Responsibilities

Operations & Quality

• Lead and oversee all day-to-day production activities within the facility.
• Manage repair workflow, production schedules, parts procurement and resource allocation to maximize efficiency and throughput.
• Identify and remove operational roadblocks that impact cycle times, productivity, and customer satisfaction.
• Maintain strong quality control processes to ensure repairs meet the highest standards.
• Ensure vehicle repairs are completed on time and in accordance with quality standards, OEM procedures, and industry regulations.
• Champion a repair-first philosophy while maintaining exceptional repair quality.

Team Leadership & Development

• Recruit, lead, coach, and develop a high-performing team of technicians and support staff.
• Foster a culture of accountability, engagement, collaboration, and continuous improvement.
• Conduct regular performance discussions, development planning, and succession planning activities to help team members achieve their full potential.
• Lead by example and create an environment where safety, respect, and inclusivity are top priorities.

Customer Experience

• Ensure every customer receives a seamless and professional repair experience.
• Support the team in resolving customer concerns and escalations effectively.
• Collaborate with internal stakeholders to continuously improve service delivery and customer satisfaction.

Business Performance

• Share accountability for the overall financial performance of the centre.
• Monitor key operational and business performance metrics and make data-driven decisions.
• Identify opportunities to improve efficiency, reduce costs, and enhance profitability.
• Manage inventory and resources to support uninterrupted operations.

Health, Safety & Compliance

• Promote and maintain a culture of safety throughout the facility.
• Ensure compliance with all legislative, environmental, and company requirements.
• Maintain equipment, tools, and facilities to support safe and efficient operations.
• Stay current on industry trends, repair technologies, and best practices.

Requirements

• Minimum 5 years of management experience within the collision repair industry.
• Demonstrated success leading production, operations, or collision repair teams.
• Strong knowledge of collision repair processes, workflow management, quality standards, and repair methodologies.
• Exceptional leadership, coaching, and team development skills.
• Strong business and financial acumen with an ability to drive operational results.
• Excellent customer service and relationship management capabilities.
• Strong communication, problem-solving, and decision-making skills.
• Highly organized with the ability to manage multiple priorities in a fast-paced environment.
• Post-secondary education in Business, Automotive Management, or a related field is considered an asset.
• Valid driver's licence. Proficiency in Body Shop Connect and Mitchell repair center systems is highly desirable.

Benefits

• The salary band for this position is $110,000 to $130,000.
• Competitive annual salary
• Performance-based bonus opportunity
• Medical and dental benefits
• Group retirement savings options
• Competitive vacation package
• Professional development and education assistance
• Career growth opportunities within a growing organization
• Company-provided uniforms for applicable roles
• State-of-the-art equipment and technology
• Modern employee amenities, including on-site showers and break areas
• A clean, safe, and collaborative workplace

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The successful candidate will serve as the primary commercial lead for key national aftermarket relationships and other strategic accounts, while also actively developing the independent European workshop market throughout the GTA.

Key Responsibilities

• Strategic Account Management:
• Own and develop strategic aftermarket customer relationships and other national or regional key accounts.
• Develop and execute account growth plans focused on revenue expansion, margin improvement, product adoption, and retention.
• Lead executive business reviews, commercial negotiations, and performance discussions with customer leadership teams.
• Align FUCHS technical, marketing, supply chain, and commercial resources to support long-term customer success.
• Identify opportunities to increase share-of-wallet across existing customer locations and service networks.

• Market Development & Customer Acquisition:
• Develop and execute a territory growth strategy focused on Euro workshop conversions and TITAN product adoption throughout the GTA.
• Identify and pursue new business opportunities within independent European repair facilities, performance shops, multi-location service chains, and targeted distributors.
• Conduct customer visits, workshops, product presentations, technical reviews, field trials, and competitive conversion activities.
• Build a sustainable pipeline of opportunities that support long-term aftermarket growth objectives.
• Convert competitive lubricant programs to FUCHS-approved products while ensuring successful implementation and customer onboarding.

