

• Experience transforming a CS function from reactive enablement into proactive business advisory.
• Track record of building or scaling seasoned strategist roles inside a CS org.
• Experience operating with a separate technical TAM function on shared enterprise accounts.
• Background applying AI to CS workflows.
• Familiarity with the BD/CS interface in commercially complex enterprise sales motions.
• Deep familiarity with enterprise retail, grocery, ecommerce platforms, retail media, or adjacent complex B2B domains.

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We're building a new, distinctive pillar of the Instacart Platform , an emerging portfolio of AI-driven retailer solutions , and the go-to-market infrastructure to scale it.

As a Director of AI Solutions Strategy & Planning, you will lead the development of a comprehensive GTM strategy for Instacart's AI-driven solutions, spanning consumer experiences, ecommerce analytics, and enhanced retailer workflows.

Key responsibilities:

• Develop a GTM strategy for AI-driven solutions, including consumer experiences, ecommerce analytics, and enhanced retailer workflows
• Establish cross-functional alignment across Product, Sales, Marketing, Finance, and Legal
• Launch pilot programs and experimentation frameworks to validate AI-powered products with real retailer feedback
• Enable sales teams with AI-specific strategies, enablement materials, and training programs
• Conduct market intelligence and competitive analysis to inform product and commercialization decisions

Must-have qualifications:

• 8+ years of experience in strategy, product commercialization, or GTM planning
• Proven track record of defining and executing strategies for emerging offerings and driving measurable market impact
• Experience developing GTM strategies for AI-powered products, retailer solutions, or enterprise technology platforms
• Deep understanding of AI technologies and ability to translate technical concepts into business value
• Expertise in product positioning, pricing frameworks, and solution packaging
• Strong analytical capabilities, including experience with modeling, forecasting, and evaluating solution performance
• Exceptional cross-functional leadership skills
• Excellent written and verbal communication skills
• Strong quantitative skills

Preferred qualifications:

• Familiarity with conversational AI, ecommerce analytics, or retail technology applications
• Advanced knowledge of AI product monetization models
• MBA or advanced degree in business, technology, or a related field

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At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work,whether it’s from home, an office, or your favorite coffee shop,while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Why this role is on the menu

Instacart's Commercial business is building the path for advertisers and retailers to grow, and the Ads ecosystem needs a Product Marketing center of excellence to lead it. This role leads a team of advertising-focused Product Marketers with cohesive go-to-market strategies and inbound and outbound marketing plans, so product and feature launches land seamlessly. Without it, positioning, messaging, and the voice of the advertiser have no single owner to inform Product and the Ads roadmap. Twelve months from now, Instacart Ads has a consistent, best-in-market narrative and a scaled PMM function that is indispensable to the GTM motion.

What you'll cook up in your first year

• A center of excellence for Ads product marketing: a team of skilled product marketers running comprehensive, consistent launch motions that follow best practices and scale PMM impact

• An Ads ecosystem narrative, messaging, and outbound marketing strategy that reinforces market leadership across all marketing touchpoints, with consistent branding, messaging, and positioning across all channels

• Priority Ads features and new product opportunities shaped by the voice of the customer, blending quantitative and qualitative insights from advertisers and the market, and influencing the product roadmap and business strategy

• Strategic, high visibility launches and marketing programs executed and measured against product-specific business goals, building the sales pipeline and driving product adoption through thought leadership, industry briefings, and events

• A sales team and advertiser base educated on the value of Instacart's data and measurement products, in partnership with Sales Enablement, with a clear investment strategy across paid marketing, trade partnerships, events, communications, creative, and content set with Growth Marketing

The secret ingredients we're looking for

Must-have pantry staples (Minimum Qualifications)

• 12+ years of experience in product marketing and related product/marketing roles with at least 6 years in digital advertising and tech industry specifically

• Experience in both outbound and inbound Product Marketing efforts

• Team management experience, across multiple product lines

• Bachelor's degree in marketing, business, or related field

• Digital advertising experience and deep understanding of the digital ecosystem and advertising technologies

• Proven track record of developing and executing successful go-to-market strategies

• Experience in defining product marketing objectives and key results (OKRs) and tracking key performance indicators (KPIs)

• Executive presence, with excellent written and verbal communication skills and the ability to articulate marketing concepts to a broad set of audiences

Optional garnishes (Preferred Qualifications)

• Retail Media Network, CPG and/or Retailer experience

• Experience using AI to find efficiencies in workflow/processes

• A passion for media, measurement and the advertising industry

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Overview

The Online Grocery team is the heart of Instacart's mission , the products millions of customers rely on every day and the team that builds them. As a Chief of Staff, you will help the organization operate at its best: more cohesive, clearer in its purpose, sharper and faster in how it makes decisions and operates.

