<?xml version="1.0" encoding="UTF-8"?>
<source>
  <jobs>
    <job>
      <externalid>e06575a4-30b</externalid>
      <title>Operations Manager</title>
      <description><![CDATA[<p>We are seeking an Operations Manager to lead our team and drive business operations. As an Operations Manager, you will be responsible for managing day-to-day business operations, leading a team of up to 150 FTE, and reporting to the Sr. Operations Manager.</p>
<p>Responsibilities:</p>
<ul>
<li>Manage client relationships and serve as the point of contact for clients</li>
<li>Provide updates on performance and present in business reviews</li>
<li>Work closely with team leaders and teammates to ensure they have the necessary skills and knowledge</li>
<li>Ensure KPIs are met consistently and solve business problems through innovation</li>
<li>Scale operations, drive performance management, and foster employee retention</li>
</ul>
<p>Requirements:</p>
<ul>
<li>B2 English level or higher</li>
<li>Two plus years of managing supervisors in a call center environment</li>
<li>One plus year of client management experience</li>
<li>Excellent communication and presentation skills</li>
<li>Bachelor&#39;s degree in business administration or management is a plus</li>
</ul>
<p>Job Expectations:</p>
<ul>
<li>This role is located on-site at one of our offices in Cali, Colombia</li>
<li>Flexible schedule required, with hours depending on client needs</li>
</ul>
<p style="margin-top:24px;font-size:13px;color:#666;">Job Data by <a href="https://yubhub.co">YubHub</a>.</p>]]></description>
      <jobtype>full-time</jobtype>
      <experiencelevel>senior</experiencelevel>
      <workarrangement>onsite</workarrangement>
      <salaryrange></salaryrange>
      <skills>English, client management, team leadership, operations management, Bachelor&apos;s degree in business administration or management</skills>
      <benefits></benefits>
      <licences></licences>
      <category>Operations</category>
      <industry>Technology</industry>
      <employername>TaskUs</employername>
      <employerlogo>https://logos.yubhub.co/taskus.com.png</employerlogo>
      <employerdescription>TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, serving clients in various sectors including social media, e-commerce, gaming, and healthcare. The company has approximately 45,000 employees globally and a presence in twenty-three locations across twelve countries.</employerdescription>
      <employerwebsite>https://www.taskus.com</employerwebsite>
      <compensationcurrency></compensationcurrency>
      <compensationmin></compensationmin>
      <compensationmax></compensationmax>
      <compensationinterval></compensationinterval>
      <applyto>https://taskus.wd1.myworkdayjobs.com/en-US/Careers/job/COL---Cali---The-Garden/Operations-Manager-_R_2403_3712</applyto>
      <location>Cali, COL</location>
      <city>Cali</city>
      <state>COL</state>
      <postalcode></postalcode>
      <country></country>
      <postedate>2026-11-02</postedate>
      <visasponsorship>unknown</visasponsorship>
      <visasponsorshiptext><![CDATA[]]></visasponsorshiptext>
      <workauthorisation>unknown</workauthorisation>
    </job>
    <job>
      <externalid>7bff01cf-2fe</externalid>
      <title>Bilingual Customer Support Representative</title>
      <description><![CDATA[<p>Join TaskUs as a bilingual teammate in Cali, Valle del Cauca, Colombia! As a customer support representative, you will handle inbound and outbound calls, provide accurate and timely responses to inquiries via email and live chat, and strive for good customer satisfaction and experience.</p>
<p><strong>Requirements:</strong></p>
<ul>
<li>Advanced English level with strong verbal and written communication and comprehension skills</li>
<li>Full-time availability, 48 hours per week</li>
<li>Live in Cali, Palmira, Yumbo, or Jamundí</li>
</ul>
<p><strong>What we offer:</strong></p>
<ul>
<li>Competitive salary + bonuses</li>
<li>Prepaid medicine (100% for you, 50% for 2 family members)</li>
<li>Dental plan</li>
<li>Life insurance</li>
<li>Wellness programs</li>
<li>People 1st culture</li>
<li>2 days off</li>
<li>Birthday leave</li>
<li>Growth opportunities</li>
<li>Door-to-door transportation in limited hours</li>
</ul>
<p style="margin-top:24px;font-size:13px;color:#666;">Job Data by <a href="https://yubhub.co">YubHub</a>.</p>]]></description>
      <jobtype>full-time</jobtype>
      <experiencelevel></experiencelevel>
      <workarrangement>onsite</workarrangement>
      <salaryrange></salaryrange>
      <skills>English, Spanish, customer service, communication</skills>
      <benefits>dental, bonus</benefits>
      <licences></licences>
      <category>Customer Service</category>
      <industry>Technology</industry>
      <employername>TaskUs</employername>
      <employerlogo>https://logos.yubhub.co/taskus.com.png</employerlogo>
      <employerdescription>TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. The company has approximately 45,000 employees globally and a presence in twenty-three locations across twelve countries.</employerdescription>
      <employerwebsite>https://www.taskus.com</employerwebsite>
      <compensationcurrency></compensationcurrency>
      <compensationmin></compensationmin>
      <compensationmax></compensationmax>
      <compensationinterval></compensationinterval>
      <applyto>https://taskus.wd1.myworkdayjobs.com/en-US/Careers/job/Cali-Valle-del-Cauca-Colombia/Customer-Service-Representative---English_R_2312_12514</applyto>
      <location>Cali, Valle del Cauca</location>
      <city>Cali</city>
      <state>Valle del Cauca</state>
      <postalcode></postalcode>
      <country>CO</country>
      <postedate>2026-11-02</postedate>
      <visasponsorship>unknown</visasponsorship>
      <visasponsorshiptext><![CDATA[]]></visasponsorshiptext>
      <workauthorisation>unknown</workauthorisation>
    </job>
  </jobs>
</source>