• Channel Development:
• Strengthen relationships with strategic distributors and channel partners through joint business planning and customer development activities.
• Support distributor sales teams through product training, sales calls, technical presentations, and market development initiatives.
• Work with marketing and segment leadership to execute promotional activities supporting aftermarket growth priorities.

• Commercial Planning & Collaboration:
• Maintain accurate CRM records, opportunity tracking, account plans, and forecasting.
• Provide regular pipeline updates, market intelligence, competitive insights, and growth forecasts.
• Collaborate with Business Segment Managers, Technical Service, Application Engineering, and Marketing teams to support growth strategies.
• Partner with Finance to support profitable growth, credit management, and responsible commercial decision-making.

Preferred Industry Experience

• Experience within the automotive aftermarket is highly desirable.
• The following backgrounds would be considered strong assets:
• European vehicle aftermarket experience.
• Experience selling lubricants, automotive chemicals, filters, parts, or maintenance products.
• Experience supporting automotive dealerships, workshop networks, or distributor channels.
• Experience working with Mercedes-Benz, BMW, Volkswagen Group, Porsche, Audi, MINI, Jaguar Land Rover, or other European vehicle brands.
• Knowledge of OEM approvals, lubricant specifications, and Euro vehicle service requirements.
• Experience managing strategic customer relationships across multiple locations.
• Experience converting competitive business within the automotive aftermarket channel.

What We're Looking For

• 5+ years of B2B sales experience within automotive aftermarket, lubricants, automotive parts, or related technical industries.
• Proven success managing key customer relationships while developing new business opportunities.
• Strong consultative selling and negotiation capabilities.
• Experience with strategic account planning and customer growth initiatives.
• Ability to communicate both technical and commercial value propositions.
• Strong territory management, CRM, forecasting, and pipeline management skills.
• Ability to work independently while collaborating effectively across multiple functions.
• Valid driver's licence with the ability to travel regularly throughout the GTA and periodically elsewhere in Canada.
• Self-motivated, entrepreneurial, and comfortable operating in a growth-focused environment.

Success Measures

• Revenue and gross margin growth within Automotive Aftermarket accounts.
• Growth of the FUCHS TITAN Euro Line product portfolio.
• Expansion and retention of strategic accounts.
• New workshop conversions and competitive business wins.
• Pipeline development, opportunity progression, and forecast accuracy.
• Distributor engagement and channel growth.
• Customer retention, share-of-wallet expansion, and documented value delivery.

Benefits

• FUCHS offers a challenging and rewarding working environment where employees are encouraged to develop and grow as professionals.
• In this role, you will have the opportunity to work on projects that will expand your experience and challenge your abilities in the global marketplace.
• The position also offers an excellent compensation package and a comprehensive suite of benefits.

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The successful candidate will develop new business opportunities, grow existing accounts, and execute segment-focused strategies with customer operators, maintenance and reliability teams, contractors, and distributors.

Key Responsibilities

• Drive sales and margin growth within assigned mining accounts and territory
• Develop new business opportunities and convert competitive lubricant business at active and prospective mine sites
• Build relationships with maintenance, reliability, engineering, operations, supply chain, and purchasing stakeholders
• Conduct regular field visits, site surveys, lubrication reviews, product trials, and performance follow-up
• Manage and grow a healthy sales pipeline across strategic mining applications
• Execute business plans developed by Segment and Sales Leadership
• Collaborate with Business Segment Managers, Key Account Managers, Application Engineers, distributors, and technical service resources
• Present value-based solutions that improve equipment reliability, operating performance, and customer profitability

Preferred Industry Experience Experience in mining is highly desirable. The following backgrounds would be considered strong assets:

• Direct experience working in surface or underground hardrock mining operations
• Experience with lubrication practices, products, or programs in mining environments
• Experience conducting or supporting open gear inspections on mills, kilns, or other large drive systems
• Knowledge of mobile mining equipment, including haul trucks, loaders, drills, shovels, and support fleets
• Knowledge of fixed plant and mineral processing equipment, including crushers, grinding mills, conveyors, pumps, and flotation systems
• Familiarity with open gear lubricants, heavy-duty greases, hydraulic fluids, gear oils, and engine oils
• Exposure to lubrication systems, condition monitoring, reliability programs, or contamination control
• Experience with mine maintenance, mobile equipment, mill maintenance, process plant operations, mining contractors, OEMs, or industrial distribution