Responsibilities

• Run the operating rhythm: Own and continuously improve the business rhythm for the GM and the organization.
• Manage the operating cadence for the GM: Prioritizing and delegating workstreams, ensuring the right things get the right attention at the right time.
• Improve how the organization decides: Clarify decision rights and the questions that matter, build the frameworks and pre-reads that bring options into focus.
• Capture and sharpen decisions: Ensure they're communicated to the right stakeholders, and close the loop on execution.
• Shape and run the substance of the leadership team offsites: Objectives, agenda, pre-reads, and follow-through.
• Be a trusted thought partner to the GM and a credible problem-solving partner to product and R&D leaders.
• Prepare briefings and coordinate research for the GM's meetings with partners and key leaders.
• Partner with the GM, HR, and finance to manage the organization's headcount budget.
• Drive executive communication: Drive the calendar, planning, and content for upward communication and alignment with the C-suite and the board on Online Grocery priorities.
• Support the GM in preparing content for speaking engagements.
• Strengthen people, culture, and organizational health: Help the GM spot, diagnose, and get ahead of issues across the organization.
• Partner with the GM and HR to address relationship and culture dynamics across the team and create a high-trust, high-performance leadership team culture.
• Turn signals like engagement surveys into action: Working across the organization to develop the right plans, pressure-test them, and ensure they get executed.
• Drive priority programs: Help the GM kick off and drive annual and long-range planning for Online Grocery.

Requirements

• 10+ years of work experience
• R&D experience , earned in a direct R&D role, an adjacent role embedded with R&D teams, or as a Chief of Staff within an R&D organization
• Consulting, corporate strategy/operations, or finance background and experience working directly with executives
• Working fluency to navigate a product, design, and engineering organization at scale
• High EQ and a genuinely people-oriented instinct
• Outstanding written and verbal communication at an executive level
• Strong analytical skills, and a commitment to consistently high-quality work
• Exceptional program management: organized, effective, and relentless at driving multiple hard initiatives forward to deadline at once

Preferred Experience

• Experience designing and facilitating leadership offsites and driving organizational, culture, or operating-model change
• Experience building with AI in a professional setting
• Experience within high-growth, technology-driven companies

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The Billing Operations Lead oversees and optimizes the end-to-end billing lifecycle across all Instacart Marketplace retailers, ensuring accurate invoicing, compliance with financial controls, and timely month-end close. This role serves as the operational and strategic anchor for the billing team, partnering closely with Finance, BD, Financial Systems, Legal, Product, and Engineering to drive accuracy, scalability, and continuous improvement.

Key responsibilities include:

• Owning and operating billing portfolios across strategic retail partners and multiple revenue streams accurately
• Developing and maintaining billing policies, SOPs, and quality standards
• Building dashboards, reporting, and KPIs to track billing health
• Scoping and delivering billing system enhancements, integrations, and automation opportunities
• Mentoring junior team members and scaling billing operations to support Instacart's growth

The ideal candidate has deep billing operations experience, strong analytical ability, and a bias for operational excellence. They should be comfortable mentoring junior team members and collaborating with cross-functional stakeholders.

Minimum qualifications:

• Bachelor’s degree in Accounting, Finance, Information Systems, or related field
• 5+ years of experience in Billing Operations, Order-to-Cash, or Accounts Receivable within technology, ecommerce, marketplace, or subscription/SaaS environments
• 2+ years leading cross-functional billing or quote-to-cash projects
• Hands-on experience with Salesforce CPQ and at least one billing platform
• Proficiency in Excel and basic SQL
• Working knowledge of billing controls, SOX requirements, and revenue considerations

Preferred qualifications:

• Demonstrated success leveraging data modeling tools to automate billing processes
• Aptitude and demonstrated success leveraging AI solutions to improve billing processes

In terms of compensation, Instacart provides highly market-competitive compensation and benefits. The base pay range for a successful candidate is dependent on their permanent work location. For Canadian-based candidates, the base pay ranges are CAD $95,000-$100,000.

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