You will welcome customers, guide them around the store, and support them in making choices, highlighting our products.

Your main responsibilities will include:

• Sharing your knowledge of fashion and products to help customers make informed choices
• Collaborating with your team to provide exceptional service at every stage of the customer's journey
• Ensuring the sales area and stockroom are always well-stocked, tidy, and welcoming
• Supporting opening and closing activities in the store
• Representing yourself and the brand positively during all interactions with customers

We are looking for individuals with:

• Experience in customer service, preferably in the fashion, retail, or related sectors
• A passion for fashion and a focus on delivering an exceptional in-store experience, promoting our products and contributing to sales targets
• Proactive and able to work in collaborative and dynamic environments
• Strong communication and creativity skills, with a curiosity for using technology in-store and a motivation to learn and develop
• Flexibility and an action-oriented approach

H&M Group offers a range of benefits, including:

• 25% discount for employees on all H&M Group brands, both in-store and online
• H&M Incentive Programme (HIP) – a global incentives plan that rewards long-term dedication
• Meal vouchers of €6 per working day of at least 6 hours
• Access to the company portal with over 1,500 discounts on products and services for wellbeing and everyday life
• Initial training and ongoing development opportunities

The salary for this role is €23,683.80 per year (full-time equivalent), corresponding to level 5 (reference collective agreement: Commerce) + provincial third element, variable depending on the province of work.

Job Data by YubHub.