{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/city/cagayan-de-oro/"},"x-facet":{"type":"city","slug":"cagayan-de-oro","display":"Cagayan De Oro","count":1},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_04872f0f-86c"},"title":"Assistant Manager, Driver Operations","description":"<p>Grab is Southeast Asia&#39;s leading superapp, providing various services such as food delivery, financial management, and transportation.</p>\n<p>As Assistant Manager, Driver Operations, you will be responsible for driving the growth, engagement, and operational excellence of Grab&#39;s driver-partner community in North Mindanao.</p>\n<p><strong>Driver Acquisition &amp; Onboarding</strong></p>\n<ul>\n<li>Develop and execute localized recruitment strategies to ensure a steady pipeline of driver-partners for transport and delivery services.</li>\n<li>Oversee end-to-end onboarding processes, including document verification, training, and platform activation.</li>\n<li>Identify new acquisition channels and collaborate with central and other regional teams to optimize outreach efforts and learn best practices.</li>\n<li>Work closely with Grab Driver Center (GDC) staff to streamline processes and improve efficiency.</li>\n</ul>\n<p><strong>Driver Engagement &amp; Retention</strong></p>\n<ul>\n<li>Build and maintain strong relationships with driver-partners through community engagement initiatives.</li>\n<li>Act as the primary voice and advocate for driver-partners, ensuring their concerns and feedback are addressed effectively.</li>\n<li>Develop driver incentive programs and engagement campaigns to enhance retention and platform loyalty.</li>\n<li>Conduct regular field visits to interact with driver-partners and address operational challenges on the ground.</li>\n</ul>\n<p><strong>Operational Excellence &amp; Driver Center Support</strong></p>\n<ul>\n<li>Oversee day-to-day operations of driver centers, ensuring smooth processes for driver inquiries, onboarding, and issue resolution.</li>\n<li>Monitor key performance metrics, including acquisition targets, engagement levels, and operational KPIs.</li>\n<li>Work cross-functionally with internal teams (Product, Compliance, Safety, and Public Affairs) to ensure driver operations align with business objectives.</li>\n<li>Identify inefficiencies in driver support services and implement process improvements to enhance overall service quality.</li>\n</ul>\n<p><strong>Compliance &amp; Risk Management</strong></p>\n<ul>\n<li>Ensure all driver-partner activities comply with Grab&#39;s policies and local regulatory requirements.</li>\n<li>Monitor and mitigate risks related to fraudulent activities, ensuring adherence to platform standards.</li>\n<li>Collaborate with Public Affairs and Legal teams to address industry regulations affecting driver operations.</li>\n</ul>\n<p><strong>Qualifications</strong></p>\n<ul>\n<li>Bachelor&#39;s degree in Business, Operations, Management, or a related field. A Master&#39;s degree is a plus.</li>\n<li>5+ years of experience in Operations, Driver Management, Logistics, or a related field, preferably in a leadership role.</li>\n<li>Strong background in acquisition, onboarding, and driver community engagement.</li>\n<li>Excellent stakeholder management and leadership skills.</li>\n<li>Data-driven mindset with the ability to analyze trends, forecast challenges, and implement solutions.</li>\n<li>Proficiency in Microsoft Office and Google Workplace tools.</li>\n<li>Fluency in Tagalog and other local dialects is a plus.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://jobs.smartrecruiters.com/Grab/744000160118419-assistant-manager-driver-operations","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Grab"},"x-apply-url":"https://jobs.smartrecruiters.com/Grab/744000160118419-assistant-manager-driver-operations","x-work-arrangement":null,"x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Business","Operations","Management","Leadership","Stakeholder Management","Data Analysis","Microsoft Office","Google Workplace"],"x-skills-preferred":["Tagalog","local dialects"],"x-benefits":["health_insurance"],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-11-06T05:41:52.515Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Cagayan de Oro, Philippines"}},"employmentType":"FULL_TIME","occupationalCategory":"Operations","industry":"Technology","skills":"Business, Operations, Management, Leadership, Stakeholder Management, Data Analysis, Microsoft Office, Google Workplace, Tagalog, local dialects"}]}