What We're Looking For

• 5+ years of B2B field sales experience in mining, heavy industry, industrial equipment, or lubricants
• Mining operations experience, lubrication experience in mining environments, or open gear inspection experience would be considered an asset
• Proven success in business development, competitive conversions, and strategic account growth
• Strong consultative and value-selling skills with the ability to quantify operational and financial benefits
• Ability to communicate technical solutions to maintenance, reliability, engineering, operations, and procurement teams
• Strong territory planning, account management, CRM, and forecasting capabilities
• Comfort working independently in active mining, and cement processing environments while following all site safety requirements
• Valid driver's licence and ability to travel extensively throughout eastern Canada, including remote mine sites and frequent overnight stays
• Self-motivated, resilient, and focused on disciplined execution and long-term customer partnerships

Success Measures Success in this role will be measured through:

• Revenue and gross margin growth across the assigned mining territory
• New mine-site application account acquisition
• Competitive conversions and successful field trials
• Pipeline development, opportunity progression, and forecast accuracy
• Growth within strategic mining applications and focus products
• Customer retention, share-of-wallet expansion, and documented value delivery
• CRM, activity, and forecasting discipline

FUCHS offers a challenging and rewarding working environment where employees are encouraged to develop and grow as professionals. In this role, you will have the opportunity to work on projects that will expand your experience and challenge your abilities in the global marketplace. The position also offers an excellent compensation package and a comprehensive suite of benefits.

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The successful candidate will work directly with customers, OEMs, distributors, and industry stakeholders to identify opportunities, develop new business, expand key accounts, and establish FUCHS as a market leader.

Key Responsibilities:

• Develop and execute growth strategies for assigned Specialty Markets.
• Drive revenue, margin, and market share growth across Canada.
• Identify, qualify, and develop new business opportunities.
• Build and maintain a strong pipeline of strategic opportunities.
• Lead competitive conversions, product trials, and commercialization activities.
• Develop relationships with customers, OEMs, distributors, consultants, and industry associations.
• Own segment pricing strategy and profitability improvement initiatives.
• Provide market intelligence and identify emerging trends and opportunities.
• Support and coach the sales team on segment-specific applications and value propositions.
• Collaborate with Product Management, Marketing, Operations, Supply Chain, and Technical Services to execute growth initiatives.

Qualifications:

• 7+ years of industrial B2B sales, business development, strategic account management, or segment leadership experience.
• Proven success winning new business and growing customer relationships.
• Strong consultative and value-selling skills.
• Experience developing commercial growth strategies and delivering profitable results.
• Ability to communicate effectively with both technical and business stakeholders.
• Strong leadership and influencing skills across cross-functional teams.
• Experience within industrial manufacturing, food processing, packaging, rail, energy, or related markets is preferred.
• Willingness to travel across Canada.

Benefits: FUCHS offers a challenging and rewarding working environment where employees are encouraged to develop and grow as professionals. The position also offers an excellent compensation package and a comprehensive suite of benefits.

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Responsibilities include:

• Maintaining and enhancing existing client base through periodic visits and relationship building
• Adding new business to the territory on a consistent basis
• Assisting customers in troubleshooting
• Monitoring competitors within accounts as to performance and pricing issues
• Ensuring that all account receivables are in order
• Presenting a professional image to our clients and prospects

Requirements:

• Bachelor's Degree in Engineering, Chemistry, or Business preferred
• At least 2 years of B2B sales experience in industrial consumable products
• Experience in the Lubricants, Chemicals, Oil/Gas industries preferred
• Demonstrated success in opening new business
• Solid understanding of direct selling concepts along with product and industry knowledge
• Ability to travel overnight when needed
• Excellent interpersonal and communication skills
• Hands-on attitude and a hunter's mentality

We offer a competitive salary commensurate with experience, ranging from $100,000 to $130,000, as well as an excellent compensation and benefits package, including company group insurance plan, safety boot and safety glasses allowance, and company-supplied uniforms.

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